{"id":6151,"date":"2025-11-01T13:54:50","date_gmt":"2025-11-01T10:54:50","guid":{"rendered":"https:\/\/help.bothelp.io\/?p=6151"},"modified":"2026-03-25T17:26:05","modified_gmt":"2026-03-25T14:26:05","slug":"getplatinum","status":"publish","type":"post","link":"https:\/\/help.bothelp.io\/en\/getplatinum\/","title":{"rendered":"GetPlatinum"},"content":{"rendered":"<p><strong>GetPlatinum<\/strong> is a payment system for accepting payments from individuals and businesses, including legal entities, sole proprietors, and self-employed individuals. It supports one-time payments and subscriptions.<\/p>\n<h2><strong>GetPlatinum Integration<br \/>\n<\/strong><\/h2>\n<p>First, register with GetPlatinum:<\/p>\n<p>\ud83d\udc49 <a href=\"https:\/\/getplatinum.ru\/auth\/register?ref=BOTHELP\">https:\/\/getplatinum.ru\/auth\/register?ref=BOTHELP<\/a><\/p>\n<p>The referral link provides <strong>priority support<\/strong>.<\/p>\n<p>After registration:<\/p>\n<ol>\n<li>Verify your organization in GetPlatinum.<\/li>\n<li>Contact GetPlatinum support to enable the required payment methods.<\/li>\n<li>Once your organization and payment methods are approved, you can proceed to the setup in BotHelp.<\/li>\n<\/ol>\n<h2><strong>Creating a Payment Page in BotHelp<\/strong><\/h2>\n<p>Go to <strong>Automation \u2192 Payments \u2192 New Payment Page<\/strong> and select <strong>GetPlatinum<\/strong>.<\/p>\n<p><strong>Step 1. Connecting GetPlatinum<\/strong><\/p>\n<p>Enter the following information:<\/p>\n<ul>\n<li>Your organization\u2019s domain from GetPlatinum<\/li>\n<li>API key<\/li>\n<\/ul>\n<p>If the data is entered correctly, your organization\u2019s name will appear below. If the API key is incorrect, the organization will not appear.<\/p>\n<ul>\n<li>Only one GetPlatinum account can be connected to a single BotHelp workspace.<\/li>\n<li>One GetPlatinum account can be used in multiple BotHelp workspaces.<\/li>\n<\/ul>\n<p><strong>Step 2. Payment Settings<\/strong><\/p>\n<p>At this step, you create the payment itself. Two types are available:<\/p>\n<p><strong>Product (one-time payment)<\/strong><\/p>\n<p>Suitable for selling courses, materials, services, or one-time access.<\/p>\n<p>You need to specify:<\/p>\n<ul>\n<li><strong>Category<\/strong> \u2014 what you are selling<br \/>\n<em>(if an exact match is not available, choose the closest one; this is required by the tax authorities)<\/em><\/li>\n<li><strong>Name<\/strong> \u2014 the name of the payment page<\/li>\n<li><strong>Amount<\/strong> \u2014 how much the client will pay<br \/>\n<em>Available currencies: RUB \/ KZT \/ USD \/ EUR<\/em><\/li>\n<\/ul>\n<p><center><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-6699 aligncenter\" src=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.28.00-1024x642.png\" alt=\"\" width=\"383\" height=\"240\" srcset=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.28.00-1024x642.png 1024w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.28.00-300x188.png 300w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.28.00-768x481.png 768w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.28.00-1536x963.png 1536w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.28.00.png 1736w\" sizes=\"auto, (max-width: 383px) 100vw, 383px\" \/><\/center><strong>&nbsp;<\/strong><\/p>\n<p><strong>Subscription (recurring payments)<\/strong><\/p>\n<p>Suitable for clubs, services, or subscription-based access.<br \/>\nThe bot logic is similar to subscriptions via Prodamus.<\/p>\n<p>You need to specify:<\/p>\n<ul>\n<li>Everything required for a product payment.<\/li>\n<li><strong>Cost of regular payments<\/strong> \u2014 how much will be charged each period.<\/li>\n<li><strong>Cost of the firts payment<\/strong>&nbsp;\u2014 optional<br \/>\n<em>(for discounts or a trial period)<\/em><\/li>\n<li><strong>Duration of&nbsp;the subscription<\/strong> \u2014 how often the payment will be charged (days\/weeks\/months\/years).<\/li>\n<li><strong>Number of&nbsp;possible extensions<\/strong>:\n<ul>\n<li><code>0<\/code> \u2014 unlimited;<\/li>\n<li>any other number \u2014 limited number of charges.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>After the first successful payment, the subscription becomes active, and subsequent charges occur automatically.