{"id":3498,"date":"2025-06-19T12:19:35","date_gmt":"2025-06-19T09:19:35","guid":{"rendered":"https:\/\/help.bothelp.io\/?p=3498"},"modified":"2026-03-26T11:41:04","modified_gmt":"2026-03-26T08:41:04","slug":"blok-ai-agent","status":"publish","type":"post","link":"https:\/\/help.bothelp.io\/en\/step-ai-agent\/","title":{"rendered":"What Is an AI-Agent"},"content":{"rendered":"<p data-start=\"20\" data-end=\"135\">An <strong data-start=\"23\" data-end=\"35\">AI-agent<\/strong> is an intelligent assistant that operates in Telegram, Instagram*, VKontakte, MAX and Facebook* bots.<\/p>\n<p data-start=\"137\" data-end=\"351\" data-is-last-node=\"\" data-is-only-node=\"\">It automatically interacts with clients <strong>by responding to messages, providing consultations, collecting data, and creating personalized content<\/strong> based on the given <strong>instructions<\/strong>, enabled functions, and <strong>Knowledge Base<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6717\" src=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/zapis-ekrana-2025-12-26-v-13.42.57.gif\" alt=\"\" width=\"2938\" height=\"978\" \/><\/p>\n<p><a href=\"https:\/\/youtu.be\/bJiQq9BaWVI\" target=\"_blank\" rel=\"noopener\">Video on YouTube<\/a><\/p>\n<h2 data-start=\"405\" data-end=\"438\">Capabilities of the AI-agent<\/h2>\n<ul>\n<li data-start=\"20\" data-end=\"87\">\n<p data-start=\"22\" data-end=\"87\"><strong>Responds 24\/7<\/strong> to client questions based on your Knowledge Base.<\/p>\n<\/li>\n<li data-start=\"88\" data-end=\"152\">\n<p data-start=\"90\" data-end=\"152\"><strong>Instantly reacts<\/strong> to text and voice messages in any language.<\/p>\n<\/li>\n<li data-start=\"153\" data-end=\"248\">\n<p data-start=\"155\" data-end=\"248\"><strong>Initiates the first interaction<\/strong> with a new subscriber and guides them through the scenario.<\/p>\n<\/li>\n<li data-start=\"249\" data-end=\"326\">\n<p data-start=\"251\" data-end=\"326\"><strong>Collects and stores the gathered information<\/strong> in the subscriber\u2019s profile.<\/p>\n<\/li>\n<li data-start=\"327\" data-end=\"411\" data-is-last-node=\"\">\n<p data-start=\"329\" data-end=\"411\" data-is-last-node=\"\"><strong>Generates unique content<\/strong> tailored to a specific request or communication scenario.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"721\" data-end=\"865\">Didn\u2019t find the feature you need? Let us know \u2014 just fill out a <a href=\"https:\/\/bothelp.typeform.com\/to\/mMW06ZkH#email=xxxxx&amp;name=xxxxx&amp;user_id=xxxxx&amp;cabinet=xxxxx&amp;tariff=xxxxx&amp;max_subscribers=xxxxx\">short form<\/a>, and we\u2019ll help expand the AI-Agent\u2019s functionality for your project.<\/p>\n<h2 data-start=\"872\" data-end=\"924\"><strong data-start=\"875\" data-end=\"924\">How to Create an AI-Agent: Step-by-Step Guide<\/strong><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-7294\" src=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2026\/02\/snimok-ekrana-2026-02-19-v-15.21.46-1024x410.png\" alt=\"\" width=\"1024\" height=\"410\" srcset=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2026\/02\/snimok-ekrana-2026-02-19-v-15.21.46-1024x410.png 1024w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2026\/02\/snimok-ekrana-2026-02-19-v-15.21.46-300x120.png 300w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2026\/02\/snimok-ekrana-2026-02-19-v-15.21.46-768x307.png 768w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2026\/02\/snimok-ekrana-2026-02-19-v-15.21.46-1536x614.png 1536w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2026\/02\/snimok-ekrana-2026-02-19-v-15.21.46-2048x819.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<ol>\n<li>Go to the <strong>AI-agent<\/strong> section.<\/li>\n<li>Click <strong>New AI-agent<\/strong> or choose a template and click <strong>Create from Template<\/strong>.<\/li>\n<li>The settings window will open \u2014 configure the agent\u2019s parameters.<\/li>\n<\/ol>\n<p><strong>Choose the launch method<\/strong><\/p>\n<ul>\n<li data-start=\"0\" data-end=\"330\"><strong>In channel:<\/strong> the agent is continuously active in the selected channel, answers subscribers\u2019 questions based on the Knowledge Base, and follows the instructions.