{"id":7188,"date":"2026-02-17T19:24:28","date_gmt":"2026-02-17T16:24:28","guid":{"rendered":"https:\/\/help.bothelp.io\/?p=7188"},"modified":"2026-04-14T17:31:42","modified_gmt":"2026-04-14T14:31:42","slug":"vozmozhnosti-botov-v-max","status":"publish","type":"post","link":"https:\/\/help.bothelp.io\/en\/vozmozhnosti-botov-v-max\/","title":{"rendered":"Flow Capabilities in MAX"},"content":{"rendered":"<p data-start=\"148\" data-end=\"190\"><strong>MAX Flow Capabilities in the Messenger:<\/strong><\/p>\n<ul data-start=\"220\" data-end=\"425\">\n<li data-start=\"220\" data-end=\"251\">\n<p data-start=\"222\" data-end=\"251\">Visual scenario constructor<\/p>\n<\/li>\n<li data-start=\"252\" data-end=\"282\">\n<p data-start=\"254\" data-end=\"282\">Auto-replies and dialogues<\/p>\n<\/li>\n<li data-start=\"283\" data-end=\"297\">\n<p data-start=\"285\" data-end=\"297\">Broadcasts<\/p>\n<\/li>\n<li data-start=\"298\" data-end=\"337\">\n<p data-start=\"300\" data-end=\"337\">Mini-landing pages directly in chat<\/p>\n<\/li>\n<li data-start=\"338\" data-end=\"381\">\n<p data-start=\"340\" data-end=\"381\">Payment acceptance within the messenger<\/p>\n<\/li>\n<li data-start=\"382\" data-end=\"402\">\n<p data-start=\"384\" data-end=\"402\">CRM integrations<\/p>\n<\/li>\n<li data-start=\"403\" data-end=\"425\">\n<p data-start=\"405\" data-end=\"425\">Dialogue analytics<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"427\" data-end=\"458\"><strong data-start=\"427\" data-end=\"456\">AI-agent features in MAX:<\/strong><\/p>\n<ul data-start=\"459\" data-end=\"614\">\n<li data-start=\"459\" data-end=\"497\">\n<p data-start=\"461\" data-end=\"497\">Booking services and consultations<\/p>\n<\/li>\n<li data-start=\"498\" data-end=\"523\">\n<p data-start=\"500\" data-end=\"523\">Creating deals in CRM<\/p>\n<\/li>\n<li data-start=\"524\" data-end=\"561\">\n<p data-start=\"526\" data-end=\"561\">Product and service consultations<\/p>\n<\/li>\n<li data-start=\"562\" data-end=\"581\">\n<p data-start=\"564\" data-end=\"581\">Automated sales<\/p>\n<\/li>\n<li data-start=\"582\" data-end=\"614\">\n<p data-start=\"584\" data-end=\"614\">Working with images and data<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"616\" data-end=\"664\"><strong data-start=\"616\" data-end=\"662\">Channel filtering for MAX is available in:<\/strong><\/p>\n<ul data-start=\"665\" data-end=\"708\">\n<li data-start=\"665\" data-end=\"680\">\n<p data-start=\"667\" data-end=\"680\">Subscribers<\/p>\n<\/li>\n<li data-start=\"681\" data-end=\"694\">\n<p data-start=\"683\" data-end=\"694\">Dialogues<\/p>\n<\/li>\n<li data-start=\"695\" data-end=\"708\">\n<p data-start=\"697\" data-end=\"708\">Analytics<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"715\" data-end=\"745\">Replies and Conversations<\/h3>\n<p data-start=\"747\" data-end=\"801\">To view conversations through a flow in the MAX channel:<\/p>\n<ol data-start=\"803\" data-end=\"912\">\n<li data-start=\"803\" data-end=\"843\">\n<p data-start=\"806\" data-end=\"843\">Go to <strong data-start=\"812\" data-end=\"823\">Dialogs<\/strong> in the left menu.<\/p>\n<\/li>\n<li data-start=\"844\" data-end=\"912\">\n<p data-start=\"847\" data-end=\"912\">In the filters, select the <strong data-start=\"874\" data-end=\"881\">MAX<\/strong> channel and click <strong data-start=\"900\" data-end=\"909\">Apply<\/strong>.<\/p>\n<\/li>\n<\/ol>\n<p data-start=\"914\" data-end=\"947\">Dialogues are categorized into:<\/p>\n<ul data-start=\"948\" data-end=\"997\">\n<li data-start=\"948\" data-end=\"955\">\n<p data-start=\"950\" data-end=\"955\">New<\/p>\n<\/li>\n<li data-start=\"956\" data-end=\"964\">\n<p data-start=\"958\" data-end=\"964\">Mine<\/p>\n<\/li>\n<li data-start=\"965\" data-end=\"977\">\n<p data-start=\"967\" data-end=\"977\">Assigned<\/p>\n<\/li>\n<li data-start=\"978\" data-end=\"988\">\n<p data-start=\"980\" data-end=\"988\">Closed<\/p>\n<\/li>\n<li data-start=\"989\" data-end=\"997\">\n<p data-start=\"991\" data-end=\"997\">Spam<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"999\" data-end=\"1027\">For