{"id":309,"date":"2024-09-21T17:13:34","date_gmt":"2024-09-21T14:13:34","guid":{"rendered":"https:\/\/help.testbh.ru\/?p=309"},"modified":"2026-01-22T12:42:59","modified_gmt":"2026-01-22T09:42:59","slug":"oshibki-pri-sozdanii-botov","status":"publish","type":"post","link":"https:\/\/help.bothelp.io\/en\/oshibki-pri-sozdanii-botov\/","title":{"rendered":"Mistakes When Creating Flows"},"content":{"rendered":"<p><iframe loading=\"lazy\" src=\"https:\/\/vkvideo.ru\/video_ext.php?oid=-132741842&amp;id=456239863&amp;hd=2\" width=\"853\" height=\"480\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<article class=\"text-token-text-primary w-full focus:outline-none scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-testid=\"conversation-turn-38\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @[37rem]:[--thread-content-margin:--spacing(6)] @[72rem]:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:32rem] @[34rem]:[--thread-content-max-width:40rem] @[64rem]:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"4338e496-a854-4552-b229-f93e8a60bc7d\" data-message-model-slug=\"gpt-4-1-mini\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words dark markdown-new-styling\">\n<p data-start=\"0\" data-end=\"319\">In this article, you will learn about common mistakes beginners often make when contacting BotHelp support. By studying this material, you will significantly improve your skills in using the bot editor. If you are just starting to work with BotHelp, first familiarize yourself with the article: <a href=\"https:\/\/help.bothelp.io\/article\/7171\">Creating a Bot Scenario<\/a>.<\/p>\n<p data-start=\"321\" data-end=\"351\"><strong>Incorrect connection of delays<\/strong><\/p>\n<p data-start=\"353\" data-end=\"423\">Often in beginners\u2019 chains, you can see this kind of delay connection:<br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648046250544-vbos8r81.png\" \/><\/p>\n<p data-start=\"425\" data-end=\"650\">In this case, the bot will send two messages in a row without delay because the bot\u2019s algorithm executes strictly along the arrows from the \u201cStart\u201d step. The correct delay connection looks like a continuous sequence of steps:<br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648046251383-0j7oc42q.png\" \/><\/p>\n<p data-start=\"652\" data-end=\"712\"><strong>Incorrect connection of the \u201cLink click\u201d condition in a step<\/strong><br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648046251466-fht48794.png\" \/><\/p>\n<p data-start=\"714\" data-end=\"969\">If you connect the condition directly, without a delay, the condition is checked immediately after sending the message. The subscriber doesn\u2019t have time to click the link before the condition is checked, so the condition will send them to the \u201cno\u201d branch.<\/p>\n<p data-start=\"971\" data-end=\"1017\">The correct connection uses the \u201cDelay\u201d block:<br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648046250353-0r0wbg6k.png\" \/><\/p>\n<p data-start=\"1019\" data-end=\"1036\"><strong>Dead-end branches<\/strong><br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648046250823-aft0rqjp.png\" \/><\/p>\n<p data-start=\"1038\" data-end=\"1181\">In this example, if the subscriber clicks a button in the first message, the lower message branch will not be sent to them. The correct way is:<br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648046251482-j7ngdxwd.png\" \/><\/p>\n<p data-start=\"1183\" data-end=\"1296\">Then the subscriber will move to a delay step regardless of whether they clicked the button in the first message.<\/p>\n<p data-start=\"1298\" data-end=\"1334\">Another option is a <strong>dead-end button<\/strong>.<br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648046251163-aacti7ln.png\" \/><\/p>\n<p data-start=\"1336\" data-end=\"1472\">If the subscriber clicks such a button, the bot will stop for them because no next step is provided. All buttons must have a connection:<br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648046251015-o71x3ute.png\" \/><\/p>\n<p data-start=\"1474\" data-end=\"1626\" data-is-last-node=\"\" data-is-only-node=\"\">In this example, if the subscriber clicks the button, the message will arrive immediately. If they do not click, the message will arrive after 1 minute.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"flex min-h-[46px] justify-start\">&nbsp;<\/div>\n<\/div>\n<\/div>\n<\/article>\n<div class=\"pointer-events-none h-px w-px\" aria-hidden=\"true\" data-edge=\"true\">\n<hr data-start=\"1913\" data-end=\"1916\" \/>\n<p data-start=\"1918\" data-end=\"1964\">If you did not find the answer to your question, feel free to contact us in the chat inside your dashboard, message us on Telegram at <strong data-start=\"1851\" data-end=\"1873\">@BotHelpSupportBot<\/strong>, or email us at <strong data-start=\"1890\" data-end=\"1910\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1892\" data-end=\"1908\">hello@bothelp.io<\/a><\/strong>.<\/p>\n<p>Get 14 Days of Full Access to the Platform<\/p>\n<p data-start=\"1966\" data-end=\"2095\">Enjoy the full functionality of the BotHelp platform for creating broadcasts, automated funnels, and chatbots \u2014 free for 14 days.<\/p>\n<p data-start=\"2097\" data-end=\"2117\"><a href=\"https:\/\/bothelp.io\/ru\"><strong data-start=\"2097\" data-end=\"2117\">Get 14 Days Free<\/strong><\/a><\/p>\n<\/div>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-side-by-side daexthefu-alignment-left\"\r\n\t\t\t\tdata-post-id=\"309\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div class=\"daexthefu-text\">\r\n\t\t\t\t\t\t<h3 class=\"daexthefu-title\">\u0411\u044b\u043b\u0430 \u043b\u0438 \u0441\u0442\u0430\u0442\u044c\u044f \u043f\u043e\u043b\u0435\u0437\u043d\u0430?<\/h3>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"daexthefu-buttons-container\">\r\n\t\t\t\t\t\t<div class=\"daexthefu-buttons\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-yes daexthefu-button daexthefu-button-type-icon\" data-value=\"1\">\r\n\t\t\t\t\r\n                <svg>\r\n                    <defs>\r\n                        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Flows<\/title>\n<meta name=\"description\" content=\"Overview of Common Mistakes in Bot Chains\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/Overview%20of%20Common%20Mistakes%20in%20Bot%20Chains\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mistakes When Creating Flows\" \/>\n<meta property=\"og:description\" content=\"Overview of Common Mistakes in Bot Chains\" \/>\n<meta property=\"og:url\" content=\"https:\/\/help.bothelp.io\/en\/oshibki-pri-sozdanii-botov\/\" \/>\n<meta property=\"og:site_name\" content=\"\u0411\u0430\u0437\u0430 \u0437\u043d\u0430\u043d\u0438\u0439 BotHelp\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/bothelpru\" \/>\n<meta property=\"article:published_time\" content=\"2024-09-21T14:13:34+00:00\" \/>\n<meta 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