{"id":451,"date":"2024-09-22T00:54:32","date_gmt":"2024-09-21T21:54:32","guid":{"rendered":"https:\/\/help.testbh.ru\/?p=451"},"modified":"2025-11-14T12:21:36","modified_gmt":"2025-11-14T09:21:36","slug":"otpravka-golosovyh-soobshhenij-i-audio-v-telegram","status":"publish","type":"post","link":"https:\/\/help.bothelp.io\/en\/otpravka-golosovyh-soobshhenij-i-audio-v-telegram\/","title":{"rendered":"Sending voice messages and audio"},"content":{"rendered":"<p>For Telegram, there are several options to send a file with audio:<\/p>\n<p>1. Voice message in the .OGG format<\/p>\n<p>2. Audio file in the .MP3 or .M4A format<\/p>\n<p>3. Audio file in any other format.<\/p>\n<h4>Sending voice messages<\/h4>\n<p>To send a voice message via a flow or broadcasting, pre-record and send it to any chat: for example, to &#8220;Favorites&#8221;. Then save it as a file on your computer.<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dii\" contenteditable=\"false\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1651556997516-lp1okssy.png\" \/><\/p>\n<p>Open the flow editor in your BotHelp profile and add the &#8220;Voice message&#8221; card in the &#8220;Message&#8221; section. Select the previously downloaded file and save the step.<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1651557257286-10siiyoc.png\" \/><\/p>\n<p>It is possible to send any file in the .OGG format the size of which is up to 50MB, but it will be displayed in a &#8220;flat&#8221; form:<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dii\" contenteditable=\"false\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1651556997464-x7795ts4.png\" \/><br \/>\n<strong><br \/>\nImportant:<\/strong> We recommend sending voice messages recorded via Telegram itself, as the converted files may not be played on some devices.<\/p>\n<h4>Sending audio files<\/h4>\n<p>You can also send any other audio file up to 48MB in .MP3 and .M4A formats and using the &#8220;Audio&#8221; card.<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dii\" contenteditable=\"false\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1651556997113-2kfdpd8k.png\" \/><\/p>\n<p>For a person in the chat, it will be displayed like this:<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dii\" contenteditable=\"false\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1651556996533-7u6b2c75.png\" \/><\/p>\n<p>It is possible to send audio files in another format, for example, .AAC, use the &#8220;File&#8221; card for this.<br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1651557656102-xbupor31.png\" \/><\/p>\n<hr \/>\n<p>If you haven&#8217;t found the answer to your question, contact us in the chat in your profile or email <a href=\"mailto:hello@bothelp.io\">hello@bothelp.io<\/a> \ud83d\ude03<\/p>\n<p>Get 14 days of full functionality of BotHelp, a platform for creating broadcasting, autofunnels, and 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