{"id":1384,"date":"2024-11-13T16:04:06","date_gmt":"2024-11-13T13:04:06","guid":{"rendered":"https:\/\/help.testbh.ru\/?p=1384"},"modified":"2026-02-13T17:16:14","modified_gmt":"2026-02-13T14:16:14","slug":"razlichiya-botov-v-kanalah-2","status":"publish","type":"post","link":"https:\/\/help.bothelp.io\/en\/razlichiya-botov-v-kanalah-2\/","title":{"rendered":"Differences between flows in channels"},"content":{"rendered":"<article class=\"text-token-text-primary w-full focus:outline-none scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-testid=\"conversation-turn-132\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @[37rem]:[--thread-content-margin:--spacing(6)] @[72rem]:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:32rem] @[34rem]:[--thread-content-max-width:40rem] @[64rem]:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"37584d6c-3c80-4374-9c54-4858d2c56172\" data-message-model-slug=\"gpt-4-1-mini\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words dark\">\n<p data-start=\"0\" data-end=\"113\">Each messenger is a separate app with its own features and capabilities. You have two options for creating a flow:<\/p>\n<ul data-start=\"115\" data-end=\"339\">\n<li data-start=\"115\" data-end=\"239\">\n<p data-start=\"117\" data-end=\"239\">Make a bot that can be easily transferred from one channel to another while considering the limitations of all messengers.<\/p>\n<\/li>\n<li data-start=\"240\" data-end=\"339\">\n<p data-start=\"242\" data-end=\"339\">Create a separate bot for each channel, using the full functionality available in each messenger.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"341\" data-end=\"409\">This article explains the easiest way to implement the first option.<\/p>\n<p data-start=\"411\" data-end=\"434\"><strong data-start=\"411\" data-end=\"434\">Conversion sequence<\/strong><\/p>\n<p data-start=\"436\" data-end=\"477\">We recommend creating bots in this order:<\/p>\n<ul data-start=\"479\" data-end=\"661\">\n<li data-start=\"479\" data-end=\"492\">\n<p data-start=\"481\" data-end=\"492\">VKontakte<\/p>\n<\/li>\n<li data-start=\"493\" data-end=\"502\">\n<p data-start=\"495\" data-end=\"502\">Viber<\/p>\n<\/li>\n<li data-start=\"503\" data-end=\"576\">\n<p data-start=\"505\" data-end=\"576\">Facebook Messenger (owned by Meta, recognized as extremist in Russia)<\/p>\n<\/li>\n<li data-start=\"577\" data-end=\"661\">\n<p data-start=\"579\" data-end=\"661\">Telegram (supports text formatting and menus, which other messengers don\u2019t have)<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"663\" data-end=\"764\">Creating and <a href=\"\/konvertacziya-mnogoshagovyh-botov\/\">converting<\/a> bots in this order will minimize the number of edits needed after conversion.<\/p>\n<p data-start=\"766\" data-end=\"784\"><strong data-start=\"766\" data-end=\"784\">Message length<\/strong><\/p>\n<p data-start=\"786\" data-end=\"842\">We recommend keeping text messages up to 500 characters.<\/p>\n<ul data-start=\"844\" data-end=\"949\">\n<li data-start=\"844\" data-end=\"903\">\n<p data-start=\"846\" data-end=\"903\">Short messages are easier to read, increasing conversion.<\/p>\n<\/li>\n<li data-start=\"904\" data-end=\"949\">\n<p data-start=\"906\" data-end=\"949\">Some messengers have message length limits.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"951\" data-end=\"961\"><strong data-start=\"951\" data-end=\"961\">Images<\/strong><\/p>\n<p data-start=\"963\" data-end=\"1103\">Viber uses square JPEG images (400&#215;400 px) up to 1 MB. Prepare such images for the entire bot upfront or edit images later in the Viber bot.<\/p>\n<p data-start=\"1105\" data-end=\"1159\">(!) <a href=\"\/galereya-v-telegram\/\">Galleries are available only in Telegram channels<\/a>.<\/p>\n<p data-start=\"1161\" data-end=\"1170\"><strong data-start=\"1161\" data-end=\"1170\">Video<\/strong><\/p>\n<p data-start=\"1172\" data-end=\"1313\">Each messenger has its own video requirements. The easiest option is to send a link to YouTube or another player instead of the video itself.<\/p>\n<ul data-start=\"1315\" data-end=\"1406\">\n<li data-start=\"1315\" data-end=\"1344\">\n<p data-start=\"1317\" data-end=\"1344\"><a href=\"\/prikreplenie-vlozhenij\/\">Attachments for VKontakte<\/a><\/p>\n<\/li>\n<li data-start=\"1345\" data-end=\"1383\">\n<p data-start=\"1347\" data-end=\"1383\"><a href=\"\/video-i-animaczii-v-telegram\/\">Videos and animations for Telegram<\/a><\/p>\n<\/li>\n<li data-start=\"1384\" data-end=\"1406\">\n<p data-start=\"1386\" data-end=\"1406\"><a href=\"\/video-dlya-facebook\/\">Videos for Facebook*<\/a><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1408\" data-end=\"1419\"><strong data-start=\"1408\" data-end=\"1419\">Buttons<\/strong><\/p>\n<p data-start=\"1421\" data-end=\"1538\">Keep button names under 20 characters. We recommend no more than 3 action buttons and up to 10 answer option buttons.<\/p>\n<p data-start=\"1540\" data-end=\"1591\">Action and URL buttons can link to other bot steps.<br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1668181221280-cidepgh9.png\" \/><\/p>\n<p data-start=\"1593\" data-end=\"1719\">Telegram button features are described separately in the <a href=\"\/knopki-v-telegram-menyu\/\">article<\/a>.<br data-start=\"1658\" data-end=\"1661\" \/>Button types for VKontakte are covered in another <a href=\"\/tipy-knopok-v-vk\/\">article<\/a>.<\/p>\n<p data-start=\"1721\" data-end=\"1730\"><strong data-start=\"1721\" data-end=\"1730\">Links<\/strong><\/p>\n<p data-start=\"1732\" data-end=\"1794\">URLs can be placed directly in the message text or in buttons.<\/p>\n<p data-start=\"1796\" data-end=\"1805\"><strong data-start=\"1796\" data-end=\"1805\">Files<\/strong><\/p>\n<p data-start=\"1807\" data-end=\"1886\">Attach files via the file block or send links to Google Drive or other storage.<\/p>\n<p data-start=\"1893\" data-end=\"2116\" data-is-last-node=\"\" data-is-only-node=\"\">These guidelines will help you create a universal bot for all messengers faster. Of course, you can always enter each bot and edit it individually\u2014for example, change button colors in VK or add links to buttons in Telegram.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"flex min-h-[46px] justify-start\">&nbsp;<\/div>\n<\/div>\n<\/div>\n<\/article>\n<div class=\"pointer-events-none h-px w-px\" aria-hidden=\"true\" data-edge=\"true\">\n<hr data-start=\"1913\" data-end=\"1916\" \/>\n<p data-start=\"1918\" data-end=\"1964\">If you did not find the answer to your question, feel free to contact us in the chat inside your dashboard, message us on Telegram at <strong data-start=\"1851\" data-end=\"1873\">@BotHelpSupportBot<\/strong>, or email us at <strong data-start=\"1890\" data-end=\"1910\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1892\" data-end=\"1908\">hello@bothelp.io<\/a><\/strong>.<\/p>\n<p>Get 14 Days of Full Access to the Platform<\/p>\n<p data-start=\"1966\" data-end=\"2095\">Enjoy the full functionality of the BotHelp platform for 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