Setting up the growth tool<\/strong><\/p>\n 1. Go to the Growth Tools<\/strong> section on the BotHelp platform.<\/p>\n 2. Click the New Tool<\/strong> button.<\/p>\n 3. In the window that appears, click the Reaction to story<\/strong> button.<\/p>\n The trigger settings page will open. 5. In order for automation to work for a specific story, in “This Automation will work with…” select the option “Certain stories” and click the “Choose stories” button.<\/p>\n Or select the “All channel stories” option so that automation is triggered for all published stories.<\/p>\n Important!<\/strong> Don’t forget to turn on VPN before clicking the “Choose stories” button so that all the stories load correctly.<\/p>\n 6. In the Trigger only<\/strong> section, use the If<\/strong> field to specify what the tool should respond to:<\/p>\n Important: When Any reaction or message<\/strong> is selected, the keyword and emoji fields become unavailable. No filtering is applied, and the flow triggers on any response to the Story.<\/p>\n We recommend:<\/strong> If you want the tool to respond to all replies, select Any reaction or message<\/strong>. This way, you don’t need to list all possible words and emojis to make sure no response is missed.<\/p>\n 7. If needed, enable Ignore repeated launch<\/strong> and specify the ignore period by entering a number and selecting Minutes<\/strong> or Hours<\/strong>.<\/p>\n During this period, a new comment from the same subscriber under the same post will not trigger the flow again. The flow that has already started continues without interruption.<\/p>\n By default, this option is disabled, so every comment that passes the filter triggers the flow again.<\/p>\n The minimum value is 1<\/strong>. The maximum is 180<\/strong> when Minutes<\/strong> is selected and 99,999<\/strong> when Hours<\/strong> is selected.<\/p>\n Important:<\/strong> If you enter a value above the maximum, the tool cannot be saved and an error will be displayed in the field.<\/p>\n How the ignore period works<\/strong><\/p>\n 8. On the second page, in the “Actions” tab, select the actions to be performed after the person responds to the story.<\/p>\n You can choose one or more of the following actions:<\/p>\n \u2014 add\/remove a tag;<\/p>\n \u2014 set\/clear a field;<\/p>\n \u2014 increase\/decrease the field by a certain value;<\/p>\n \u2014 subscribe\/unsubscribe;<\/p>\n \u2014 send person data to email;<\/p>\n \u2014 send person data via webhook.<\/p>\n 9. You can add an accompanying message: a text with a button or just a picture. The message will be sent to the person’s Direct Messages before the actions listed above are performed.<\/p>\n Important!<\/strong> You can sign up a user for a flow via the action button in the cover letter. \u2014 add\/remove a tag;<\/p>\n \u2014 set\/clear a field;<\/p>\n \u2014 increase\/decrease the field by a certain amount;<\/p>\n \u2014 subscribe\/unsubscribe;<\/p>\n \u2014 send person data to email;<\/p>\n \u2014 send person data via webhook;<\/p>\n \u2014 open a chat with an agent.<\/p>\n After you have set up the message and all the necessary actions, click Save and Activate<\/strong>. A notification will be sent to the conversation with the person for whom this growth tool has been launched.<\/p>\n * Owned by Meta, an organization recognized as extremist and banned in Russia.<\/p>\n If you haven’t found the answer to your question, contact us in the chat in your profile or email hello@bothelp.io<\/a> <\/p>\n Get 14 days of full functionality of BotHelp, a platform for creating broadcasting, autofunnels, and chatbots.<\/p>\n![\"\"](\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2026\/08\/snimok-ekrana-2026-08-08-v-22.15.58-1024x669.png\")
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\n4. Select the Instagram* account for which you want to enable automation.<\/p>\n![\"\"](\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2026\/08\/snimok-ekrana-2026-08-08-v-22.17.33.png\")
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\nYou can also use the action button to:<\/p>\n
\nNow, when a person responds to your story, the actions that you have set up will be automatically performed.<\/p>\n
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