{"id":106,"date":"2024-09-12T12:12:07","date_gmt":"2024-09-12T09:12:07","guid":{"rendered":"https:\/\/help.testbh.ru\/?p=106"},"modified":"2025-09-15T15:52:05","modified_gmt":"2025-09-15T12:52:05","slug":"vozmozhnosti-vizualnogo-konstruktora","status":"publish","type":"post","link":"https:\/\/help.bothelp.io\/en\/vozmozhnosti-vizualnogo-konstruktora\/","title":{"rendered":"Visual Builder"},"content":{"rendered":"<p><iframe loading=\"lazy\" src=\"https:\/\/vk.com\/video_ext.php?oid=-132741842&amp;id=456239898&amp;hd=2&amp;amp\" width=\"853\" height=\"480\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p data-start=\"0\" data-end=\"13\"><a href=\"https:\/\/youtu.be\/h4dlokgMW2o?si=4KCv4la7zD-Kw8VX\">YouTube Video<\/a><\/p>\n<p data-start=\"15\" data-end=\"74\">To create multi-step bots, a visual builder format is used.<\/p>\n<p data-start=\"76\" data-end=\"275\">This format is convenient because you can see the entire chain in one field at once. Using the visual builder (flow-builder) makes it much easier to navigate within the chain and see the connections.<\/p>\n<h4 data-start=\"277\" data-end=\"283\">Blocks<\/h4>\n<p data-start=\"285\" data-end=\"340\" data-is-last-node=\"\" data-is-only-node=\"\">There are different types of blocks inside the builder.<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.app\/knowledge-bases-images\/articles\/49290\/49290-1692712349388-b1wz6iqn.png\" \/><\/p>\n<p data-start=\"0\" data-end=\"14\"><strong>Starting Block<\/strong><\/p>\n<p data-start=\"16\" data-end=\"100\">The bot chain always begins with this block.<br data-start=\"60\" data-end=\"63\" \/><strong>(!)<\/strong> Do not delete the starting block.<\/p>\n<p data-start=\"102\" data-end=\"109\"><strong>Message<\/strong><\/p>\n<p data-start=\"111\" data-end=\"227\">This block is where you add what will be sent to the subscriber: text messages, questions, files, buttons, and more.<\/p>\n<p data-start=\"229\" data-end=\"235\"><strong>Action<\/strong><\/p>\n<p data-start=\"237\" data-end=\"403\" data-is-last-node=\"\" data-is-only-node=\"\">Allows you to set up various actions needed in the funnel. For example, add a tag, forward a question to an agent, or launch another bot.<br data-start=\"374\" data-end=\"377\" \/>Learn more about <a href=\"\/dejstviya\/\">actions<\/a> \u2197<\/p>\n<p data-start=\"0\" data-end=\"9\"><strong>Condition<\/strong><\/p>\n<p data-start=\"11\" data-end=\"162\">Allows you to set rules to check if conditions are met. For example, link click, answer to a question, or current time.<br data-start=\"130\" data-end=\"133\" \/>Learn more about <a href=\"\/usloviya\/\">conditions<\/a> \u2197<\/p>\n<p data-start=\"164\" data-end=\"169\"><strong>Delay<\/strong><\/p>\n<p data-start=\"171\" data-end=\"255\">Allows you to add a delay before sending the next block.<br data-start=\"227\" data-end=\"230\" \/>Learn more about <a href=\"\/zaderzhki-v-botah\/\">delays<\/a> \u2197<\/p>\n<p data-start=\"257\" data-end=\"265\"><strong>Schedule<\/strong><\/p>\n<p data-start=\"267\" data-end=\"362\" data-is-last-node=\"\" data-is-only-node=\"\">Allows you to send a message at a specific date and time.<br data-start=\"324\" data-end=\"327\" \/><a href=\"\/blok-raspisanie\/\">Learn more about scheduling setup<\/a> \u2197<\/p>\n<p data-start=\"0\" data-end=\"16\"><strong>Block &#8220;AI-Agent&#8221;<\/strong><\/p>\n<p data-start=\"18\" data-end=\"47\">Capabilities of the AI-Agent:<\/p>\n<ul data-start=\"49\" data-end=\"302\">\n<li data-start=\"49\" data-end=\"102\">\n<p data-start=\"51\" data-end=\"102\">Greet subscribers and establish the first contact<\/p>\n<\/li>\n<li data-start=\"103\" data-end=\"168\">\n<p data-start=\"105\" data-end=\"168\">Collect personal data and save it in the subscriber\u2019s profile<\/p>\n<\/li>\n<li data-start=\"169\" data-end=\"217\">\n<p data-start=\"171\" data-end=\"217\">Consult clients based on your Knowledge Base<\/p>\n<\/li>\n<li data-start=\"218\" data-end=\"302\">\n<p data-start=\"220\" data-end=\"302\">Generate unique content tailored to specific requests or communication scenarios<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"304\" data-end=\"342\">Learn more about setup in the <a href=\"https:\/\/help.bothelp.io\/blok-ai-agent\/\">article<\/a>.