{"id":546,"date":"2024-09-22T09:27:19","date_gmt":"2024-09-22T06:27:19","guid":{"rendered":"https:\/\/help.testbh.ru\/?p=546"},"modified":"2026-03-04T16:21:07","modified_gmt":"2026-03-04T13:21:07","slug":"ice-breaker-instagram","status":"publish","type":"post","link":"https:\/\/help.bothelp.io\/en\/ice-breaker-instagram\/","title":{"rendered":"Ice Breaker Instagram*"},"content":{"rendered":"<p><iframe loading=\"lazy\" src=\"https:\/\/vkvideo.ru\/video_ext.php?oid=-132741842&amp;id=456240098&amp;hd=2\" width=\"853\" height=\"480\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p><a href=\"https:\/\/youtu.be\/-WO9jkvN_wo?si=tzurgWL4QNpvMHbg\">Video on YouTube<\/a><\/p>\n<p>Ice Breaker offers options for requests that make it easier for users to start communicating in Direct Messages. They are visible only to those users with whom there has not yet been a conversation in private messages.<\/p>\n<p>Using Ice Breaker, you can launch a flow for a person by clicking on a button.<\/p>\n<p><strong>Example<\/strong><br \/>\n<strong><img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.app\/knowledge-bases-images\/articles\/49290\/49290-1712746463663-84ls1rr2.png\" \/><\/strong><br \/>\n<strong>Creation<\/strong><\/p>\n<p>1. Go to the &#8220;Growth Tools&#8221; section on the BotHelp platform.<\/p>\n<p>2. Click on the <strong>New Tool<\/strong> button.<\/p>\n<p>3. In the window that pops up, click on the <strong>Ice Breaker<\/strong> button.<br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.app\/knowledge-bases-images\/articles\/49290\/49290-1712746402268-uf0czmdg.png\" \/><br \/>\nThe trigger settings page opens.<\/p>\n<p>4. Select the Instagram* account for which you want to enable automation.<br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.app\/knowledge-bases-images\/articles\/49290\/49290-1712746556654-2g6z61jx.png\" \/><br \/>\n<strong>Important!<\/strong> You can create only one Ice Breaker growth tool for one channel. If you have already created an Ice Breaker for the channel, then to create a new one, you can:<\/p>\n<p>\u2014 either edit the previous one,<\/p>\n<p>\u2014 or delete the previous one and then create a new one.<\/p>\n<p>5. Add up to 4 possible requests.<br \/>\nFor each option, you have to enter the text of the button (up to 80 characters), the flow and the flow step\/sequence, which will be launched by clicking on this button.<br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.app\/knowledge-bases-images\/articles\/49290\/49290-1712746973385-rby1q8j6.png\" \/><br \/>\nIn the &#8220;Conversations&#8221; section on the BotHelp platform, in a chat with a person for whom Ice Breaker has worked, you will see a notification &#8220;The growth tool &#8220;Name of Ice Breaker&#8221; has been launched&#8221;.<br \/>\n<img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.app\/knowledge-bases-images\/articles\/49290\/49290-1712747091761-g2hz9xdl.png\" \/><br \/>\n<strong>Testing<\/strong><\/p>\n<p>1. Log in to the chat with the account for which Ice Breaker is installed from another Instagram* account.<\/p>\n<p>2. You will see the Ice Breaker.<\/p>\n<p>If you don&#8217;t see it, make sure there is no conversation history between the two accounts. 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direct<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_helpful_status":1,"footnotes":""},"categories":[32],"tags":[],"class_list":["post-546","post","type-post","status-publish","format-standard","hentry","category-instagram-zapreshhen-v-rossii"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ice Breaker Instagram*<\/title>\n<meta name=\"description\" content=\"How to set request options and launch a bot\/auto-dispatch by clicking on a button in direct\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/How%20to%20set%20request%20options%20and%20launch%20a%20bot\/auto-dispatch%20by%20clicking%20on%20a%20button%20in%20direct\" \/>\n<meta property=\"og:locale\" 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