{"id":59,"date":"2024-09-11T14:41:37","date_gmt":"2024-09-11T11:41:37","guid":{"rendered":"https:\/\/help.testbh.ru\/?p=59"},"modified":"2025-09-12T09:51:38","modified_gmt":"2025-09-12T06:51:38","slug":"prosmotr-i-redaktirovanie-kartochki-sobesednika-dialoga","status":"publish","type":"post","link":"https:\/\/help.bothelp.io\/en\/prosmotr-i-redaktirovanie-kartochki-sobesednika-dialoga\/","title":{"rendered":"Viewing and Editing the Contact Card"},"content":{"rendered":"<h3 data-start=\"56\" data-end=\"97\">How to Access and Edit a Contact Card<\/h3>\n<h4 data-start=\"99\" data-end=\"127\">To open a contact card:<\/h4>\n<ol data-start=\"129\" data-end=\"281\">\n<li data-start=\"129\" data-end=\"182\">\n<p data-start=\"132\" data-end=\"182\">Select the desired dialog from the general list.<\/p>\n<\/li>\n<li data-start=\"183\" data-end=\"281\">\n<p data-start=\"186\" data-end=\"281\">In the top right corner, you will see a <strong data-start=\"226\" data-end=\"240\">left arrow<\/strong> icon. Click it to open the contact card.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1757\" src=\"https:\/\/help.testbh.ru\/wp-content\/uploads\/2024\/09\/image_2024-11-20_17-43-53.png\" alt=\"\" width=\"1550\" height=\"538\" srcset=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2024\/09\/image_2024-11-20_17-43-53.png 1550w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2024\/09\/image_2024-11-20_17-43-53-300x104.png 300w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2024\/09\/image_2024-11-20_17-43-53-1024x355.png 1024w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2024\/09\/image_2024-11-20_17-43-53-768x267.png 768w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2024\/09\/image_2024-11-20_17-43-53-1536x533.png 1536w\" sizes=\"auto, (max-width: 1550px) 100vw, 1550px\" \/><\/p>\n<\/li>\n<\/ol>\n<h4 data-start=\"288\" data-end=\"311\">\nTo edit any field:<\/h4>\n<ul data-start=\"313\" data-end=\"666\">\n<li data-start=\"313\" data-end=\"413\">\n<p data-start=\"315\" data-end=\"413\">Hover your cursor over the field and click the <strong data-start=\"362\" data-end=\"379\">pencil icon \u270e<\/strong> \u2014 now you can change the value.<\/p>\n<\/li>\n<li data-start=\"414\" data-end=\"504\">\n<p data-start=\"416\" data-end=\"504\">Changes are saved instantly when you move to another field or press the <strong data-start=\"488\" data-end=\"497\">Enter<\/strong> key.<\/p>\n<\/li>\n<li data-start=\"505\" data-end=\"666\">\n<p data-start=\"507\" data-end=\"666\">If you enter invalid data in a field with validation (for example, an email), you won\u2019t be able to save the changes \u2014 the field will be highlighted in <strong data-start=\"658\" data-end=\"665\">red<\/strong>.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1759\" src=\"https:\/\/help.testbh.ru\/wp-content\/uploads\/2024\/09\/image_2024-11-20_17-49-15.png\" alt=\"\" width=\"355\" height=\"416\" srcset=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2024\/09\/image_2024-11-20_17-49-15.png 355w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2024\/09\/image_2024-11-20_17-49-15-256x300.png 256w\" sizes=\"auto, (max-width: 355px) 100vw, 355px\" \/><\/p>\n<\/li>\n<\/ul>\n<h4 data-start=\"673\" data-end=\"692\">\nManaging tags:<\/h4>\n<ul data-start=\"694\" data-end=\"904\">\n<li data-start=\"694\" data-end=\"773\">\n<p data-start=\"696\" data-end=\"773\">In the <strong data-start=\"703\" data-end=\"711\">Tags<\/strong> category, you can select a tag to assign to the subscriber.<\/p>\n<\/li>\n<li data-start=\"774\" data-end=\"904\">\n<p data-start=\"776\" data-end=\"904\">To create a new tag, simply type its name in the field \u2014 it will be assigned to the subscriber and saved to the global tag list.<\/p>\n<\/li>\n<\/ul>\n<ol>\n<li><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1761\" src=\"https:\/\/help.testbh.ru\/wp-content\/uploads\/2024\/09\/image_2024-11-20_17-52-06.png\" alt=\"\" width=\"357\" height=\"502\" srcset=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2024\/09\/image_2024-11-20_17-52-06.png 357w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2024\/09\/image_2024-11-20_17-52-06-213x300.png 213w\" sizes=\"auto, (max-width: 357px) 100vw, 357px\" \/><\/li>\n<\/ol>\n<h4 data-start=\"911\" data-end=\"959\">\nAdditional actions inside the contact card:<\/h4>\n<ul data-start=\"961\" data-end=\"1254\">\n<li data-start=\"961\" data-end=\"1126\">\n<p data-start=\"963\" data-end=\"1126\">Click the <strong data-start=\"973\" data-end=\"985\">\u201c\u22ee\u201d menu<\/strong> in the top right corner and select <strong data-start=\"1021\" data-end=\"1031\">Delete<\/strong> to remove all data and conversation history of this subscriber permanently and irreversibly.