{"id":339,"date":"2024-09-21T17:29:44","date_gmt":"2024-09-21T14:29:44","guid":{"rendered":"https:\/\/help.testbh.ru\/?p=339"},"modified":"2025-10-09T12:00:30","modified_gmt":"2025-10-09T09:00:30","slug":"statistika-razovyh-rassylok","status":"publish","type":"post","link":"https:\/\/help.bothelp.io\/en\/statistika-razovyh-rassylok\/","title":{"rendered":"Statistics"},"content":{"rendered":"<p><iframe loading=\"lazy\" src=\"https:\/\/vkvideo.ru\/video_ext.php?oid=-132741842&amp;id=456239893&amp;hd=2\" width=\"853\" height=\"480\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p data-start=\"0\" data-end=\"13\"><a href=\"https:\/\/youtu.be\/M0T4kW_mYB0?si=J8eax8VywkLrMsWd\">YouTube Video<\/a><\/p>\n<p data-start=\"15\" data-end=\"75\">For <a href=\"\/razovye-rassylki\/\">one-time broadcasts<\/a>, statistics are shown in two places:<\/p>\n<ul data-start=\"77\" data-end=\"151\">\n<li data-start=\"77\" data-end=\"120\">\n<p data-start=\"79\" data-end=\"120\">In the general list of sent broadcasts.<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1660376216829-qnhjxsbf.png\" \/><\/li>\n<li data-start=\"121\" data-end=\"151\">\n<p data-start=\"123\" data-end=\"151\">Inside the broadcast itself.<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1660376309951-9po67jh2.png\" \/><\/li>\n<\/ul>\n<p data-start=\"153\" data-end=\"208\"><strong data-start=\"153\" data-end=\"208\">Broadcast statistics display the following metrics:<\/strong><\/p>\n<ul data-start=\"210\" data-end=\"529\">\n<li data-start=\"210\" data-end=\"255\">\n<p data-start=\"212\" data-end=\"255\"><strong data-start=\"212\" data-end=\"220\">Sent<\/strong> \u2014 total number of messages sent.<\/p>\n<\/li>\n<li data-start=\"256\" data-end=\"311\">\n<p data-start=\"258\" data-end=\"311\"><strong data-start=\"258\" data-end=\"271\">Delivered<\/strong> \u2014 total number of messages delivered.<\/p>\n<\/li>\n<li data-start=\"312\" data-end=\"410\">\n<p data-start=\"314\" data-end=\"410\"><strong data-start=\"314\" data-end=\"324\">Opened<\/strong> \u2014 percentage of viewed messages, calculated from the total number of messages sent.<\/p>\n<\/li>\n<li data-start=\"411\" data-end=\"529\">\n<p data-start=\"413\" data-end=\"529\"><strong data-start=\"413\" data-end=\"423\">Clicks<\/strong> \u2014 percentage of button clicks (if the broadcast contains buttons), also based on the total messages sent.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"531\" data-end=\"736\">If the broadcast is sent to multiple channels at once, the overall statistics become available after it\u2019s finished sending to all channels. You can view stats per channel by clicking on the main broadcast.<\/p>\n<p data-start=\"738\" data-end=\"759\"><strong data-start=\"738\" data-end=\"759\">Progress tracking<\/strong><\/p>\n<p data-start=\"761\" data-end=\"904\">During the broadcast, you can monitor progress. The completed portion is shown as a percentage. Each broadcast displays its start and end time.<\/p>\n<p data-start=\"906\" data-end=\"1010\">If the broadcast is sent to multiple channels, click on the main broadcast to see progress for each one.<br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1660646167864-jgadqug3.png\" \/><\/p>\n<p data-start=\"1012\" data-end=\"1042\"><strong data-start=\"1012\" data-end=\"1042\">Frequently asked questions<\/strong><\/p>\n<p data-start=\"1044\" data-end=\"1147\"><strong data-start=\"1044\" data-end=\"1147\">Why does the number of messages sent not match the number of subscribers included in the broadcast?<\/strong><\/p>\n<p data-start=\"1149\" data-end=\"1165\">Several reasons:<\/p>\n<ul data-start=\"1167\" data-end=\"1675\">\n<li data-start=\"1167\" data-end=\"1329\">\n<p data-start=\"1169\" data-end=\"1329\">If the broadcast was scheduled, some users may have unsubscribed by the time it was sent. Conversely, new subscribers may have been added who meet the criteria.<\/p>\n<\/li>\n<li data-start=\"1330\" data-end=\"1543\">\n<p data-start=\"1332\" data-end=\"1543\">Broadcasting isn&#8217;t instant; messengers have rate limits on the number of messages sent per second. Each platform has its own limits. For example, sending to 10,000 Telegram subscribers can take up to 35 minutes.<\/p>\n<\/li>\n<li data-start=\"1544\" data-end=\"1675\">\n<p data-start=\"1546\" data-end=\"1675\">Facebook* might block your broadcast, which means it won\u2019t be delivered to all subscribers. Read more about that in this <a href=\"https:\/\/help.testbh.ru\/tegi-soobshhenij-v-facebook-messenger\/\">article<\/a>.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1677\" data-end=\"1713\"><strong data-start=\"1677\" data-end=\"1713\">Why are click numbers not shown?<\/strong><\/p>\n<p data-start=\"1715\" data-end=\"1859\">Click stats are only available for broadcasts that include buttons.<br data-start=\"1782\" data-end=\"1785\" \/>If there are few recipients, it&#8217;s possible that no one clicked the button.<\/p>\n<p data-start=\"1861\" data-end=\"1908\"><strong data-start=\"1861\" data-end=\"1908\">Why are view counts not shown for Telegram?<\/strong><\/p>\n<p data-start=\"1910\" data-end=\"2044\">Telegram doesn\u2019t provide view statistics via its API.<br data-start=\"1963\" data-end=\"1966\" \/>Telegram also doesn\u2019t provide stats for quick reply clicks in question blocks.<\/p>\n<p data-start=\"2046\" data-end=\"2141\">For all other messengers, view and click stats are shown if buttons are present in the message.<\/p>\n<p data-start=\"2143\" data-end=\"2172\"><strong data-start=\"2143\" data-end=\"2172\">Auto-broadcast statistics<\/strong><\/p>\n<p data-start=\"2174\" data-end=\"2236\">There\u2019s a separate <a href=\"https:\/\/help.bothelp.io\/statistika-avtorassylok\/\">article<\/a> covering auto-broadcast statistics.<\/p>\n<p data-start=\"2238\" data-end=\"2299\" data-is-last-node=\"\" data-is-only-node=\"\">* Owned by Meta, a company banned in the Russian Federation.<\/p>\n<hr data-start=\"1913\" data-end=\"1916\" \/>\n<p data-start=\"1918\" data-end=\"1964\">If you did not find the answer to your question, feel free to contact us in the chat inside your dashboard, message us on Telegram at <strong data-start=\"1851\" data-end=\"1873\">@BotHelpSupportBot<\/strong>, or email us at <strong data-start=\"1890\" data-end=\"1910\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1892\" data-end=\"1908\">hello@bothelp.io<\/a><\/strong>.<\/p>\n<p>Get 14 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Who read the broadcast?<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_helpful_status":1,"footnotes":""},"categories":[47],"tags":[],"class_list":["post-339","post","type-post","status-publish","format-standard","hentry","category-razovye-rassylki"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Statistics<\/title>\n<meta name=\"description\" content=\"How to find out how many subscribers received the broadcast? 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