{"id":335,"date":"2024-09-21T17:26:51","date_gmt":"2024-09-21T14:26:51","guid":{"rendered":"https:\/\/help.testbh.ru\/?p=335"},"modified":"2026-03-26T18:39:49","modified_gmt":"2026-03-26T15:39:49","slug":"sozdaem-sczenarij-bota-chast1","status":"publish","type":"post","link":"https:\/\/help.bothelp.io\/en\/sozdaem-sczenarij-bota-chast1\/","title":{"rendered":"Simple Flows"},"content":{"rendered":"<p><iframe loading=\"lazy\" src=\"https:\/\/vkvideo.ru\/video_ext.php?oid=-132741842&amp;id=456239898&amp;hd=2\" width=\"853\" height=\"480\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h3 data-start=\"56\" data-end=\"99\">Connecting a Channel and Creating a Flow<\/h3>\n<p data-start=\"101\" data-end=\"167\">After you\u2019ve connected a channel, you can proceed to create a bot.<\/p>\n<h3 data-start=\"174\" data-end=\"186\">Bot Size<\/h3>\n<p data-start=\"188\" data-end=\"238\">The maximum number of steps in one bot is <strong data-start=\"230\" data-end=\"237\">550<\/strong>.<\/p>\n<p data-start=\"240\" data-end=\"388\">However, we recommend limiting your bot to <strong data-start=\"283\" data-end=\"300\">100\u2013150 steps<\/strong> and dividing them into logical chains. Very large bots are difficult to check and edit.<\/p>\n<p data-start=\"390\" data-end=\"452\">If you try to add a 551st step, you will get an error message.<\/p>\n<h3 data-start=\"459\" data-end=\"482\"><img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.app\/knowledge-bases-images\/articles\/49290\/49290-1686902817277-df61f86q.png\" \/><br \/>\nBuilding Bot Chains<\/h3>\n<ul data-start=\"484\" data-end=\"1046\">\n<li data-start=\"484\" data-end=\"729\">\n<p data-start=\"486\" data-end=\"729\"><strong data-start=\"486\" data-end=\"502\">Linear chain<\/strong> \u2014 the simplest and most straightforward structure that sends messages sequentially. The next message is sent after:<br data-start=\"618\" data-end=\"621\" \/>a) receiving a reply from the subscriber,<br data-start=\"664\" data-end=\"667\" \/>b) the subscriber clicking a button, or<br data-start=\"708\" data-end=\"711\" \/>c) a delay ends.<\/p>\n<\/li>\n<li data-start=\"731\" data-end=\"947\">\n<p data-start=\"733\" data-end=\"947\"><strong data-start=\"733\" data-end=\"752\">Branching chain<\/strong> \u2014 using a condition block, you can direct the user down different branches of the bot. This is useful for checking the current date and time or making sure the subscriber meets certain criteria.<\/p>\n<\/li>\n<li data-start=\"949\" data-end=\"1046\">\n<p data-start=\"951\" data-end=\"1046\"><strong data-start=\"951\" data-end=\"959\">Loop<\/strong> \u2014 a closed chain of steps that repeats for a subscriber until exit conditions are met.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1048\" data-end=\"1099\">Here we\u2019ll focus on creating a simple linear chain.<\/p>\n<h3 data-start=\"1106\" data-end=\"1124\">Creating a Bot<\/h3>\n<ol data-start=\"1126\" data-end=\"1343\">\n<li data-start=\"1126\" data-end=\"1193\">\n<p data-start=\"1129\" data-end=\"1193\">Go to the <strong data-start=\"1139\" data-end=\"1147\">Bots<\/strong> tab in the left menu and click <strong data-start=\"1179\" data-end=\"1190\">New Bot<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1194\" data-end=\"1253\">\n<p data-start=\"1197\" data-end=\"1253\">Select the channel for which you are creating the bot.<\/p>\n<\/li>\n<li data-start=\"1254\" data-end=\"1343\">\n<p data-start=\"1257\" data-end=\"1343\">Click the button, give your bot any name, and choose a bot or community from the list.<\/p>\n<\/li>\n<\/ol>\n<h3 data-start=\"1350\" data-end=\"1367\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648049586942-9jerwoef.gif\" width=\"921\" height=\"497\" \/><br \/>\nStarting Step<\/h3>\n<p data-start=\"1369\" data-end=\"1488\">When created, the bot has a <strong data-start=\"1397\" data-end=\"1411\">Start Step<\/strong> and a <strong data-start=\"1418\" data-end=\"1430\">New Step<\/strong> (the first text message the bot sends to the subscriber).<\/p>\n<ul data-start=\"1490\" data-end=\"1774\">\n<li data-start=\"1490\" data-end=\"1530\">\n<p data-start=\"1492\" data-end=\"1530\">Greet the user in the first message.