{"id":146,"date":"2024-09-12T14:43:25","date_gmt":"2024-09-12T11:43:25","guid":{"rendered":"https:\/\/help.testbh.ru\/?p=146"},"modified":"2026-02-18T17:15:25","modified_gmt":"2026-02-18T14:15:25","slug":"probnyj-period","status":"publish","type":"post","link":"https:\/\/help.bothelp.io\/en\/probnyj-period\/","title":{"rendered":"Trial Period"},"content":{"rendered":"<h3 data-start=\"56\" data-end=\"100\">Trial Period and Subscription Activation<\/h3>\n<p data-start=\"102\" data-end=\"224\">After registering with the service, you have <strong data-start=\"147\" data-end=\"158\">14 days<\/strong> to test all platform features. During this trial period, you can:<\/p>\n<ul data-start=\"226\" data-end=\"320\">\n<li data-start=\"226\" data-end=\"261\">\n<p data-start=\"228\" data-end=\"261\">Add up to <strong data-start=\"238\" data-end=\"259\">3,000 subscribers<\/strong><\/p>\n<\/li>\n<li data-start=\"262\" data-end=\"294\">\n<p data-start=\"264\" data-end=\"294\">Connect up to <strong data-start=\"278\" data-end=\"292\">5 channels<\/strong><\/p>\n<\/li>\n<li data-start=\"295\" data-end=\"320\">\n<p data-start=\"297\" data-end=\"320\">Add up to <strong data-start=\"307\" data-end=\"320\">10 agents<\/strong><\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"327\" data-end=\"371\">What Happens After the Trial Period Ends<\/h3>\n<p data-start=\"373\" data-end=\"481\">Once your trial expires, you need to <strong data-start=\"410\" data-end=\"437\">activate a subscription<\/strong>. Otherwise, your account will be suspended.<\/p>\n<ul data-start=\"483\" data-end=\"813\">\n<li data-start=\"483\" data-end=\"535\">\n<p data-start=\"485\" data-end=\"535\">You will still be able to log into the platform.<\/p>\n<\/li>\n<li data-start=\"536\" data-end=\"610\">\n<p data-start=\"538\" data-end=\"610\">New subscribers can continue to subscribe and appear in your database.<\/p>\n<\/li>\n<li data-start=\"611\" data-end=\"713\">\n<p data-start=\"613\" data-end=\"713\">However, bots and message sequence triggers, landing pages, channel connections will stop working.<\/p>\n<\/li>\n<li data-start=\"714\" data-end=\"813\">\n<p data-start=\"716\" data-end=\"813\">You will not be able to connect a custom domain, add new channels, or respond to dialog messages.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"815\" data-end=\"873\">After <strong data-start=\"821\" data-end=\"833\">24 hours<\/strong>, your account will become <strong data-start=\"860\" data-end=\"872\">inactive<\/strong>.<\/p>\n<p data-start=\"875\" data-end=\"942\">To reactivate, simply log in again with your username and password.<\/p>\n<h3 data-start=\"949\" data-end=\"962\">Important<\/h3>\n<ul data-start=\"964\" data-end=\"1248\">\n<li data-start=\"964\" data-end=\"1106\">\n<p data-start=\"966\" data-end=\"1106\">If you do <strong data-start=\"976\" data-end=\"987\">not pay<\/strong> for a <a href=\"\/tarify-i-oplata\/\">subscription<\/a>, your account will be <strong data-start=\"1029\" data-end=\"1054\">deleted 14 days after<\/strong> the trial ends \u2014 with no possibility of recovery.<\/p>\n<\/li>\n<li data-start=\"1107\" data-end=\"1248\">\n<p data-start=\"1109\" data-end=\"1248\">If you pay for any tariff <strong data-start=\"1135\" data-end=\"1152\">at least once<\/strong> after the trial, your account with an inactive subscription will be deleted after <strong data-start=\"1235\" data-end=\"1247\">6 months<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1255\" data-end=\"1289\">How to Activate a Subscription<\/h3>\n<p data-start=\"1291\" data-end=\"1396\">To <a href=\"\/tarify-i-oplata\/\">activate<\/a>, click the subscription activation button in the payment section and enter your card details.<\/p>\n<h3 data-start=\"1403\" data-end=\"1410\"><img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648100889873-kaeaey0t.png\" \/><br \/>\nFAQ<\/h3>\n<p data-start=\"1412\" data-end=\"1591\"><strong data-start=\"1412\" data-end=\"1470\">Q: What happens if I don\u2019t pay after the trial period?<\/strong><br data-start=\"1470\" data-end=\"1473\" \/>A: Your account will be permanently deleted from the platform <strong data-start=\"1535\" data-end=\"1565\">30 days after registration<\/strong>, with no recovery option.<\/p>\n<p data-start=\"1593\" data-end=\"1849\"><strong data-start=\"1593\" data-end=\"1684\">Q: What happens to subscribers if people keep subscribing while my account is inactive?<\/strong><br data-start=\"1684\" data-end=\"1687\" \/>A: New subscribers will be added to your list, but they <strong data-start=\"1743\" data-end=\"1785\">won&#8217;t receive bot messages or mailings<\/strong>. After paying, you will need to manually add them to sequences.<\/p>\n<p data-start=\"1851\" data-end=\"2043\"><strong data-start=\"1851\" data-end=\"1940\">Q: What happens to the trial period if I activate a paid subscription before it ends?<\/strong><br data-start=\"1940\" data-end=\"1943\" \/>A: The trial period will end immediately upon payment; it does not accumulate with the subscription.<\/p>\n<hr data-start=\"1913\" data-end=\"1916\" \/>\n<p data-start=\"1918\" data-end=\"1964\">If you did not find the answer to your question, feel free to contact us in the chat inside your dashboard, message us on Telegram at <strong data-start=\"1851\" data-end=\"1873\">@BotHelpSupportBot<\/strong>, or email us at <strong data-start=\"1890\" data-end=\"1910\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1892\" data-end=\"1908\">hello@bothelp.io<\/a><\/strong>.<\/p>\n<p>Get 14 Days of Full Access to the Platform<\/p>\n<p data-start=\"1966\" data-end=\"2095\">Enjoy the full 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Will Bots Keep Working After the Free Trial Ends? When Will the Account Be Deleted?<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_helpful_status":1,"footnotes":""},"categories":[12],"tags":[],"class_list":["post-146","post","type-post","status-publish","format-standard","hentry","category-tarify-oplata-i-documenty"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Trial Period<\/title>\n<meta name=\"description\" content=\"What Happens After 14 Days? Will Bots Keep Working After the Free Trial Ends? 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