If a follower\u2019s last activity was more than 7 days ago, new bot messages<\/strong> will no longer be delivered to their Direct messages.<\/p>\n Activity<\/strong> includes any message from the user, a button click, or starting a new bot \u2014 for example, by mentioning the account in Stories<\/a> or using a keyword<\/a>.<\/p>\n After the 7-day window closes, followers still count toward your subscription plan.<\/p>\n Instagram* does not provide any official way to bypass the 7-day window. The restriction applies only to automated messages<\/strong> \u2014 all messages sent through the BotHelp platform, including those you send manually via the Dialogs<\/a> section.<\/p>\n However, you can communicate directly via Instagram Direct<\/em>* with a follower without any restrictions.<\/p>\n We recommend designing your bot flows so that the follower is encouraged to interact after each message. Example flow:<\/strong> *Owned by Meta, an organization recognized as extremist and banned in Russia.<\/p>\n If you haven’t found the answer to your question, contact us in the chat in your profile or email hello@bothelp.io<\/a>\ud83d\ude03<\/p>\n Get 14 days of full functionality of BotHelp, a platform for creating broadcasting, autofunnels, and chatbots.<\/p>\nBypassing the Restriction<\/h2>\n
There are no special tags<\/strong> like those on Facebook* or template messages<\/strong> like in WhatsApp*.<\/p>\nThe 7-Day Limit<\/h2>\n
How to Work With the Limitation<\/h2>\n
Ask questions and include buttons in your messages.
With this setup, the bot can keep running as long as the follower stays active.<\/p>\n
If a user replies to a question in the third message, the 7-day window resets.
This way, the fourth bot message can be delivered \u2014 even 8 days after<\/strong> the bot was first launched, as shown in the screenshot.
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