<\/p>\n<\/li>\n<li data-start=\"1531\" data-end=\"1716\">\n<p data-start=\"1533\" data-end=\"1716\">The bot already loads profile data and knows the subscriber\u2019s name, so you can address the person by name. To do this, click the variable icon <strong data-start=\"1676\" data-end=\"1687\">\u201c&lt;&#8230;&gt;\u201d<\/strong> and select the name macro.<\/p>\n<\/li>\n<li data-start=\"1717\" data-end=\"1774\">\n<p data-start=\"1719\" data-end=\"1774\">Don\u2019t forget to name the step to avoid confusion later.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1776\" data-end=\"1938\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648049613027-iobs3nyy.gif\" width=\"542\" height=\"663\" \/><br \/>\nNow your bot will greet everyone who starts a dialog, but what next? The following steps depend on your funnel goals and what you want to write \u2014 only you decide.<\/p>\n<p data-start=\"1940\" data-end=\"2029\">Next, we\u2019ll create a simple 4-step bot and review popular message types the bot can send.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.app\/knowledge-bases-images\/articles\/49290\/49290-1725703213402-9z0c47i6.png\" width=\"895\" height=\"445\" \/><\/p>\n<h3 data-start=\"2036\" data-end=\"2052\">Text Message<\/h3>\n<p data-start=\"2054\" data-end=\"2145\">You already saw a text message during the greeting. Now add a new block and ask a question.<\/p>\n<p data-start=\"2147\" data-end=\"2196\">To create a new bot step, click the <strong data-start=\"2183\" data-end=\"2190\">\u201c+\u201d<\/strong> icon.<br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648049549757-nk8s9fz6.png\" \/><\/p>\n<h3 data-start=\"2203\" data-end=\"2220\">Open Question<\/h3>\n<p data-start=\"2222\" data-end=\"2330\">Add a new message and click to edit it. Add a <strong data-start=\"2268\" data-end=\"2280\">Question<\/strong> block. Name the step and write the question text.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648049681148-b9y8iytg.gif\" width=\"675\" height=\"641\" \/><\/p>\n<p data-start=\"2332\" data-end=\"2492\">If you want to save the answer in the user profile, use the field. There are several default <a href=\"\/polya\/\">fields<\/a>, but you can create your own. Don\u2019t forget to save the step.<\/p>\n<h3 data-start=\"2499\" data-end=\"2527\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648049737226-5p5bfvzm.gif\" width=\"812\" height=\"593\" \/><br \/>\nMultiple-Choice Question<\/h3>\n<p data-start=\"2529\" data-end=\"2601\">Add a new <strong data-start=\"2539\" data-end=\"2551\">Question<\/strong> block. Click <strong data-start=\"2565\" data-end=\"2577\">Settings<\/strong> and add answer options.<\/p>\n<p data-start=\"2603\" data-end=\"2721\">Different messengers support different numbers of answer options and lengths. We don\u2019t recommend more than 10 answers.<\/p>\n<p data-start=\"2723\" data-end=\"2834\">For all <strong data-start=\"2731\" data-end=\"2743\">Question<\/strong> blocks, you can enable answer validation and repeat the question if the answer is invalid.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648482141128-lk3lpqye.gif\" width=\"898\" height=\"425\" \/><\/p>\n<p data-start=\"2836\" data-end=\"2902\">Details about the <strong data-start=\"2854\" data-end=\"2866\">Question<\/strong> block are described in our <a href=\"\/osobennosti-bloka-vopros\/\">article<\/a>.<\/p>\n<h3 data-start=\"2909\" data-end=\"2925\">Other Blocks<\/h3>\n<p data-start=\"2927\" data-end=\"3014\">Besides standard text or question blocks, you can send files, videos, images, and more.<\/p>\n<h3 data-start=\"3021\" data-end=\"3039\">Linking Blocks<\/h3>\n<p data-start=\"3041\" data-end=\"3149\">All steps in the chain must be linked. You can do this in the step settings: the <strong data-start=\"3122\" data-end=\"3141\">Go to next step<\/strong> option.<\/p>\n<p data-start=\"3151\" data-end=\"3203\">Button links can be connected by dragging the mouse.<\/p>\n<p data-start=\"3205\" data-end=\"3345\"><strong data-start=\"3205\" data-end=\"3214\">Note:<\/strong> If two scenarios are set in the bot \u2014 one for a button and one for a step \u2014 clicking the button will follow the button\u2019s scenario.