<\/p>\n<p><center><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6700 aligncenter\" src=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.31.58-1024x863.png\" alt=\"\" width=\"413\" height=\"348\" srcset=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.31.58-1024x863.png 1024w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.31.58-300x253.png 300w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.31.58-768x647.png 768w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.31.58-1536x1294.png 1536w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.31.58.png 1712w\" sizes=\"auto, (max-width: 413px) 100vw, 413px\" \/><\/center><strong>&nbsp;<\/strong><\/p>\n<p><strong>Step 3. Actions on Events<\/strong><\/p>\n<p>You can trigger automations based on the payment status.<\/p>\n<p>For a <strong>product<\/strong>, the following events are available:<\/p>\n<ul>\n<li><strong>Successful payment<\/strong> \u2014 usually used to deliver the paid product.<\/li>\n<li><strong>Actions on unsuccessful payment<\/strong> \u2014 triggered if the user attempted to pay but the payment did not go through<br \/>\n<em>(useful for reminders)<\/em>.<\/li>\n<\/ul>\n<p><center><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6701 aligncenter\" src=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.34.16-1002x1024.png\" alt=\"\" width=\"403\" height=\"412\" srcset=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.34.16-1002x1024.png 1002w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.34.16-293x300.png 293w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.34.16-768x785.png 768w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.34.16.png 1344w\" sizes=\"auto, (max-width: 403px) 100vw, 403px\" \/><\/center>For a <strong>subscription<\/strong>, the following events are available:<\/p>\n<ul>\n<li><strong>Actions on subscription<\/strong> \u2014 the first successful payment, used to grant access.<\/li>\n<li><strong>Successful subscription renewal<\/strong> \u2014 used for extending access, awarding bonuses, or sending notifications.<\/li>\n<li><strong>Actions on unsuccessful payment (not the last attempt)<\/strong> \u2014 any payment error except the final attempt (e.g., insufficient funds, expired card).<\/li>\n<li><strong>Actions on unsuccessful payment (last attempt)<\/strong> \u2014 all charge attempts have failed; the subscription will not be renewed.<\/li>\n<li><strong>Action on the end of all automatic payments<\/strong> \u2014 triggered when the maximum number of renewals has been reached.<\/li>\n<\/ul>\n<p><center><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-6702\" src=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.36.56-974x1024.png\" alt=\"\" width=\"381\" height=\"400\" srcset=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.36.56-974x1024.png 974w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.36.56-285x300.png 285w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.36.56-768x807.png 768w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.36.56.png 1362w\" sizes=\"auto, (max-width: 381px) 100vw, 381px\" \/><\/center><\/p>\n<h2><strong>Using in Bots<\/strong><\/h2>\n<p>After saving the payment page, BotHelp creates a <strong>macro<\/strong> <strong>with the payment link<\/strong>.<\/p>\n<p>Use <strong>the macro only<\/strong>:<\/p>\n<ul>\n<li>in buttons<\/li>\n<li>in message text<\/li>\n<\/ul>\n<p>The macro automatically sends subscriber data to GetPlatinum (phone, email, UTM tags, and ID) to correctly link the payment with automations.<\/p>\n<p>The macro is available in <strong>Payment Acceptance<\/strong>, in the <strong>\u201cMacro\u201d<\/strong> column.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-6703\" src=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.41.12-1024x169.png\" alt=\"\" width=\"1024\" height=\"169\" srcset=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.41.12-1024x169.png 1024w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.41.12-300x49.png 300w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.41.12-768x127.png 768w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.41.12-1536x253.png 1536w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.41.12-2048x338.