<\/p>\n<p data-start=\"344\" data-end=\"400\" data-is-last-node=\"\" data-is-only-node=\"\"><a href=\"https:\/\/bothelp.io\/ru\/templates\/agent-podderzhki\">Download<\/a> the template and customize it for your project.<\/p>\n<p data-start=\"0\" data-end=\"13\"><strong>Random Choice<\/strong><\/p>\n<p data-start=\"15\" data-end=\"133\">You can set up an element of randomness in the bot using the &#8220;Random Choice&#8221; block.<br data-start=\"98\" data-end=\"101\" \/><a href=\"\/blok-sluchajnyj-vybor\/\">Learn more about Random Choice<\/a> \u2197<\/p>\n<p data-start=\"135\" data-end=\"149\"><strong>Bot Transition<\/strong><\/p>\n<p data-start=\"151\" data-end=\"318\" data-is-last-node=\"\" data-is-only-node=\"\">Another type of block allows transitioning to another bot or an auto-mailing. This type of connection can be configured inside the block under the &#8220;Go to Step&#8221; option.<\/p>\n<p data-start=\"151\" data-end=\"318\" data-is-last-node=\"\" data-is-only-node=\"\"><img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648036265457-r3aa4usp.png\" \/><\/p>\n<p data-start=\"0\" data-end=\"11\"><strong>Connections<\/strong><\/p>\n<p data-start=\"13\" data-end=\"259\" data-is-last-node=\"\" data-is-only-node=\"\">You can create connections between all types of blocks. A connection between blocks is shown as an arrow. You can manually create a connection by clicking on the circle in the right corner of a block and linking it to the circle of another block.<br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648036396602-ofjd4iqa.gif\" \/><\/p>\n<p data-start=\"0\" data-end=\"20\"><strong>Deleting Connections<\/strong><\/p>\n<p data-start=\"22\" data-end=\"135\" data-is-last-node=\"\" data-is-only-node=\"\">To delete a connection, click on the arrow (it will highlight in blue) and press the <strong>Delete<\/strong> key on your keyboard.<br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648036421752-om0ffeqy.gif\" \/><\/p>\n<article class=\"text-token-text-primary w-full focus:outline-none scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-testid=\"conversation-turn-158\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @[37rem]:[--thread-content-margin:--spacing(6)] @[72rem]:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:32rem] @[34rem]:[--thread-content-max-width:40rem] @[64rem]:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"8c9bd161-5556-47a8-b379-86ee9d643e20\" data-message-model-slug=\"gpt-4-1-mini\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words dark\">\n<h4 data-start=\"0\" data-end=\"19\">Working with Blocks<\/h4>\n<p data-start=\"21\" data-end=\"32\"><strong>Add a Block<\/strong><\/p>\n<p data-start=\"34\" data-end=\"117\" data-is-last-node=\"\" data-is-only-node=\"\">To add a new block, click the \u201c+\u201d button in the bottom right corner of the builder.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"flex min-h-[46px] justify-start\">&nbsp;<\/div>\n<div class=\"aria-live=polite absolute\">\n<div class=\"flex items-center justify-center\"><img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648036265065-zaiq8r7z.png\" \/><\/p>\n<p data-start=\"0\" data-end=\"12\"><strong>Move a Block<\/strong><\/p>\n<p data-start=\"14\" data-end=\"106\">To move a block, click on it with the left mouse button and drag it to the desired position.<\/p>\n<p data-start=\"108\" data-end=\"122\"><strong>Delete a Block<\/strong><\/p>\n<p data-start=\"124\" data-end=\"236\" data-is-last-node=\"\" data-is-only-node=\"\">To delete a block, hover your mouse over it, a trash bin icon will appear. Click on it and confirm the deletion.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<div class=\"pointer-events-none h-px w-px\" aria-hidden=\"true\" data-edge=\"true\"><img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648036265198-4rmyyvxd.png\" \/><\/p>\n<p data-start=\"0\" data-end=\"12\"><strong>Copy a Block<\/strong><\/p>\n<p data-start=\"14\" data-end=\"80\">To copy a block, hover your mouse over it and click the copy icon.