{"id":517,"date":"2024-09-22T01:26:33","date_gmt":"2024-09-21T22:26:33","guid":{"rendered":"https:\/\/help.testbh.ru\/?p=517"},"modified":"2025-12-19T15:53:58","modified_gmt":"2025-12-19T12:53:58","slug":"perehod-iz-salebot-v-bothelp","status":"publish","type":"post","link":"https:\/\/help.bothelp.io\/en\/perehod-iz-salebot-v-bothelp\/","title":{"rendered":"Salebot"},"content":{"rendered":"

To switch from the Salebot service to the BotHelp platform, you need to transfer subscribers, disconnect communities and bots from Salebot, and connect them to BotHelp.<\/p>\n

Exporting Subscribers<\/h3>\n

Open Salebot and go to the Clients<\/strong> section. Use filters to select the subscribers you want to transfer to BotHelp. It is recommended to transfer subscribers from one bot or community at a time.<\/p>\n

Click the Menu<\/strong> button labeled Download<\/strong>, then select Download clients in .CSV
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A CSV file will be downloaded. You will need this file later.<\/p>\n

Important:<\/strong> If you exported subscribers with all data fields, you must keep only the field titled Messenger Subscriber Identifier<\/strong>.<\/p>\n

Reconnecting a Community<\/h3>\n

To disconnect bots from Salebot, go to the Messengers and Chats<\/strong> section, find the required bot, click the \u22ef<\/strong> menu button, and then select Delete Bot<\/strong>.
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Importing Subscribers<\/h3>\n

Now it’s time to upload the subscribers. In your BotHelp dashboard, go to the Subscribers<\/strong> section and then to Import<\/strong>. Click the Import Subscribers<\/strong> button.<\/p>\n

Select the appropriate channel (community or bot). Add a tag to help you identify which subscribers were imported. Choose the file containing the subscriber IDs that was downloaded earlier, and click Import<\/strong>.
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Return to the list of subscribers and make sure the required subscribers have been added and the appropriate tag has been assigned to them.
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Repeat the steps above for each bot you are transferring from Salebot to BotHelp.<\/p>\n

You can learn more about working with subscriber imports in this article<\/a>.<\/p>\n

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If you did not find the answer to your question, feel free to contact us in the chat inside your dashboard, message us on Telegram at @BotHelpSupportBot<\/strong>, or email us at hello@bothelp.io<\/a><\/strong>.<\/p>\n

Get 14 Days of Full Access to the Platform<\/p>\n

Enjoy the full functionality of the BotHelp platform for creating broadcasts, automated funnels, and chatbots \u2014 free for 14 days.<\/p>\n

Get 14 Days Free<\/strong><\/a><\/p>\n\r\n\t\t\t

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