{"id":100,"date":"2024-09-12T12:09:20","date_gmt":"2024-09-12T09:09:20","guid":{"rendered":"https:\/\/help.testbh.ru\/?p=100"},"modified":"2025-10-03T16:42:25","modified_gmt":"2025-10-03T13:42:25","slug":"polya","status":"publish","type":"post","link":"https:\/\/help.bothelp.io\/en\/fields\/","title":{"rendered":"Fields"},"content":{"rendered":"<p><iframe loading=\"lazy\" src=\"https:\/\/vk.com\/video_ext.php?oid=-132741842&amp;id=456239220&amp;hd=2&amp;amp\" width=\"853\" height=\"480\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><a href=\"https:\/\/youtu.be\/4iawGagZvyA?si=kjUrXNELh4LhUka0\">YouTube video<\/a><\/p>\n<p>These fields are used to save information in the person&#8217;s profile.<\/p>\n<h2>Field types<\/h2>\n<p><strong>Standard and custom fields<\/strong><\/p>\n<p>There are standard fields that are created by default: name, email, phone, UTM tags.<\/p>\n<p>You can create a new custom field with any name. In the name, you can use Cyrillic and Latin letters, numbers, and underscore_.<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648037137863-iwasm974.png\" \/><\/p>\n<p><strong>Text and numeric fields<\/strong><\/p>\n<p><strong>Text<\/strong> field allows you to store text with any character set or a link. For example, a name.<\/p>\n<p>In <strong>numeric fields<\/strong>, you can save numbers and perform mathematical operations with them. Learn more about <a href=\"\/chislovye-polya\/\">numeric fields \u2197<\/a><\/p>\n<p>The field type is selected when creating it:<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648037140602-5bk5zokd.png\" \/><\/p>\n<p>When created, the text field will initially be empty, and the numeric field will have the value 0.<\/p>\n<h2>How to use fields<\/h2>\n<ul>\n<li><strong>To save information<\/strong><\/li>\n<\/ul>\n<p>You can enter any data in this field: name, phone number, email, city, income, budget, favorite color, a child&#8217;s name, UTM tag, etc.<\/p>\n<ul>\n<li><strong>For transmitting information<\/strong><\/li>\n<\/ul>\n<p>After the information is saved in the field, you can use <a href=\"\/webhook-bothelp\/\">webhook<\/a> to transfer it to other systems: for example, to CRM, to an analytics system, to a webinar system or email broadcasting.<\/p>\n<p>You can also send an email notification. The message text will display the fields and their data.<\/p>\n<ul>\n<li><strong>For analytics<\/strong><\/li>\n<\/ul>\n<p>You can <a href=\"\/filtracziya-podpischikov\/\">filter<\/a> users by the presence or absence of the field and information in it. For example, you can filter only those who left a phone number.<\/p>\n<h2>How to create a field<\/h2>\n<ul>\n<li>The &#8220;Name&#8221; and &#8220;UTM tags&#8221; fields are automatically added.<\/li>\n<li>In the <a href=\"\/osobennosti-bloka-vopros\/\">Question<\/a> block, you can create a new field of any type. To do this, in the &#8220;Save to field&#8221; column, scroll to the very bottom of the list, select &#8220;+ Create field&#8221;, enter a name and select the type.<img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.app\/knowledge-bases-images\/articles\/49290\/49290-1687441129279-nht0o5v8.png\" \/><\/li>\n<\/ul>\n<ul>\n<li>You can create a field in the&nbsp;<a href=\"\/dejstviya\/\">Action<\/a>&nbsp;block. To do this, add the block itself, click <strong>Add Action<\/strong> and select &#8220;Actions with fields\/variables&#8221;. Next, select the action &#8220;+Create field&#8221;, specify the name of the field and its value. The action type is set by default: &#8220;Set field&#8221;. You can&#8217;t change it.<img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.app\/knowledge-bases-images\/articles\/49290\/49290-1687440964311-whce4bjn.png\" \/><\/li>\n<\/ul>\n<p>\ud83d\udea9 <em>The &#8220;Set Field&#8221; action type will create the text field.<\/em><\/p>\n<ul>\n<li>In the settings in the &#8220;Custom fields&#8221; section:<img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648037140502-bq9b3keq.png\" \/><\/li>\n<\/ul>\n<h2>Field data<\/h2>\n<p><strong>Input verification<\/strong><\/p>\n<p>In the settings of the &#8220;Question&#8221; block, you can enable input verification.