<br data-start=\"185\" data-end=\"188\" data-is-only-node=\"\" \/>Suitable for the role of <strong>a support AI-Agent.<\/strong><br data-start=\"232\" data-end=\"235\" \/><strong>Important:<\/strong> only one agent with the In channel launch method can be added to a single channel.<\/li>\n<li data-start=\"332\" data-end=\"808\"><strong>From a bot step:<\/strong> The Agent must be configured in the AI-Agent section and added in the bot builder as a step.<br data-start=\"441\" data-end=\"444\" \/>When a subscriber reaches the AI-Agent step, it will complete all tasks from the instructions (for example, data collection, content generation, cost calculation, etc.), after which it will pass control to the next step.<br data-start=\"664\" data-end=\"667\" data-is-only-node=\"\" \/>Suitable for <strong>targeted interactions and collecting user responses.<\/strong><br data-start=\"732\" data-end=\"735\" \/><strong>Important:<\/strong> the AI-Agent step cannot be launched from the Telegram menu.<\/li>\n<\/ul>\n<p data-start=\"810\" data-end=\"926\" data-is-last-node=\"\" data-is-only-node=\"\"><strong>Important! Automations take priority in either method: if an automation is running, the AI-Agent does not intervene.<\/strong><\/p>\n<ol start=\"4\">\n<li><strong>Fill in the Instructions field<\/strong><\/li>\n<\/ol>\n<p>Describe the AI-agent\u2019s role, tasks, and communication style.<\/p>\n<p>You can specify:<\/p>\n<ul>\n<li>Specific phrasing of responses;<\/li>\n<li>Rules of behavior in dialogue;<\/li>\n<li>Tasks and functions the agent should perform;<\/li>\n<li>Goals the agent should achieve.<\/li>\n<\/ul>\n<p>If you need to record subscriber responses in their profile, use the <strong>Data Collection<\/strong> function.<\/p>\n<ol start=\"5\">\n<li><strong>Add a Knowledge Base<\/strong><\/li>\n<\/ol>\n<p>In BotHelp, you can set up a Knowledge Base for the AI-agent without limits on size and with support for different formats. The Knowledge Base is divided into 2 blocks:<\/p>\n<ul>\n<li><strong>Text Input<\/strong> \u2014 suitable for frequent questions if the Knowledge Base is small.<\/li>\n<li><strong>Add File<\/strong>&nbsp;\u2014 suitable for a large Knowledge Base. You can upload an unlimited number of documents and spreadsheets, from which the AI-agent will select the most relevant answer.<\/li>\n<\/ul>\n<p>The AI-agent analyzes all uploaded information and uses it as the sole source of knowledge when interacting with users.<\/p>\n<p>For different tasks, either the first or second method of storing the Knowledge Base\u2014or both\u2014can be used simultaneously. When searching for an answer in the Knowledge Base, the AI-agent first analyzes data entered as text, then data from uploaded files.<\/p>\n<p><a href=\"https:\/\/help.bothelp.io\/baza-znanij-ai-agenta\/\" target=\"_blank\" rel=\"noopener\">Learn more about the AI-agent Knowledge Base.<\/a><\/p>\n<ol start=\"6\">\n<li><strong>Test the AI-agent<\/strong><\/li>\n<\/ol>\n<p>Check how the agent responds to subscribers on any connected channel.<\/p>\n<p data-start=\"20\" data-end=\"61\"><strong data-start=\"20\" data-end=\"59\">Instruction Generation for AI-agent<\/strong><\/p>\n<p data-start=\"63\" data-end=\"403\" data-is-last-node=\"\" data-is-only-node=\"\">This feature simplifies the process of creating your own AI-agent. You just need to formulate a request describing the desired goals and behavioral characteristics of the agent, and the Generator will automatically transform it into a clear, structured, and precise instruction, minimizing the risk of hallucinations and incorrect behavior.<\/p>\n<p><center><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6718 aligncenter\" src=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-26-v-14.03.14-1024x584.png\" alt=\"\" width=\"439\" height=\"250\" srcset=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-26-v-14.03.14-1024x584.png 1024w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-26-v-14.03.14-300x171.png 300w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-26-v-14.03.14-768x438.png 768w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-26-v-14.03.14.png 1154w\" sizes=\"auto, (max-width: 439px) 100vw, 439px\" \/><\/center><br \/>\n<strong data-start=\"20\" data-end=\"43\">Technical Features:<\/strong><\/p>\n<ul>\n<li data-start=\"47\" data-end=\"116\">\n<p data-start=\"49\" data-end=\"116\">Instruction generation consumes tokens from your account\u2019s limit.