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2><strong>Canceling a Subscription<\/strong><\/h2>\n<p>Available only for <strong>Subscription<\/strong> type payments.<\/p>\n<p><strong>How to set it up:<\/strong><\/p>\n<ol>\n<li>In the Flow Builder, add an <strong>Action<\/strong> block.<\/li>\n<li>Select <strong>Cancel subscription in the payment system<\/strong><br \/>\n<em>(do not confuse with \u201cUnsubscribe\u201d)<\/em>.<\/li>\n<li>Specify the relevant GetPlatinum subscription.<\/li>\n<\/ol>\n<p><strong>After the action is executed:<\/strong><\/p>\n<ul>\n<li>The subscription is canceled in GetPlatinum.<\/li>\n<li>Automatic payments stop.<\/li>\n<\/ul>\n<p><strong>How subscription cancellation works:<\/strong><\/p>\n<ul>\n<li>The subscription becomes inactive in GetPlatinum.<\/li>\n<li>No further charges will occur.<\/li>\n<li>BotHelp initiates the cancellation, but it is actually executed in GetPlatinum.<\/li>\n<\/ul>\n<p><strong>Important to Know<\/strong><\/p>\n<p>If a subscription is canceled manually in GetPlatinum, BotHelp does <strong>not<\/strong> receive a notification.<\/p>\n<p>In this case, automations (such as revoking access, removing from a channel, etc.) will <strong>not<\/strong> be triggered.<\/p>\n<p><center><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-6704\" src=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.43.49.png\" alt=\"\" width=\"300\" height=\"302\" srcset=\"https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.43.49.png 916w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.43.49-150x150.png 150w, https:\/\/help.bothelp.io\/wp-content\/uploads\/2025\/12\/snimok-ekrana-2025-12-25-v-18.43.49-768x771.png 768w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/center><strong>Limitations<\/strong><\/p>\n<ul>\n<li>The <strong>\u201cCancel subscription\u201d<\/strong> action works only for subscriptions created in BotHelp.<\/li>\n<li>If the subscription is already canceled or was not created through BotHelp, the action will not work.<\/li>\n<li>Each action block can cancel only <strong>one subscription<\/strong>.<\/li>\n<\/ul>\n<p><strong>Notes on working with GetPlatinum:<\/strong><\/p>\n<ul>\n<li>Event-based actions for <strong>installment payments<\/strong> may trigger with a delay.<\/li>\n<li>Event-based actions for payments via <strong>Stripe<\/strong> will not work. For international payments, we recommend using <strong>JetPay<\/strong>.<\/li>\n<\/ul>\n<hr \/>\n<p>If you didn\u2019t find the answer to your question, ask us in the chat inside your workspace, or contact us via Telegram: <a href=\"https:\/\/t.me\/BotHelpSupportBot\" target=\"_blank\" rel=\"noopener\"><strong>BotHelpSupportBot<\/strong><\/a>, or by email: <strong><a href=\"mailto:hello@bothelp.io\">hello@bothelp.io<\/a><\/strong>.<\/p>\n<p>Get <strong>14 days of full access<\/strong> to the BotHelp platform for creating broadcasts, automation funnels, and chatbots.<\/p>\n<p><a href=\"https:\/\/bothelp.io\/ru\"><strong>Get 14 days free<\/strong><\/a><\/p>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-side-by-side daexthefu-alignment-left\"\r\n\t\t\t\tdata-post-id=\"6151\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div class=\"daexthefu-text\">\r\n\t\t\t\t\t\t<h3 class=\"daexthefu-title\">\u0411\u044b\u043b\u0430 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It supports one-time payments and subscriptions. GetPlatinum Integration First, register with GetPlatinum: \ud83d\udc49 https:\/\/getplatinum.ru\/auth\/register?ref=BOTHELP The referral link provides priority support. After registration: Verify your organization in GetPlatinum. Contact GetPlatinum support to enable the required payment [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_helpful_status":1,"footnotes":""},"categories":[28],"tags":[],"class_list":["post-6151","post","type-post","status-publish","format-standard","hentry","category-priem-platezhej-ot-podpischikov"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>GetPlatinum<\/title>\n<meta name=\"description\" content=\"GetPlatinum is a payment system for accepting payments from individuals and businesses, including legal entities, sole proprietors, and self-employed individuals. It supports one-time payments and subscriptions. 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