<\/p>\n<p><em><strong>\ud83d\udea9 If the subscriber does not enter data in the required format, the flow will stop.<\/strong><\/em><\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648037140265-hqirjwe3.png\" \/><\/p>\n<ul>\n<li>The email address has to contain Latin characters and the &#8220;@&#8221; sign.<\/li>\n<li>The phone number can contain from 4 to 15 characters. Digits, parentheses, hyphens, and spaces are allowed. The person&#8217;s profile will save the number without the characters.<\/li>\n<li>A field with the &#8220;Number&#8221; type will accept only digits.<\/li>\n<\/ul>\n<p>\ud83d\udea9<em><strong>If number verification is enabled, the person will not proceed further in the chain until they enter the required value.<\/strong><\/em>&nbsp;<\/p>\n<p>For the standard &#8220;Phone&#8221; field, you can disable the verification.<\/p>\n<p>You can&#8217;t disable the verification for the custom &#8220;Number&#8221; field.<\/p>\n<p><strong>Verification condition in the flow<\/strong><\/p>\n<p>When setting up &#8220;Conditions&#8221; in the flow, it is important to take case into account.<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.app\/knowledge-bases-images\/articles\/49290\/49290-1692786569860-r2z2kg7h.png\" \/><\/p>\n<h2>Fields = macros<\/h2>\n<p>Each field automatically becomes a macro, and its value can be inserted into the text message.<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648037139778-pmt57eke.png\" \/><\/p>\n<p>Learn more about macros in <a href=\"\/makrosy\/\">the article \u2197<\/a><\/p>\n<h2>How to remove an unnecessary field<\/h2>\n<p><iframe loading=\"lazy\" src=\"https:\/\/vk.com\/video_ext.php?oid=-132741842&amp;id=456240056&amp;hd=2&amp;autoplay=1\" width=\"853\" height=\"480\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p><a href=\"https:\/\/youtu.be\/OKhzTRGaYUY?si=bxWs1ws6b83SAGgy\">YouTube video<\/a><\/p>\n<p>If the field is no longer needed, you can archive it.<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.app\/knowledge-bases-images\/articles\/49290\/49290-1695732219044-mgf0k2g6.png\" \/><\/p>\n<p><strong>Fields in the &#8220;Archive&#8221;:<\/strong><\/p>\n<ul>\n<li>Are hidden from all lists. You won&#8217;t find them in broadcasting, filters, or flows.<\/li>\n<li>Are hidden from uploads and APIs, people&#8217;s profiles \u2014 from everywhere.<\/li>\n<li>They continue to work in flows. If the field is used in the flow and is archived, data will continue to be recorded and read. The flow will not be disrupted.<\/li>\n<li>Archived fields are not sent to email.<\/li>\n<\/ul>\n<p>If you need the field again, unzip it in the section <strong>&#8220;Settings&#8221; \u2014 &#8220;Custom fields&#8221; \u2014 &#8220;Field archive&#8221;<\/strong>.<\/p>\n<hr \/>\n<p>If you haven&#8217;t found the answer to your question, contact us in the chat in your profile or email <a href=\"hello@bothelp.io\">hello@bothelp.io<\/a>&nbsp;<\/p>\n<p>Get 14 days of full functionality of BotHelp, a platform for creating broadcasting, autofunnels, and chatbots.<\/p>\n<p><a href=\"https:\/\/bothelp.io\/ru?utm_source=bz&amp;utm_medium=footer&amp;utm_campaign=7120\"><strong>Get 14 days for free<\/strong><\/a><\/p>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-side-by-side daexthefu-alignment-left\"\r\n\t\t\t\tdata-post-id=\"100\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div 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Text and numeric fields<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_helpful_status":1,"footnotes":""},"categories":[11],"tags":[],"class_list":["post-100","post","type-post","status-publish","format-standard","hentry","category-vozmozhnosti-platformy"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fields<\/title>\n<meta name=\"description\" content=\"How and why to use the field. 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