<\/p>\n<\/li>\n<li data-start=\"117\" data-end=\"191\">\n<p data-start=\"119\" data-end=\"191\">The minimum length of a user request for generation is 100 characters.<\/p>\n<\/li>\n<li data-start=\"194\" data-end=\"318\">When clicking <strong data-start=\"208\" data-end=\"225\">Use for Agent<\/strong>, the generated instruction is automatically inserted into the agent\u2019s corresponding field.<\/li>\n<li data-start=\"194\" data-end=\"318\">When clicking <strong data-start=\"335\" data-end=\"353\">Generate Again<\/strong>, the current instruction is reset and a new one is created.<\/li>\n<\/ul>\n<h2 data-start=\"20\" data-end=\"45\"><strong data-start=\"20\" data-end=\"43\">Additional Features<\/strong><\/h2>\n<p data-start=\"47\" data-end=\"143\">For an AI-agent with the <strong data-start=\"72\" data-end=\"89\">From Bot Step<\/strong> launch method, the following options are available:<\/p>\n<ul>\n<li data-start=\"145\" data-end=\"264\">\n<p data-start=\"147\" data-end=\"264\"><strong data-start=\"147\" data-end=\"170\">Adding a deep link:<\/strong> You can create a direct link (deep link) that takes the user straight to the AI-agent step.<\/p>\n<\/li>\n<li data-start=\"267\" data-end=\"372\"><strong data-start=\"267\" data-end=\"306\">Navigating to the step via buttons:<\/strong> Direct users to the AI-agent step using buttons from other steps<\/li>\n<\/ul>\n<h2>AI-Agent Functions<\/h2>\n<p><strong>AI-Agent functions<\/strong> are additional capabilities that the Agent uses in accordance with the given instructions and settings. Thanks to these functions, the Agent can not only answer questions but also independently automate consultation stages, qualification, and guiding a potential client through the sales funnel.<\/p>\n<p>The following functions are available for the AI-Agent:<\/p>\n<ul>\n<li><a href=\"https:\/\/help.bothelp.io\/en\/data-collection\/\" target=\"_blank\" rel=\"noopener\">Data collection<\/a>;<\/li>\n<li><a href=\"https:\/\/help.bothelp.io\/en\/notify-in-telegram\/\" target=\"_blank\" rel=\"noopener\">Notify in Telegram<\/a>;<\/li>\n<li><a href=\"https:\/\/help.bothelp.io\/en\/google-calendar\/\" target=\"_blank\" rel=\"noopener\">Google Calendar<\/a>;<\/li>\n<li><a href=\"https:\/\/help.bothelp.io\/en\/deal-in-amocrm\/\" target=\"_blank\" rel=\"noopener\">Deal in amoCRM<\/a>;<\/li>\n<li><a href=\"https:\/\/help.bothelp.io\/en\/start-the-flow\/\" target=\"_blank\" rel=\"noopener\">Start the flow<\/a>;<\/li>\n<li><a href=\"https:\/\/help.bothelp.io\/en\/image-analysis\/\" target=\"_blank\" rel=\"noopener\">Image analysis<\/a>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-7295\" src=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2026\/02\/snimok-ekrana-2026-02-19-v-15.27.43-1024x476.png\" alt=\"\" width=\"1024\" height=\"476\" srcset=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2026\/02\/snimok-ekrana-2026-02-19-v-15.27.43-1024x476.png 1024w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2026\/02\/snimok-ekrana-2026-02-19-v-15.27.43-300x140.png 300w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2026\/02\/snimok-ekrana-2026-02-19-v-15.27.43-768x357.png 768w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2026\/02\/snimok-ekrana-2026-02-19-v-15.27.43-1536x715.png 1536w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2026\/02\/snimok-ekrana-2026-02-19-v-15.27.43-2048x953.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2 data-start=\"0\" data-end=\"45\"><strong data-start=\"0\" data-end=\"43\">Frequently Asked Questions<\/strong><\/h2>\n<p><strong data-start=\"47\" data-end=\"103\">What should I do if the AI-agent runs out of tokens?<\/strong><\/p>\n<ul>\n<li>You can increase the token limit in the <strong data-start=\"146\" data-end=\"157\">Billing<\/strong> section. Access to purchase is also available directly from prompts within the AI-agent step.