{"id":108,"date":"2024-09-12T12:12:49","date_gmt":"2024-09-12T09:12:49","guid":{"rendered":"https:\/\/help.testbh.ru\/?p=108"},"modified":"2025-10-03T15:41:48","modified_gmt":"2025-10-03T12:41:48","slug":"klyuchevye-slova","status":"publish","type":"post","link":"https:\/\/help.bothelp.io\/en\/klyuchevye-slova\/","title":{"rendered":"Keywords"},"content":{"rendered":"<p><iframe loading=\"lazy\" src=\"https:\/\/vk.com\/video_ext.php?oid=-132741842&amp;id=456239997&amp;hd=2&amp;amp\" width=\"853\" height=\"480\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><a href=\"https:\/\/youtu.be\/kZUOKpGsdnU?si=60LSOr_mfgaMSw-o\">YouTube video<\/a><\/p>\n<p>You can configure the flow or sequences to run based on a keyword. The mechanics are simple: the person enters a keyword or phrase \u2014 and the message chain starts.<\/p>\n<h3>Adding keywords<\/h3>\n<ul>\n<li>Go to the section &#8220;Automation&#8221; &#8211; &#8220;Keywords&#8221; and click <strong>Create Automation<\/strong>.<\/li>\n<li>Enter an automation name.<br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dii aligncenter\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648035844122-nacr64cs.png\" \/><\/li>\n<\/ul>\n<p><strong>Add words and phrases<\/strong><\/p>\n<p>Enter the word or phrase that you want to use and press <strong>Enter<\/strong>. A gray outline will appear above the word\/phrase.<br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648035844230-pyizuuv1.png\" \/><\/p>\n<p><strong>There are two options for triggering: &#8220;Contains&#8221; and &#8220;Matches&#8221;.<\/strong><\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/vk.com\/video_ext.php?oid=-132741842&amp;id=456240032&amp;hd=2&amp;autoplay=1\" width=\"853\" height=\"480\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p><a href=\"https:\/\/youtu.be\/dT0ubDJnu68?si=YCXuPoK3Wtx--hjG\">YouTube video<\/a><\/p>\n<p><strong>Matches. <\/strong>The action will be performed if the message fully matches one of the options in the list of keywords.<\/p>\n<p><strong>Contains. <\/strong>The action will be performed if the message contains the keywords specified in the list.<br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.app\/knowledge-bases-images\/articles\/49290\/49290-1689250842134-hcsva7xp.png\" \/><\/p>\n<h3>Case and errors<\/h3>\n<p>The case does not affect the operation. <em>Hi<\/em> or <em>hi<\/em> \u2014 it doesn&#8217;t matter.<\/p>\n<h3>Exact occurrence<\/h3>\n<p>Only the exact occurrence of the word or phrase is recognized. The person has to type exactly what you specified in the automation settings.<\/p>\n<p>If the person types an entire sentence with a single keyword, the automation will work for the condition &#8220;Contains&#8221;, but it will not work for &#8220;Matches&#8221;.<\/p>\n<p>For example, if you entered the keyword &#8220;price&#8221; and set up the condition &#8220;Contains&#8221;, and the person typed &#8220;hi, can you tell me the price&#8221; &#8211; automation will not work. For it to work correctly, add the &#8220;the price&#8221; option to the list.<\/p>\n<p>If the person skips a letter or misspells a word when entering it, the automation will not work. Therefore, you have to enter all possible options (hello, helo, hallo, etc.).<\/p>\n<h3>Actions<\/h3>\n<p>You have to set up actions that will be triggered after the person enters the keyword or phrase.<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648035844215-a25op9xh.png\" \/><\/p>\n<p><strong>Action options:<\/strong><\/p>\n<ul>\n<li>Start or stop a flow.<\/li>\n<li>Add or remove from a sequence.<\/li>\n<li>Add or remove a tag.<\/li>\n<li>Set or clear a field.<\/li>\n<li>Increase or decrease a numeric field.<\/li>\n<li>Subscribe or unsubscribe and other.<\/li>\n<\/ul>\n<h3>Message<\/h3>\n<p>If you don&#8217;t need a long message chain that starts after automation is triggered, you can write a single message directly in its settings.<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648035844425-rc66ort9.png\" \/><\/p>\n<h3>Activation<\/h3>\n<p>After setting it up, don&#8217;t forget to activate and save automation.<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648035844152-qhv5dfoc.png\" \/><\/p>\n<p>If you don&#8217;t need this automation now, you can temporarily stop it. In the list of automations, active ones are highlighted in green, and inactive ones are highlighted in gray.<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648035844148-qy9c4ztc.png\" \/><\/p>\n<h3>Usage options<\/h3>\n<ul>\n<li><a href=\"https:\/\/help.bothelp.io\/article\/7264\">Unsubscribe<\/a><\/li>\n<\/ul>\n<p>Enter the keywords &#8220;stop&#8221; or &#8220;unsubscribe&#8221; and use these words to remove the person from sequences and stop flows. But you&#8217;ll have to specify all the sequences that you want to install.<\/p>\n<ul>\n<li>Getting a bonus<\/li>\n<\/ul>\n<p>In a video or post, specify a unique keyword that the person can enter to get a bonus. Create a chain with the bonus and run it in &#8220;Actions&#8221;.<\/p>\n<ul>\n<li>Home assignment<\/li>\n<\/ul>\n<p>In the first task, inform your people: to get the second lesson, the student has to enter the keyword. And if they don&#8217;t look through the first task, they won&#8217;t get the second one either, because they won&#8217;t know the keyword.<\/p>\n<ul>\n<li>Quiz and scores<\/li>\n<\/ul>\n<p>By keyword, you can decrease or increase the values in the numeric fields. You can set up points accrual for entering this word.<\/p>\n<p>There are other possible ways to use triggers, depending on your funnel and message chains.<\/p>\n<h3>FAQ<\/h3>\n<p><strong>Where will automation work?<\/strong><\/p>\n<p>Automation is not linked to the channel. Therefore, it will work where it is activated. 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keyword<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_helpful_status":1,"footnotes":""},"categories":[11],"tags":[],"class_list":["post-108","post","type-post","status-publish","format-standard","hentry","category-vozmozhnosti-platformy"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Keywords<\/title>\n<meta name=\"description\" content=\"How to launch a bot by keyword\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/How%20to%20launch%20a%20bot%20by%20keyword\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Keywords\" \/>\n<meta property=\"og:description\" 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