{"id":548,"date":"2024-09-22T09:28:16","date_gmt":"2024-09-22T06:28:16","guid":{"rendered":"https:\/\/help.testbh.ru\/?p=548"},"modified":"2026-03-06T14:34:18","modified_gmt":"2026-03-06T11:34:18","slug":"zapusk-bota-v-otvet-na-reakcziyu-na-storis","status":"publish","type":"post","link":"https:\/\/help.bothelp.io\/en\/zapusk-bota-v-otvet-na-reakcziyu-na-storis\/","title":{"rendered":"Launching a flow in response to the reaction to stories"},"content":{"rendered":"<p><iframe loading=\"lazy\" src=\"https:\/\/vkvideo.ru\/video_ext.php?oid=-132741842&amp;id=456240098&amp;hd=2\" width=\"853\" height=\"480\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p><a href=\"https:\/\/youtu.be\/-WO9jkvN_wo?si=tzurgWL4QNpvMHbg\">Video on YouTube<\/a><\/p>\n<p>You can create a &#8220;Reaction to stories&#8221; growth tool in your profile. Automation will allow you to launch a flow and perform other actions on people who have responded to the published stories.<\/p>\n<p><strong>Important!<\/strong>&nbsp;If 24 hours have passed since the publication of the story, then you will not be able to create a new growth tool for it. But the already created one will continue to work even after the story becomes inactive.<\/p>\n<p><strong>Setting up the growth tool<\/strong><\/p>\n<p>1. Go to the &#8220;Growth Tools&#8221; section on the BotHelp platform.<\/p>\n<p>2. Click the <strong>New Tool<\/strong> button.<\/p>\n<p>3. In the window that appears, click the <strong>Reaction to Stories<\/strong>&nbsp;button.<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.app\/knowledge-bases-images\/articles\/49290\/49290-1713042886146-hu8bg99a.png\" \/><\/p>\n<p>The trigger settings page will open.<br \/>\n4. Select the Instagram* account for which you want to enable automation.<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.app\/knowledge-bases-images\/articles\/49290\/49290-1713042957140-o5k9yni6.png\" \/><\/p>\n<p>5. In order for automation to work for a specific story, in &#8220;This Automation will work with&#8230;&#8221; select the option &#8220;Certain stories&#8221; and click the &#8220;Choose stories&#8221; button.<\/p>\n<p>Or select the &#8220;All channel stories&#8221; option so that automation is triggered for all published stories.<\/p>\n<p><strong>Important!<\/strong> Don&#8217;t forget to turn on VPN before clicking the &#8220;Choose stories&#8221; button so that all the stories load correctly.<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.app\/knowledge-bases-images\/articles\/49290\/49290-1713043144380-njd2nrwk.png\" \/><\/p>\n<p>6. For the automation to work on a keyword\/emoji by one hundred percent match, select the option &#8220;Match&#8221; in the &#8220;Work only&#8230;&#8221; and enter the keyword\/emoji.<\/p>\n<p>For the automation to work on the content of words in the text, select the option &#8220;Contain&#8221; and enter keywords\/emojis.<br \/>\nSo, if you set the keyword &#8220;course&#8221;, then the automation will also work on &#8220;I want a course&#8221;.<\/p>\n<p><strong>Important!<\/strong>&nbsp;So far, there is no way to set up automation that will be triggered when a user likes a story.<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.app\/knowledge-bases-images\/articles\/49290\/49290-1713043340538-s5ac9287.png\" \/><\/p>\n<p>7. On the second page, in the &#8220;Actions&#8221; tab, select the actions to be performed after the person responds to the story.<\/p>\n<p>You can choose one or more of the following actions:<\/p>\n<p>\u2014 add\/remove a tag;<\/p>\n<p>\u2014 set\/clear a field;<\/p>\n<p>\u2014 increase\/decrease the field by a certain value;<\/p>\n<p>\u2014 subscribe\/unsubscribe;<\/p>\n<p>\u2014 send person data to email;<\/p>\n<p>\u2014 send person data via webhook.<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.app\/knowledge-bases-images\/articles\/49290\/49290-1713045157895-4zty97bc.png\" \/><\/p>\n<p>8. You can add an accompanying message: a text with a button or just a picture. The message will be sent to the person&#8217;s Direct Messages before the actions listed above are performed.<\/p>\n<p><strong>Important!<\/strong> You can sign up a user for a flow via the action button in the cover letter.<br \/>\nYou can also use the action button to:<\/p>\n<p>\u2014 add\/remove a tag;<\/p>\n<p>\u2014 set\/clear a field;<\/p>\n<p>\u2014 increase\/decrease the field by a certain amount;<\/p>\n<p>\u2014 subscribe\/unsubscribe;<\/p>\n<p>\u2014 send person data to email;<\/p>\n<p>\u2014 send person data via webhook;<\/p>\n<p>\u2014 open a chat with an agent.<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.app\/knowledge-bases-images\/articles\/49290\/49290-1713045210147-1dabq2ja.png\" \/><\/p>\n<p>After you have set up the message and all the necessary actions, click <strong>Save and Activate<\/strong>.<br \/>\nNow, when a person responds to your story, the actions that you have set up will be automatically performed.<\/p>\n<p><img decoding=\"async\" class=\"fr-fic fr-dib\" src=\"https:\/\/files.carrotquest.app\/knowledge-bases-images\/articles\/49290\/49290-1713045284027-z1l0yjot.png\" \/><\/p>\n<p>A notification will be sent to the conversation with the person for whom this growth tool has been launched.<\/p>\n<p>* Owned by Meta, an organization recognized as extremist and banned in Russia.<\/p>\n<p>______________________________________________________________________________________________<\/p>\n<p>If you haven&#8217;t found the answer to your question, contact us in the chat in your profile or email <a href=\"mailto:hello@bothelp.io\">hello@bothelp.io<\/a> \ud83d\ude03<\/p>\n<p>Get 14 days of full functionality of BotHelp, a platform for creating broadcasting, autofunnels, and chatbots.<\/p>\n<p><strong><a href=\"https:\/\/bothelp.io\/ru?utm_source=bz&amp;utm_medium=footer&amp;utm_campaign=16968\">Get 14 days for free<\/a><\/strong><\/p>\n\r\n\t\t\t<div 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