<\/li>\n<li>The tokens shown in the dashboard are <strong data-start=\"292\" data-end=\"310\">BotHelp tokens<\/strong>. They do not correspond to the tokens used by neural networks.<\/li>\n<li>Token consumption can be estimated during AI-agent use, depending on specific requests and interaction volume.<\/li>\n<\/ul>\n<p><strong data-start=\"490\" data-end=\"547\">How long will a subscriber stay on the AI-agent step?<\/strong><\/p>\n<ul>\n<li>A subscriber remains on the step until the AI-agent completes all assigned goals.<\/li>\n<li>If a subscriber refuses to complete goals (e.g., does not respond or ignores requests), the agent will skip those goals and automatically move to the next one or pass control to the next step in the chain.<\/li>\n<li>The AI-agent remembers the dialogue history only within a single session. A session begins when a subscriber reaches the AI-agent step and ends after the AI-agent completes all tasks in that step, or after 15 minutes if the subscriber does not respond.<\/li>\n<\/ul>\n<div><strong data-start=\"1100\" data-end=\"1152\">Why is the AI-agent not available in my account?<\/strong><\/div>\n<ul>\n<li>The AI-Agent is available only for accounts on a trial period and paid accounts (with a Russian card via <strong>CloudPayments<\/strong>).<\/li>\n<li>Accounts paid through <strong data-start=\"1335\" data-end=\"1348\">Robokassa<\/strong> or <strong data-start=\"1352\" data-end=\"1366\">FastSpring<\/strong> currently do not have access to the AI-agent.<\/li>\n<\/ul>\n<p data-start=\"1634\" data-end=\"1726\" data-is-last-node=\"\"><em>*Owned by Meta, recognized as an extremist organization and banned in the Russian Federation.<\/em><\/p>\n<hr data-start=\"1913\" data-end=\"1916\" \/>\n<p data-start=\"1918\" data-end=\"1964\">If you did not find the answer to your question, feel free to contact us in the chat inside your dashboard, message us on Telegram at <a href=\"https:\/\/t.me\/BotHelpSupportBot\" target=\"_blank\" rel=\"noopener\"><strong data-start=\"1851\" data-end=\"1873\">@BotHelpSupportBot<\/strong><\/a>, or email us at <strong data-start=\"1890\" data-end=\"1910\"><a class=\"cursor-pointer\" href=\"mailto:hello@bothelp.io\" target=\"_blank\" rel=\"noopener\" data-start=\"1892\" data-end=\"1908\">hello@bothelp.io<\/a><\/strong>.<\/p>\n<p data-start=\"1966\" data-end=\"2095\">Enjoy the full functionality of the BotHelp platform for creating broadcasts, automated funnels, and chatbots \u2014 free for 14 days.<\/p>\n<p data-start=\"2097\" data-end=\"2117\"><a href=\"https:\/\/bothelp.io\/ru\"><strong data-start=\"2097\" data-end=\"2117\">Get 14 Days Free<\/strong><\/a><\/p>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-side-by-side daexthefu-alignment-left\"\r\n\t\t\t\tdata-post-id=\"3498\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div class=\"daexthefu-text\">\r\n\t\t\t\t\t\t<h3 class=\"daexthefu-title\">\u0411\u044b\u043b\u0430 \u043b\u0438 \u0441\u0442\u0430\u0442\u044c\u044f \u043f\u043e\u043b\u0435\u0437\u043d\u0430?<\/h3>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"daexthefu-buttons-container\">\r\n\t\t\t\t\t\t<div class=\"daexthefu-buttons\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-yes daexthefu-button daexthefu-button-type-icon\" data-value=\"1\">\r\n\t\t\t\t\r\n                <svg>\r\n                    <defs>\r\n                        <style>.thumb-up-cls-1{fill:#c9c9c9;}.thumb-up-cls-2{fill:#e1e1e1;}.thumb-up-cls-3{fill:#676767;}<\/style>\r\n                    <\/defs>\r\n                    <g id=\"thumb_up\">\r\n                        <path class=\"thumb-up-cls-2 daexthefu-icon-circle\" d=\"m24,3c11.58,0,21,9.42,21,21s-9.42,21-21,21S3,35.58,3,24,12.42,3,24,3m0-1C11.85,2,2,11.85,2,24s9.85,22,22,22,22-9.85,22-22S36.15,2,24,2h0Z\" \/>\r\n                        <g>\r\n                            <rect class=\"thumb-up-cls-3 daexthefu-icon-secondary-color\" x=\"10\" y=\"20\" width=\"6\" height=\"15\" rx=\"1.5\" ry=\"1.5\" \/>\r\n                            <path class=\"thumb-up-cls-1 daexthefu-icon-primary-color\" d=\"m30.57,9.06l-.49-.1c-.81-.17-1.61.35-1.78,1.16l-5.3,11.74c-.17.81,3.16,1.61,3.97,1.78l1.96.41c.81.17,1.61-.35,1.78-1.16l2.18-10.27c.34-1.61-.7-3.21-2.31-3.56Z\" \/>\r\n                            <path class=\"thumb-up-cls-1 