{"id":210,"date":"2024-09-20T20:10:04","date_gmt":"2024-09-20T17:10:04","guid":{"rendered":"https:\/\/help.testbh.ru\/?p=210"},"modified":"2025-12-12T14:19:48","modified_gmt":"2025-12-12T11:19:48","slug":"podklyuchenie-whatsapp-k-bothelp","status":"publish","type":"post","link":"https:\/\/help.bothelp.io\/en\/podklyuchenie-whatsapp-k-bothelp\/","title":{"rendered":"Connection WhatsApp*"},"content":{"rendered":"<p><strong>Important! The connection of new WhatsApp channels to BotHelp is temporarily unavailable.<\/strong><br \/>\n_____________<\/p>\n<p>You can connect a number registered in WhatsApp Business API* (WABA) to our platform.<\/p>\n<p>If the number has not been registered yet, first go to <a href=\"\/podklyuchenie-k-whatsapp-business-api\/\">this article<\/a>.<\/p>\n<h4>Instructions for adding a WhatsApp number to BotHelp<\/h4>\n<ul>\n<li>Go to the profile settings.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648029529725-qtyv2s37.png\" \/><\/p>\n<ul>\n<li>Click the <strong>Add New Channel<\/strong> button.<\/li>\n<li>Select WhatsApp from the list of available channels.<\/li>\n<li>Enter the API key, phone number, and channel name in the fields.<\/li>\n<li>Click <strong>Add Channel<\/strong>.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648029529732-aqk1i1lj.png\" \/><\/p>\n<p>The new channel will be displayed in the connected list. You can start chatting with your people.<\/p>\n<h4>Features of autofunnels for WhatsApp in BotHelp<\/h4>\n<p><strong>Launching chains<\/strong><\/p>\n<p>For WhatsApp, you can create a <a href=\"\/boty-dlya-whatsapp\/\">flow<\/a> and <a href=\"\/rassylki-whatsapp\/\">sequences<\/a>. The chain can be launched through growth tools or automation.<\/p>\n<p>In the case of a <a href=\"\/mini-lendingi\/\">mini-landing<\/a> page, you have to additionally enter a keyword in the button settings. It will be inserted into the text line when the button is clicked. It is when this word is sent that the funnel will be launched.<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648029554438-964443vg.png\" \/><br \/>\n<strong><br \/>\nWhat can be sent in flows<\/strong><\/p>\n<ul>\n<li>Text.<\/li>\n<li>Question (with no answer options).<\/li>\n<li>Image.<\/li>\n<li>File.<\/li>\n<li>Buttons to move to another step.<\/li>\n<li>URL buttons.<\/li>\n<li>Button menu.<\/li>\n<\/ul>\n<p><strong>Limits on the number of characters per text message<\/strong><\/p>\n<ul>\n<li>&nbsp;4096 characters in a block without buttons.<\/li>\n<li>&nbsp;1024 characters in a block with buttons.<\/li>\n<\/ul>\n<p><strong>Functionality that is not yet available for WhatsApp on our platform<\/strong><\/p>\n<p>We are constantly adding BotHelp features to the WhatsApp channel. 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