Instagram setup at BotHelp
To connect Instagram at BotHelp platform you need to have an account on Instagram and a business page on Facebook.
Step 1. Create a Facebook page
If you don’t have a Facebook page, here’s the guide on how you can create it:
Log in to Facebook
Go to “Main” and choose “Pages”
Put all relevant information like your page name, category, add description, link your website (if you have one) and add profile picture.
You page has been created!
Step 2. Switch Instagram to a professional account
If you already have a professional account on Instagram, you can skip this step. For others – you will need a mobile app to proceed.
Open your Instagram profile and click Menu
Find Switch to Professional account
Choose your category (what best describes your business)
Then choose Business
Put your contact information
Log in to Facebook and link your accounts
Then connect your Facebook page to Instagram
Click "Add account name"
Link your Instagram account to your FB page
Set up your professional account by completing 4 mandatory steps
Then go to Menu – Settings – Privacy
Activate access to messages
Step 3. Connect Instagram at BotHelp
After you switched to professional account, you can go on with setup at BotHelp.
Go to Settings – Channels and choose – Add a new channel
Choose channel type – Instagram and click Continue with Facebook – authorize at Facebook if necessary
Click Change settings
Choose one Instagram account that you are going to connect
Choose one Facebook page that you will be connecting
Mark all the checkboxes and click Done
If you see the following message, your account is linked and you click OK
In the pop-up window you choose Instagram account and click Add channel
Check the box with Privacy settings and click Continue
If you managed to add Instagram correctly, it will appear in your list of channels.
After you successfully connected your Instagram to BotHelp, you can start building your bots.
If we have not answered your question, ask our support: [email protected]
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