daexthefu-icon-primary-color\" d=\"m38.17,20h-18.67c-.83,0-1.5.67-1.5,1.5v12c0,.83.67,1.5,1.5,1.5h16.27c.71,0,1.33-.5,1.47-1.21l2.4-12c.19-.93-.53-1.8-1.47-1.8Z\" \/>\r\n                        <\/g>\r\n                    <\/g>\r\n                <\/svg>\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-no daexthefu-button daexthefu-button-type-icon\" data-value=\"0\">\r\n\t\t\t\t\r\n                <svg>\r\n                    <defs>\r\n                        <style>.thumb-down-cls-1{fill:#c9c9c9;}.thumb-down-cls-2{fill:#e1e1e1;}.thumb-down-cls-3{fill:#676767;}<\/style>\r\n                    <\/defs>\r\n                    <g id=\"thumb_down\">\r\n                        <path class=\"thumb-down-cls-2 daexthefu-icon-circle\" d=\"m24,3c11.58,0,21,9.42,21,21s-9.42,21-21,21S3,35.58,3,24,12.42,3,24,3m0-1C11.85,2,2,11.85,2,24s9.85,22,22,22,22-9.85,22-22S36.15,2,24,2h0Z\" \/>\r\n                        <g>\r\n                            <rect class=\"thumb-down-cls-3 daexthefu-icon-secondary-color\" x=\"10\" y=\"13\" width=\"6\" height=\"15\" rx=\"1.5\" ry=\"1.5\" \/>\r\n                            <path class=\"thumb-down-cls-1 daexthefu-icon-primary-color\" d=\"m30.57,38.94l-.49.1c-.81.17-1.61-.35-1.78-1.16l-5.3-11.74c-.17-.81,3.16-1.61,3.97-1.78l1.96-.41c.81-.17,1.61.35,1.78,1.16l2.18,10.27c.34,1.61-.7,3.21-2.31,3.56Z\" \/>\r\n                            <path class=\"thumb-down-cls-1 daexthefu-icon-primary-color\" d=\"m38.17,28h-18.67c-.83,0-1.5-.67-1.5-1.5v-12c0-.83.67-1.5,1.5-1.5h16.27c.71,0,1.33.5,1.47,1.21l2.4,12c.19.93-.53,1.8-1.47,1.8Z\" \/>\r\n                        <\/g>\r\n                    <\/g>\r\n                <\/svg>\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"daexthefu-comment\">\r\n\t\t\t\t\t<div class=\"daexthefu-comment-top-container\">\r\n\t\t\t\t\t\t<label id=\"daexthefu-comment-label\" class=\"daexthefu-comment-label\"><\/label>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-container\">\r\n\t\t\t\t\t\t\t\t<div id=\"daexthefu-comment-character-counter-number\"\r\n\t\t\t\t\t\t\t\t\tclass=\"daexthefu-comment-character-counter-number\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-text\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<textarea id=\"daexthefu-comment-textarea\" class=\"daexthefu-comment-textarea\"\r\n\t\t\t\t\t\t\t\tplaceholder=\"\u0412\u0432\u0435\u0434\u0438\u0442\u0435 \u0432\u0430\u0448\u0435 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0435\"\r\n\t\t\t\t\t\t\t\tmaxlength=\"\r\n\t\t\t\t\t\t\t\t400\t\t\t\t\t\t\t\t\t\"><\/textarea>\r\n\t\t\t\t\t<div class=\"daexthefu-comment-buttons-container\">\r\n\t\t\t\t\t\t<button class=\"daexthefu-comment-submit daexthefu-button\">\u041e\u0442\u043f\u0440\u0430\u0432\u0438\u0442\u044c<\/button>\r\n\t\t\t\t\t\t<button class=\"daexthefu-comment-cancel daexthefu-button\">\u041e\u0442\u043c\u0435\u043d\u0438\u0442\u044c<\/button>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"daexthefu-successful-submission-text\">\u0421\u043f\u0430\u0441\u0438\u0431\u043e \u0437\u0430 \u043e\u0431\u0440\u0430\u0442\u043d\u0443\u044e \u0441\u0432\u044f\u0437\u044c!<\/div>\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t\t","protected":false},"excerpt":{"rendered":"<p>An AI-agent is an intelligent assistant that operates in Telegram, Instagram*, VKontakte, MAX and Facebook* bots. It automatically interacts with clients by responding to messages, providing consultations, collecting data, and creating personalized content based on the given instructions, enabled functions, and Knowledge Base. Video on YouTube Capabilities of the AI-agent Responds 24\/7 to client questions [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_helpful_status":1,"footnotes":""},"categories":[68],"tags":[],"class_list":["post-3498","post","type-post","status-publish","format-standard","hentry","category-rasshireniya"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What Is an AI-Agent<\/title>\n<meta name=\"description\" content=\"An AI-agent is an intelligent assistant that operates in Telegram, Instagram*, VKontakte, MAX and Facebook* bots. It automatically interacts with clients by responding to messages, providing consultations, collecting data, and creating personalized content based on the given instructions, enabled functions, and Knowledge Base. Video on YouTube Capabilities of the AI-agent Responds 24\/7 to client questions&hellip;\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/An%20AI-agent%20is%20an%20intelligent%20assistant%20that%20operates%20in%20Telegram,%20Instagram*,%20VKontakte,%20MAX%20and%20Facebook*%20bots.