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648482345452-zpuxx6dt.gif\" width=\"908\" height=\"430\" \/><\/p>\n<h3 data-start=\"3352\" data-end=\"3367\">Bot Testing<\/h3>\n<p data-start=\"3369\" data-end=\"3503\">Testing lets you run the bot in test mode for yourself and check how it works. To start testing, click the <strong data-start=\"3476\" data-end=\"3484\">Test<\/strong> button at the top.<\/p>\n<p data-start=\"3505\" data-end=\"3570\">You can start testing from the beginning or from a specific step.<br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.app\/knowledge-bases-images\/articles\/49290\/49290-1692879495628-4zgy57s5.png\" \/><\/p>\n<p data-start=\"3572\" data-end=\"3705\">Testing can be done even if the bot is stopped.<br data-start=\"3619\" data-end=\"3622\" \/>Testing does not affect bot statistics; chat\/view\/click counters will not increase.<\/p>\n<h3 data-start=\"3712\" data-end=\"3752\">Desktop App Requirements for Testing<\/h3>\n<p data-start=\"3754\" data-end=\"3829\">For testing on a computer, some messengers require a desktop app installed:<\/p>\n<ul data-start=\"3831\" data-end=\"3900\">\n<li data-start=\"3831\" data-end=\"3861\">\n<p data-start=\"3833\" data-end=\"3861\"><a href=\"https:\/\/desktop.telegram.org\/\">Telegram Desktop @Telegram<\/a><\/p>\n<\/li>\n<li data-start=\"3862\" data-end=\"3878\">\n<p data-start=\"3864\" data-end=\"3878\"><a href=\"https:\/\/www.viber.com\/ru\/download\/\">Viber @Viber<\/a><\/p>\n<\/li>\n<li data-start=\"3879\" data-end=\"3900\">\n<p data-start=\"3881\" data-end=\"3900\"><a href=\"https:\/\/www.whatsapp.com\/download\">WhatsApp @WhatsApp*<\/a><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3902\" data-end=\"4029\">For Facebook Messenger* and VKontakte, no desktop client is required, but you must be logged in to your account in the browser.<\/p>\n<h3 data-start=\"4036\" data-end=\"4057\">Launching the Bot<\/h3>\n<p data-start=\"4059\" data-end=\"4246\">After creating and testing your bot, you need to set up the bot launch for subscribers. Choose the launch method that best suits you and your subscribers.<br data-start=\"4213\" data-end=\"4216\" \/>Read more in the <a href=\"\/zapusk-bota\/\">instructions<\/a>.<\/p>\n<h3 data-start=\"4253\" data-end=\"4277\">Resetting Statistics<\/h3>\n<p data-start=\"4279\" data-end=\"4506\">After testing and before your subscribers start using the bot, we recommend <a href=\"\/statistika-bota\/\">resetting statistics<\/a>. This is necessary if you want to see current bot statistics for subscribers, not a combined total of testing and subscriber data.<\/p>\n<p data-start=\"4508\" data-end=\"4620\"><strong data-start=\"4508\" data-end=\"4517\">Note:<\/strong> Resetting statistics for a multi-step bot will stop it for all subscribers currently going through it.<\/p>\n<h3 data-start=\"4627\" data-end=\"4641\"><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1668411042777-i8sa3jkt.png\" width=\"1048\" height=\"229\" \/><br \/>\nNext Steps<\/h3>\n<p data-start=\"4643\" data-end=\"4729\">Let\u2019s move on to the next <a href=\"\/sozdaem-slozhnogo-bota-chast-2\/\">lesson<\/a> and learn how to use actions, conditions, and delays.<\/p>\n<hr data-start=\"4731\" data-end=\"4734\" \/>\n<p data-start=\"4736\" data-end=\"4809\"><em data-start=\"4736\" data-end=\"4809\">*Bots marked with an asterisk belong to Meta, which is banned in Russia.<\/em><\/p>\n<hr data-start=\"1913\" data-end=\"1916\" \/>\n<p data-start=\"1918\" data-end=\"1964\">If you did not find the answer to your question, feel free to contact us in the chat inside your dashboard, message us on Telegram at <strong data-start=\"1851\" data-end=\"1873\">@BotHelpSupportBot<\/strong>, or email us at <strong data-start=\"1890\" data-end=\"1910\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1892\" data-end=\"1908\">hello@bothelp.io<\/a><\/strong>.<\/p>\n<p>Get 14 Days of Full Access to the Platform<\/p>\n<p data-start=\"1966\" data-end=\"2095\">Enjoy the full functionality of the BotHelp platform for creating broadcasts, automated funnels, and chatbots \u2014 free for 14 days.<\/p>\n<p data-start=\"2097\" data-end=\"2117\"><a href=\"https:\/\/bothelp.io\/ru\"><strong data-start=\"2097\" data-end=\"2117\">Get 14 Days Free<\/strong><\/a><\/p>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container 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