any conversations, you can:<\/p>\n<ul data-start=\"1028\" data-end=\"1117\">\n<li data-start=\"1028\" data-end=\"1037\">\n<p data-start=\"1030\" data-end=\"1037\">Reply<\/p>\n<\/li>\n<li data-start=\"1038\" data-end=\"1054\">\n<p data-start=\"1040\" data-end=\"1054\">Mark as spam<\/p>\n<\/li>\n<li data-start=\"1055\" data-end=\"1094\">\n<p data-start=\"1057\" data-end=\"1094\">Assign to yourself or another agent<\/p>\n<\/li>\n<li data-start=\"1095\" data-end=\"1117\">\n<p data-start=\"1097\" data-end=\"1117\">Close the dialogue<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1119\" data-end=\"1185\">The subscriber card on the right shows key information and tags.<\/p>\n<p data-start=\"1187\" data-end=\"1272\">When replying from Conversations, you can use emojis, attachments, and quick replies.<\/p>\n<p data-start=\"0\" data-end=\"17\"><strong data-start=\"0\" data-end=\"17\">Share Contact<\/strong><\/p>\n<p data-start=\"19\" data-end=\"249\">In the <strong data-start=\"26\" data-end=\"38\">User Input<\/strong> block, when saving the response to the <strong data-start=\"78\" data-end=\"87\">Phone<\/strong> field, the user is shown a <strong data-start=\"115\" data-end=\"135\">\u201cSend my number\u201d<\/strong> button. After confirmation, the number from the MAX profile is automatically sent and saved in the Phone field.<\/p>\n<p data-start=\"251\" data-end=\"291\" data-is-last-node=\"\" data-is-only-node=\"\">The behavior is the same as in Telegram.<\/p>\n<h2 data-start=\"1279\" data-end=\"1293\">Broadcasts<\/h2>\n<p data-start=\"1295\" data-end=\"1362\">Manual broadcasts are available for MAX. Supported message types:<\/p>\n<ul data-start=\"1363\" data-end=\"1403\">\n<li data-start=\"1363\" data-end=\"1371\">\n<p data-start=\"1365\" data-end=\"1371\">Text<\/p>\n<\/li>\n<li data-start=\"1372\" data-end=\"1393\">\n<p data-start=\"1374\" data-end=\"1393\">Text with buttons<\/p>\n<\/li>\n<li data-start=\"1394\" data-end=\"1403\">\n<p data-start=\"1396\" data-end=\"1403\">Image<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1405\" data-end=\"1433\"><strong data-start=\"1405\" data-end=\"1431\">To create a broadcast:<\/strong><\/p>\n<ol data-start=\"1435\" data-end=\"1821\">\n<li data-start=\"1435\" data-end=\"1533\">\n<p data-start=\"1438\" data-end=\"1533\">Go to <strong data-start=\"1444\" data-end=\"1458\">Broadcasts<\/strong> in the left menu \u2192 click <strong data-start=\"1484\" data-end=\"1501\">New Broadcast<\/strong> \u2192 select the <strong data-start=\"1515\" data-end=\"1522\">MAX<\/strong> channel.<\/p>\n<\/li>\n<li data-start=\"1534\" data-end=\"1616\">\n<p data-start=\"1537\" data-end=\"1616\">Choose conditions and advanced segmentation settings to define your audience.<\/p>\n<\/li>\n<li data-start=\"1617\" data-end=\"1775\">\n<p data-start=\"1620\" data-end=\"1689\">Enter your text message (up to 4000 characters) and optionally add:<\/p>\n<ul data-start=\"1693\" data-end=\"1775\">\n<li data-start=\"1693\" data-end=\"1701\">\n<p data-start=\"1695\" data-end=\"1701\">Text<\/p>\n<\/li>\n<li data-start=\"1705\" data-end=\"1715\">\n<p data-start=\"1707\" data-end=\"1715\">Button<\/p>\n<\/li>\n<li data-start=\"1719\" data-end=\"1738\">\n<p data-start=\"1721\" data-end=\"1738\">File up to 50MB<\/p>\n<\/li>\n<li data-start=\"1742\" data-end=\"1762\">\n<p data-start=\"1744\" data-end=\"1762\">Video up to 50MB<\/p>\n<\/li>\n<li data-start=\"1766\" data-end=\"1775\">\n<p data-start=\"1768\" data-end=\"1775\">Image<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1776\" data-end=\"1821\">\n<p data-start=\"1779\" data-end=\"1821\">Set the broadcast name and sending time.<\/p>\n<\/li>\n<\/ol>\n<p data-start=\"1823\" data-end=\"1994\">After sending, you can view the broadcast in <strong data-start=\"1868\" data-end=\"1876\">Sent<\/strong> and check status, delivery, views, and clicks. Broadcasts can be copied to other messengers via the three-dot menu.