<\/p>\n<p data-start=\"82\" data-end=\"107\"><strong>Link to a Step in the Bot<\/strong><\/p>\n<p data-start=\"109\" data-end=\"231\" data-is-last-node=\"\" data-is-only-node=\"\">To copy a link to a step in the bot, hover your mouse over the step and click the paperclip icon. The link will be copied.<br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.app\/knowledge-bases-images\/articles\/49290\/49290-1692713342833-cu8bm4mm.png\" \/><\/p>\n<h4 data-start=\"0\" data-end=\"12\">Bulk Copying<\/h4>\n<p data-start=\"14\" data-end=\"29\" data-is-last-node=\"\" data-is-only-node=\"\"><strong>Video tutorial:<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/vkvideo.ru\/video_ext.php?oid=-132741842&amp;id=456240039&amp;hd=2&amp;autoplay=1\" width=\"853\" height=\"480\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/strong><\/p>\n<p data-start=\"0\" data-end=\"13\"><a href=\"https:\/\/youtu.be\/itUY49QeZTI?si=FVaq_rxE4haat7iz\">YouTube Video<\/a><\/p>\n<p data-start=\"15\" data-end=\"214\">To copy multiple blocks at once, hold down the <strong>Shift<\/strong> key and select several blocks. While keeping them selected, press <strong>Ctrl+C<\/strong> to copy and then <strong>Ctrl+V<\/strong> to paste. Move the blocks to where you need them.<\/p>\n<p data-start=\"216\" data-end=\"314\" data-is-last-node=\"\" data-is-only-node=\"\">You can copy blocks both within the same bot and to other bots within the same messenger platform.<\/p>\n<p data-start=\"14\" data-end=\"29\" data-is-last-node=\"\" data-is-only-node=\"\"><strong><img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648036560402-k9y329gb.gif\" \/><br \/>\n<\/strong><\/p>\n<h4 data-start=\"0\" data-end=\"7\">Hotkeys<\/h4>\n<p data-start=\"9\" data-end=\"117\">Ctrl+A \u2014 select all blocks at once.<br data-start=\"44\" data-end=\"47\" \/>Ctrl+C \u2014 copy the selected blocks.<br data-start=\"81\" data-end=\"84\" \/>Ctrl+V \u2014 paste the copied blocks.<\/p>\n<h4 data-start=\"119\" data-end=\"143\">Working in the workspace<\/h4>\n<p data-start=\"145\" data-end=\"216\">To move around the workspace, hold down the left mouse button and drag:<\/p>\n<ul>\n<li data-start=\"218\" data-end=\"394\">To zoom in or out, click the \u201c+\u201d or \u201c\u2212\u201d icons or scroll the mouse wheel.<\/li>\n<li data-start=\"218\" data-end=\"394\">To automatically align blocks vertically, click the special button. This action cannot be undone yet.<\/li>\n<\/ul>\n<p data-start=\"14\" data-end=\"29\" data-is-last-node=\"\" data-is-only-node=\"\"><strong><img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648036265457-12ea8q6f.png\" \/><br \/>\n<\/strong><\/p>\n<hr \/>\n<p data-start=\"1918\" data-end=\"1964\">If you did not find the answer to your question, feel free to contact us in the chat inside your dashboard, message us on Telegram at <strong data-start=\"1851\" data-end=\"1873\">@BotHelpSupportBot<\/strong>, or email us at <strong data-start=\"1890\" data-end=\"1910\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1892\" data-end=\"1908\">hello@bothelp.io<\/a><\/strong>.<\/p>\n<p>Get 14 Days of Full Access to the Platform<\/p>\n<p data-start=\"1966\" data-end=\"2095\">Enjoy the full functionality of the BotHelp platform for creating broadcasts, automated funnels, and chatbots \u2014 free for 14 days.<\/p>\n<p data-start=\"2097\" data-end=\"2117\"><a href=\"https:\/\/bothelp.io\/ru\"><strong data-start=\"2097\" data-end=\"2117\">Get 14 Days Free<\/strong><\/a><\/p>\n<\/div>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-side-by-side daexthefu-alignment-left\"\r\n\t\t\t\tdata-post-id=\"106\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div class=\"daexthefu-text\">\r\n\t\t\t\t\t\t<h3 class=\"daexthefu-title\">\u0411\u044b\u043b\u0430 \u043b\u0438 \u0441\u0442\u0430\u0442\u044c\u044f \u043f\u043e\u043b\u0435\u0437\u043d\u0430?<\/h3>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"daexthefu-buttons-container\">\r\n\t\t\t\t\t\t<div class=\"daexthefu-buttons\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-yes daexthefu-button daexthefu-button-type-icon\" data-value=\"1\">\r\n\t\t\t\t\r\n                <svg>\r\n                    <defs>\r\n                        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