Facebook* Settings<\/h2>\n
Go to your Facebook* account. Make sure that messages<\/strong> are enabled on the page. You can do this via Settings<\/strong> in the top-right corner: Settings & Privacy \u2192 Settings \u2192<\/strong> in the left menu find How people find and contact you \u2192 Messaging<\/strong>, and make sure the checkbox is enabled.<\/p>\n To grant the BotHelp application access to a business page, you have to be the page administrator<\/strong>.<\/p>\n If the page is not in the list, go back to the authorization step and click the Edit previous settings<\/strong> button.<\/p>\n Always be the admin of the community<\/strong><\/p>\n If the user who connected the Facebook* page ceases to be its administrator, then everything related to this page will stop working. All Facebook API requests will be rejected by Facebook itself, so flows will stop working for it.<\/p>\n (!) After making any changes to the settings, the channel has to be reconnected in the platform profile. Check the setup in Facebook*. This setting is now located under Settings & Privacy \u2192 Settings \u2192 Page Setup \u2192 Advanced Messaging \u2192 Connected Apps<\/strong>. Make sure the BotHelp app appears there and grant access to manage messages.<\/p>\n If you have previously used other apps, go to Settings & Privacy<\/strong> \u2192 Page Setup<\/strong> \u2192 Advanced Messaging<\/strong> and remove them. Failing to do so may cause conflicts that negatively affect the bot\u2019s performance. The page isn’t connecting.<\/strong> How can users start a conversation with a flow on Facebook*? <\/strong> Check out our article on the subject: Advertising for the purpose of “Message”. <\/a> <\/p>\n * Owned by Meta, an organization recognized as extremist and banned in Russia.<\/p>\n If you haven’t found the answer to your question, contact us in the chat in your profile or email hello@bothelp.io<\/a>\ud83d\ude03<\/p>\n Get 14 days of full functionality of BotHelp, a platform for creating broadcasting, autofunnels, and chatbots.<\/p>\n![\"\"](\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/zapis-ekrana-2025-12-25-v-11.01.13.gif\")
<\/p>\nAdd a channel in BotHelp<\/h2>\n
\n
![\"\"](\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-11.21.55-scaled.png\")
<\/a><\/p>\n\n
<\/p>\n<\/a>
\nAfter that, the new channel will be displayed in the list, and you can select it when setting up funnels.<\/p>\n
\n<\/strong><\/p>\nApp Setup<\/strong><\/h2>\n
<\/a><\/strong><\/p>\n
\n<\/strong><\/p>\nFAQ<\/h2>\n
\nMake sure that the page is published and accessible to all users.<\/p>\n
\nThe ways of launching the chain are described in these materials:<\/p>\n\n
\n