%20It%20automatically%20interacts%20with%20clients%20by%20responding%20to%20messages,%20providing%20consultations,%20collecting%20data,%20and%20creating%20personalized%20content%20based%20on%20the%20given%20instructions,%20enabled%20functions,%20and%20Knowledge%20Base.%20Video%20on%20YouTube%20Capabilities%20of%20the%20AI-agent%20Responds%2024\/7%20to%20client%20questions&hellip;\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What Is an AI-Agent\" \/>\n<meta property=\"og:description\" content=\"An AI-agent is an intelligent assistant that operates in Telegram, Instagram*, VKontakte, MAX and Facebook* bots. It automatically interacts with clients by responding to messages, providing consultations, collecting data, and creating personalized content based on the given instructions, enabled functions, and Knowledge Base. Video on YouTube Capabilities of the AI-agent Responds 24\/7 to client questions&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/help.bothelp.io\/en\/step-ai-agent\/\" \/>\n<meta property=\"og:site_name\" content=\"\u0411\u0430\u0437\u0430 \u0437\u043d\u0430\u043d\u0438\u0439 BotHelp\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/bothelpru\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-19T09:19:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-26T08:41:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/06\/1.gif\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"579\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/gif\" \/>\n<meta name=\"author\" content=\"\u042d\u043b\u043b\u0430 \u0424\u0435\u0434\u043e\u0440\u043e\u0432\u0430\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"\u042d\u043b\u043b\u0430 \u0424\u0435\u0434\u043e\u0440\u043e\u0432\u0430\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/help.bothelp.io\\\/en\\\/step-ai-agent\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/help.bothelp.io\\\/en\\\/step-ai-agent\\\/\"},\"author\":{\"name\":\"\u042d\u043b\u043b\u0430 \u0424\u0435\u0434\u043e\u0440\u043e\u0432\u0430\",\"@id\":\"https:\\\/\\\/help.bothelp.io\\\/#\\\/schema\\\/person\\\/b93a6a7803b1e2ea3edeb59d9247e5d5\"},\"headline\":\"What Is an AI-Agent\",\"datePublished\":\"2025-06-19T09:19:35+00:00\",\"dateModified\":\"2026-03-26T08:41:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/help.bothelp.io\\\/en\\\/step-ai-agent\\\/\"},\"wordCount\":1086,\"image\":{\"@id\":\"https:\\\/\\\/help.bothelp.io\\\/en\\\/step-ai-agent\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/help.bothelp.io\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/1.gif\",\"articleSection\":[\"Extensions\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/help.bothelp.io\\\/en\\\/step-ai-agent\\\/\",\"url\":\"https:\\\/\\\/help.bothelp.io\\\/en\\\/step-ai-agent\\\/\",\"name\":\"\u0427\u0442\u043e \u0442\u0430\u043a\u043e\u0435 AI-\u0430\u0433\u0435\u043d\u0442 - \u0411\u0430\u0437\u0430 \u0437\u043d\u0430\u043d\u0438\u0439 BotHelp\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/help.bothelp.io\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/help.bothelp.io\\\/en\\\/step-ai-agent\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/help.bothelp.io\\\/en\\\/step-ai-agent\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/help.bothelp.io\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/1.gif\",\"datePublished\":\"2025-06-19T09:19:35+00:00\",\"dateModified\":\"2026-03-26T08:41:04+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/help.bothelp.io\\\/#\\\/schema\\\/person\\\/b93a6a7803b1e2ea3edeb59d9247e5d5\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/help.bothelp.io\\\/en\\\/step-ai-agent\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/help.bothelp.io\\\/en\\\/step-ai-agent\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/help.bothelp.io\\\/en\\\/step-ai-agent\\\/#primaryimage\",\"url\":\"https:\\\/\\\/help.bothelp.io\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/1.gif\",\"contentUrl\":\"https:\\\/\\\/help.bothelp.io\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/1.gif\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/help.bothelp.io\\\/en\\\/step-ai-agent\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"How