{"id":526,"date":"2024-09-22T01:30:12","date_gmt":"2024-09-21T22:30:12","guid":{"rendered":"https:\/\/help.testbh.ru\/?p=526"},"modified":"2026-03-06T14:56:37","modified_gmt":"2026-03-06T11:56:37","slug":"kontrol-dostupa-k-kabinetu-bothelp","status":"publish","type":"post","link":"https:\/\/help.bothelp.io\/en\/kontrol-dostupa-k-kabinetu-bothelp\/","title":{"rendered":"Controlling access to the BotHelp profile"},"content":{"rendered":"<p><iframe loading=\"lazy\" src=\"https:\/\/vkvideo.ru\/video_ext.php?oid=-132741842&amp;id=456240054&amp;hd=2\" width=\"853\" height=\"480\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><a href=\"https:\/\/youtu.be\/dgnPKPqzmD0?si=o7cP3PyW9_adi-H-\">YouTube video<\/a><\/p>\n<p><strong>Administrators, editors, agents, and analysts<\/strong><\/p>\n<p>You can check who has access to your BotHelp profile. To do this, go to &#8220;Settings&#8221; \u2014 &#8220;Agents&#8221;. Here you will see a list of users who have access to your profile.<\/p>\n<p>Pay special attention to those who are in the &#8220;Administrator&#8221; role, as they have the same rights as you. Administrators can remove other editors, agents, and analysts, including you.<br \/>\n<strong>As a result, you may lose access to your profile.<\/strong>&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648363877886-3qod88cd.png\" \/><\/p>\n<p>You can delete an agent if you don&#8217;t want them to have access to the profile. To do this, click on the menu icon [<strong>\u205d<\/strong>] and then <strong>Delete<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648363997912-oylz5n8i.png\" width=\"266\" height=\"190\" \/><\/p>\n<p>If the agent no longer needs administrator access, you can change their role to the &#8220;Editor&#8221;, &#8220;Agent&#8221;, or &#8220;Analyst&#8221; levels. For more information about what features administrators and agents have, <a href=\"\/kak-dobavit-sotrudnika\/\">see this article<\/a>.<\/p>\n<p><strong>Password<\/strong><\/p>\n<p>If you are concerned that someone may know your profile password, you need to change it. You can do this in your profile settings:<br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.io\/knowledge-bases-images\/articles\/49290\/49290-1648364649983-g6sr28si.png\" \/><\/p>\n<p>Go to your profile settings, enter your new password and repeat it. Make sure to click the <strong>Save <\/strong>button so that the new password takes effect.<\/p>\n<p>For greater security, we recommend using a complex password that contains capital and small letters, numbers, and special characters.<br \/>\n_________________________________<\/p>\n<p>If you haven&#8217;t found the answer to your question, contact us in the chat in your profile or email <a href=\"mailto:hello@bothelp.io\">hello@bothelp.io<\/a> \ud83d\ude03<\/p>\n<p>Get 14 days of full functionality of BotHelp, a platform for creating broadcasting, autofunnels, and chatbots.<\/p>\n<p><strong><a href=\"https:\/\/bothelp.io\/ru?utm_source=bz&amp;utm_medium=footer&amp;utm_campaign=7266\">Get 14 days for free<\/a><\/strong><\/p>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-side-by-side daexthefu-alignment-left\"\r\n\t\t\t\tdata-post-id=\"526\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div 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