{"id":397,"date":"2024-09-21T17:58:23","date_gmt":"2024-09-21T14:58:23","guid":{"rendered":"https:\/\/help.testbh.ru\/?p=397"},"modified":"2025-11-05T13:18:35","modified_gmt":"2025-11-05T10:18:35","slug":"api-bothelp","status":"publish","type":"post","link":"https:\/\/help.bothelp.io\/en\/api-bothelp\/","title":{"rendered":"API BotHelp"},"content":{"rendered":"<p>The API is used to integrate the BotHelp capabilities into the client&#8217;s personal project. The API is intended for developers and is accompanied by documentation.<\/p>\n<h4>Description<\/h4>\n<p>The BotHelp REST API operates with the HTTP protocol and is a set of methods used to make queries and return responses for each operation. All responses come in the form of JSON structures.<\/p>\n<p>The limit on the number of queries depends on the specific method (see the <a href=\"https:\/\/main.bothelp.io\/swagger#\/\">documentation<\/a>).<\/p>\n<p><strong>Cross-domain queries (e.g., jQuery Ajax) are prohibited.<\/strong><\/p>\n<h4>Main URL<\/h4>\n<p>All API query links in this documentation include the required main URL:<code>https:\/\/api.bothelp.io<\/code><\/p>\n<h4>Authorization<\/h4>\n<p>The authorization process is possible if you have a personal key (token) that you have to sign each API query with.<\/p>\n<p>The key code (token) is passed in the header of every query (in &#8220;headers&#8221;), except when the token itself is received, when this code is not required.<\/p>\n<p>The necessary parameters for obtaining the key can be found in the profile settings: see the &#8220;Integrations&#8221; section.<\/p>\n<p>To receive the key, a &#8220;POST&#8221; query is sent via the link:<code>https:\/\/oauth.bothelp.io\/oauth2\/token<\/code><\/p>\n<p>To get an authorization token, you have to send data to<strong> Form-data<\/strong>.<\/p>\n<p><strong>Query Parameters:<\/strong><\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648129687560-0otf2v2e.png\" \/><br \/>\n<code>grant_type must be equal to client_credentials<\/code><\/p>\n<p><code>client_id your ID (API)&nbsp;<\/code><\/p>\n<p><code>client_secret your secret (API)<\/code><\/p>\n<p><strong>Example of a response: <\/strong><code>{<\/code><\/p>\n<p><code>\"access_token\": \"tf4Si1LydYpTAPyHXUgjig72jlrd5HpIJL5oigmc\",&nbsp;<\/code><\/p>\n<p><code>&nbsp;\"token_type\": \"Bearer\",<\/code><\/p>\n<p><code>\"expires_in\": 3600<\/code><\/p>\n<p><code>}<\/code><\/p>\n<p><strong><strong>Example of a key:<\/strong><\/strong><code>Authorization: Bearer tf4Si1LydYpTAPyHXUgjig72jlrd5HpIJL5oigmc<\/code><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Note<\/strong>. Please note that the received key is valid for 1 hour and does not require a repeat query for each operation. When the key expires (1 hour), you have to send a repeat query to receive it.<\/p>\n<h4>Opportunities<\/h4>\n<p><strong>You can find the list of available methods <a href=\"https:\/\/main.bothelp.io\/swagger#\/\">here<\/a>.<\/strong><\/p>\n<p>Actions with person data:<\/p>\n<ul>\n<li>upload a list of people;<\/li>\n<li>change person parameters;<\/li>\n<li>set the value of a user parameter;<\/li>\n<li>install\/delete a tag;<\/li>\n<li>get all the information about your person with a specific email. 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