to Work with BotHelp Service: Setting Up Your Account for Your Business Goals\",\"item\":\"https:\\\/\\\/help.bothelp.io\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"What Is an AI-Agent\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/help.bothelp.io\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/help.bothelp.io\\\/en\\\/\",\"name\":\"\u0411\u0430\u0437\u0430 \u0437\u043d\u0430\u043d\u0438\u0439 BotHelp\",\"description\":\"\u0417\u0434\u0435\u0441\u044c \u0432\u044b \u043d\u0430\u0439\u0434\u0435\u0442\u0435 \u043e\u0442\u0432\u0435\u0442\u044b \u043d\u0430 \u0432\u0441\u0435 \u0432\u043e\u043f\u0440\u043e\u0441\u044b\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/help.bothelp.io\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/help.bothelp.io\\\/#\\\/schema\\\/person\\\/b93a6a7803b1e2ea3edeb59d9247e5d5\",\"name\":\"\u042d\u043b\u043b\u0430 \u0424\u0435\u0434\u043e\u0440\u043e\u0432\u0430\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/5ffa840d7a9636e0d0c9498016590515f725cd29c1d0f6a5997f7e68c182f211?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/5ffa840d7a9636e0d0c9498016590515f725cd29c1d0f6a5997f7e68c182f211?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/5ffa840d7a9636e0d0c9498016590515f725cd29c1d0f6a5997f7e68c182f211?s=96&d=mm&r=g\",\"caption\":\"\u042d\u043b\u043b\u0430 \u0424\u0435\u0434\u043e\u0440\u043e\u0432\u0430\"},\"url\":\"https:\\\/\\\/help.bothelp.io\\\/en\\\/author\\\/e-fedorova\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What Is an AI-Agent","description":"An AI-agent is an intelligent assistant that operates in Telegram, Instagram*, VKontakte, MAX and Facebook* bots. It automatically interacts with clients by responding to messages, providing consultations, collecting data, and creating personalized content based on the given instructions, enabled functions, and Knowledge Base. Video on YouTube Capabilities of the AI-agent Responds 24\/7 to client questions&hellip;","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"An AI-agent is an intelligent assistant that operates in Telegram, Instagram*, VKontakte, MAX and Facebook* bots. It automatically interacts with clients by responding to messages, providing consultations, collecting data, and creating personalized content based on the given instructions, enabled functions, and Knowledge Base. Video on YouTube Capabilities of the AI-agent Responds 24\/7 to client questions&hellip;","og_locale":"en_US","og_type":"article","og_title":"What Is an AI-Agent","og_description":"An AI-agent is an intelligent assistant that operates in Telegram, Instagram*, VKontakte, MAX and Facebook* bots. It automatically interacts with clients by responding to messages, providing consultations, collecting data, and creating personalized content based on the given instructions, enabled functions, and Knowledge Base. Video on YouTube Capabilities of the AI-agent Responds 24\/7 to client questions&hellip;","og_url":"https:\/\/help.bothelp.io\/en\/step-ai-agent\/","og_site_name":"\u0411\u0430\u0437\u0430 \u0437\u043d\u0430\u043d\u0438\u0439 BotHelp","article_publisher":"https:\/\/www.facebook.com\/bothelpru","article_published_time":"2025-06-19T09:19:35+00:00","article_modified_time":"2026-03-26T08:41:04+00:00","og_image":[{"url":"https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/06\/1.gif","width":1024,"height":579,"type":"image\/gif"}],"author":"\u042d\u043b\u043b\u0430 \u0424\u0435\u0434\u043e\u0440\u043e\u0432\u0430","twitter_card":"summary_large_image","twitter_misc":{"Written by":"\u042d\u043b\u043b\u0430 \u0424\u0435\u0434\u043e\u0440\u043e\u0432\u0430","Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/help.bothelp.io\/en\/step-ai-agent\/#article","isPartOf":{"@id":"https:\/\/help.bothelp.io\/en\/step-ai-agent\/"},"author":{"name":"\u042d\u043b\u043b\u0430 \u0424\u0435\u0434\u043e\u0440\u043e\u0432\u0430","@id":"https:\/\/help.bothelp.io\/#\/schema\/person\/b93a6a7803b1e2ea3edeb59d9247e5d5"},"headline":"What Is an AI-Agent","datePublished":"2025-06-19T09:19:35+00:00","dateModified":"2026-03-26T08:41:04+00:00","mainEntityOfPage":{"@id":"https:\/\/help.bothelp.io\/en\/step-ai-agent\/"},"wordCount":1086,"image":{"@id":"https:\/\/help.bothelp.io\/en\/step-ai-agent\/#primaryimage"},"thumbnailUrl":"https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/06\/1.gif","articleSection":["Extensions"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/help.bothelp.io\/en\/step-ai-agent\/","url":"https:\/\/help.bothelp.io\/en\/step-ai-agent\/","name":"\u0427\u0442\u043e \u0442\u0430\u043a\u043e\u0435 AI-\u0430\u0433\u0435\u043d\u0442 - \u0411\u0430\u0437\u0430 \u0437\u043d\u0430\u043d\u0438\u0439 BotHelp","isPartOf":{"@id":"https:\/\/help.bothelp.io\/#website"},"primaryImageOfPage":{"@id":"https:\/\/help.bothelp.io\/en\/step-ai-agent\/#primaryimage"},"image":{"@id":"https:\/\/help.bothelp.io\/en\/step-ai-agent\/#primaryimage"},"thumbnailUrl":"https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/06\/1.gif","datePublished":"2025-06-19T09:19:35+00:00","dateModified":"2026-03-26T08:41:04+00:00","author":{"@id":"https:\/\/help.bothelp.io\/#\/schema\/person\/b93a6a7803b1e2ea3edeb59d9247e5d5"},"breadcrumb":{"@id":"https:\/\/help.bothelp.io\/en\/step-ai-agent\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/help.bothelp.io\/en\/step-ai-agent\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/help.bothelp.io\/en\/step-ai-agent\/#primaryimage","url":"https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/06\/1.gif","contentUrl":"https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/06\/1.gif"},{"@type":"BreadcrumbList","@id":"https:\/\/help.bothelp.io\/en\/step-ai-agent\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"How to Work with BotHelp Service: Setting Up Your Account for Your Business Goals","item":"https:\/\/help.bothelp.io\/"},{"@type":"ListItem","position":2,"name":"What Is an AI-Agent"}]},{"@type":"WebSite","@id":"https:\/\/help.bothelp.io\/en\/#website","url":"https:\/\/help.bothelp.io\/en\/","name":"\u0411\u0430\u0437\u0430 \u0437\u043d\u0430\u043d\u0438\u0439 BotHelp","description":"\u0417\u0434\u0435\u0441\u044c \u0432\u044b \u043d\u0430\u0439\u0434\u0435\u0442\u0435 \u043e\u0442\u0432\u0435\u0442\u044b \u043d\u0430 \u0432\u0441\u0435 \u0432\u043e\u043f\u0440\u043e\u0441\u044b","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/help.bothelp.io\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/help.bothelp.io\/#\/schema\/person\/b93a6a7803b1e2ea3edeb59d9247e5d5","name":"\u042d\u043b\u043b\u0430 \u0424\u0435\u0434\u043e\u0440\u043e\u0432\u0430","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/5ffa840d7a9636e0d0c9498016590515f725cd29c1d0f6a5997f7e68c182f211?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/5ffa840d7a9636e0d0c9498016590515f725cd29c1d0f6a5997f7e68c182f211?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/5ffa840d7a9636e0d0c9498016590515f725cd29c1d0f6a5997f7e68c182f211?s=96&d=mm&r=g","caption":"\u042d\u043b\u043b\u0430 \u0424\u0435\u0434\u043e\u0440\u043e\u0432\u0430"},"url":"https:\/\/help.bothelp.io\/en\/author\/e-fedorova\/"}]}},"_links":{"self":[{"href":"https:\/\/help.bothelp.io\/en\/wp-json\/wp\/v2\/posts\/3498","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.bothelp.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.bothelp.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.bothelp.io\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/help.bothelp.io\/en\/wp-json\/wp\/v2\/comments?post=3498"}],"version-history":[{"count":56,"href":"https:\/\/help.bothelp.io\/en\/wp-json\/wp\/v2\/posts\/3498\/revisions"}],"predecessor-version":[{"id":7729,"href":"https:\/\/help.bothelp.io\/en\/wp-json\/wp\/v2\/posts\/3498\/revisions\/7729"}],"wp:attachment":[{"href":"https:\/\/help.bothelp.io\/en\/wp-json\/wp\/v2\/media?parent=3498"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.bothelp.io\/en\/wp-json\/wp\/v2\/categories?post=3498"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.bothelp.io\/en\/wp-json\/wp\/v2\/tags?post=3498"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}