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1762\" src=\"https:\/\/help.testbh.ru\/wp-content\/uploads\/2024\/09\/image_2024-11-20_17-53-01.png\" alt=\"\" width=\"366\" height=\"292\" srcset=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2024\/09\/image_2024-11-20_17-53-01.png 366w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2024\/09\/image_2024-11-20_17-53-01-300x239.png 300w\" sizes=\"auto, (max-width: 366px) 100vw, 366px\" \/><\/li>\n<li data-start=\"1127\" data-end=\"1193\">\n<p data-start=\"1129\" data-end=\"1193\">The <strong data-start=\"1133\" data-end=\"1148\">Unsubscribe<\/strong> button unsubscribes the user from the bot.<\/p>\n<\/li>\n<li data-start=\"1194\" data-end=\"1254\">\n<p data-start=\"1196\" data-end=\"1254\">You can resubscribe the user by clicking the button again.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1763\" src=\"https:\/\/help.testbh.ru\/wp-content\/uploads\/2024\/09\/image_2024-11-20_17-53-37.png\" alt=\"\" width=\"367\" height=\"242\" srcset=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2024\/09\/image_2024-11-20_17-53-37.png 367w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2024\/09\/image_2024-11-20_17-53-37-300x198.png 300w\" sizes=\"auto, (max-width: 367px) 100vw, 367px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1764\" src=\"https:\/\/help.testbh.ru\/wp-content\/uploads\/2024\/09\/image_2024-11-20_17-53-55.png\" alt=\"\" width=\"349\" height=\"211\" srcset=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2024\/09\/image_2024-11-20_17-53-55.png 349w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2024\/09\/image_2024-11-20_17-53-55-300x181.png 300w\" sizes=\"auto, (max-width: 349px) 100vw, 349px\" \/><\/li>\n<\/ul>\n<hr data-start=\"1913\" data-end=\"1916\" \/>\n<p data-start=\"1918\" data-end=\"1964\">If you did not find the answer to your question, feel free to contact us in the chat inside your dashboard, message us on Telegram at <strong data-start=\"1851\" data-end=\"1873\">@BotHelpSupportBot<\/strong>, or email us at <strong data-start=\"1890\" data-end=\"1910\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1892\" data-end=\"1908\">hello@bothelp.io<\/a><\/strong>.<\/p>\n<p>Get 14 Days of Full Access to the Platform<\/p>\n<p data-start=\"1966\" data-end=\"2095\">Enjoy the full functionality of the BotHelp platform for creating broadcasts, automated funnels, and chatbots \u2014 free for 14 days.<\/p>\n<p data-start=\"2097\" data-end=\"2117\"><a href=\"https:\/\/bothelp.io\/ru\"><strong data-start=\"2097\" data-end=\"2117\">Get 14 Days Free<\/strong><\/a><\/p>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-side-by-side daexthefu-alignment-left\"\r\n\t\t\t\tdata-post-id=\"59\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div class=\"daexthefu-text\">\r\n\t\t\t\t\t\t<h3 class=\"daexthefu-title\">\u0411\u044b\u043b\u0430 \u043b\u0438 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             <\/g>\r\n                <\/svg>\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"daexthefu-comment\">\r\n\t\t\t\t\t<div class=\"daexthefu-comment-top-container\">\r\n\t\t\t\t\t\t<label id=\"daexthefu-comment-label\" class=\"daexthefu-comment-label\"><\/label>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-container\">\r\n\t\t\t\t\t\t\t\t<div id=\"daexthefu-comment-character-counter-number\"\r\n\t\t\t\t\t\t\t\t\tclass=\"daexthefu-comment-character-counter-number\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-text\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<textarea id=\"daexthefu-comment-textarea\" class=\"daexthefu-comment-textarea\"\r\n\t\t\t\t\t\t\t\tplaceholder=\"\u0412\u0432\u0435\u0434\u0438\u0442\u0435 \u0432\u0430\u0448\u0435 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Participant<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_helpful_status":1,"footnotes":""},"categories":[15,10],"tags":[],"class_list":["post-59","post","type-post","status-publish","format-standard","hentry","category-conversations","category-mobile-application"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Viewing and Editing the Contact Card<\/title>\n<meta name=\"description\" content=\"How to View Detailed Information About a Dialogue Participant\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/How%20to%20View%20Detailed%20Information%20About%20a%20Dialogue%20Participant\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" 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