<\/p>\n<p data-start=\"1996\" data-end=\"2049\"><strong data-start=\"1996\" data-end=\"2005\">Note:<\/strong> For MAX, the following are not supported:<\/p>\n<ul data-start=\"2050\" data-end=\"2115\">\n<li data-start=\"2050\" data-end=\"2069\">\n<p data-start=\"2052\" data-end=\"2069\">Auto-broadcasts<\/p>\n<\/li>\n<li data-start=\"2070\" data-end=\"2115\">\n<p data-start=\"2072\" data-end=\"2115\">Sending conversion data to Yandex.Metrica<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"2122\" data-end=\"2160\">Mini-Landing Pages with MAX Button<\/h2>\n<ol data-start=\"2162\" data-end=\"2655\">\n<li data-start=\"2162\" data-end=\"2260\">\n<p data-start=\"2165\" data-end=\"2260\">Go to <strong data-start=\"2171\" data-end=\"2187\">Growth Tools<\/strong> \u2192 <strong data-start=\"2190\" data-end=\"2202\">New Tool<\/strong> \u2192 select <strong data-start=\"2212\" data-end=\"2228\">Mini-Landing<\/strong> under <strong data-start=\"2235\" data-end=\"2257\">Landings &amp; Widgets<\/strong>.<\/p>\n<\/li>\n<li data-start=\"2261\" data-end=\"2481\">\n<p data-start=\"2264\" data-end=\"2276\">Configure:<\/p>\n<ul data-start=\"2280\" data-end=\"2481\">\n<li data-start=\"2280\" data-end=\"2296\">\n<p data-start=\"2282\" data-end=\"2296\">Landing name<\/p>\n<\/li>\n<li data-start=\"2300\" data-end=\"2308\">\n<p data-start=\"2302\" data-end=\"2308\">Tags<\/p>\n<\/li>\n<li data-start=\"2312\" data-end=\"2337\">\n<p data-start=\"2314\" data-end=\"2337\">Title and description<\/p>\n<\/li>\n<li data-start=\"2341\" data-end=\"2481\">\n<p data-start=\"2343\" data-end=\"2481\">Attach image (recommended 1200\u00d7300 px, max 100 KB) or video (.mp4 or .mov up to 1.95 GB, or link from YouTube, RuTube, VK Video, or Zen)<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"2482\" data-end=\"2583\">\n<p data-start=\"2485\" data-end=\"2583\">Select <strong data-start=\"2492\" data-end=\"2507\">MAX channel<\/strong>, set the button text, choose the MAX flow, and specify the starting step.<\/p>\n<\/li>\n<li data-start=\"2584\" data-end=\"2655\">\n<p data-start=\"2587\" data-end=\"2655\">Configure advanced settings, save, and copy the mini-landing link.<\/p>\n<\/li>\n<\/ol>\n<p data-start=\"2657\" data-end=\"2753\">Subscribers clicking the button will enter the MAX flow and start the pre-configured scenario.<\/p>\n<p data-start=\"2755\" data-end=\"2836\">Other available widgets for MAX: <strong data-start=\"2788\" data-end=\"2811\">Subscription Widget<\/strong> and <strong data-start=\"2816\" data-end=\"2833\">Button Widget<\/strong>.<\/p>\n<h2 data-start=\"2843\" data-end=\"2872\">Payment Acceptance in MAX<\/h2>\n<p data-start=\"2874\" data-end=\"2987\">You can accept payments directly in the MAX flow. Use <strong data-start=\"2928\" data-end=\"2943\">GetPlatinum<\/strong> for both recurring and one-time payments.<\/p>\n<ol data-start=\"2989\" data-end=\"3365\">\n<li data-start=\"2989\" data-end=\"3111\">\n<p data-start=\"2992\" data-end=\"3111\">Register via the referral link with priority support: <a class=\"decorated-link\" href=\"https:\/\/getplatinum.ru\/auth\/register?ref=BOTHELP\" target=\"_new\" rel=\"noopener\" data-start=\"3046\" data-end=\"3109\">GetPlatinum<\/a><\/p>\n<\/li>\n<li data-start=\"3112\" data-end=\"3194\">\n<p data-start=\"3115\" data-end=\"3194\">Create a payment page: <strong data-start=\"3138\" data-end=\"3192\">Automation \u2192 Payment Acceptance \u2192 New Payment Page<\/strong><\/p>\n<\/li>\n<li data-start=\"3195\" data-end=\"3256\">\n<p data-start=\"3198\" data-end=\"3256\">Configure all settings, payment parameters, and actions.<\/p>\n<\/li>\n<li data-start=\"3257\" data-end=\"3365\">\n<p data-start=\"3260\" data-end=\"3365\">Copy the macro to insert into a text message or URL button in MAX; it will convert into a payment link.<\/p>\n<\/li>\n<\/ol>\n<h2 data-start=\"3372\" data-end=\"3392\">CRM Integrations<\/h2>\n<ul data-start=\"3394\" data-end=\"3751\">\n<li data-start=\"3394\" data-end=\"3468\">\n<p data-start=\"3396\" data-end=\"3468\">Connect BotHelp to <strong data-start=\"3415\" data-end=\"3425\">amoCRM<\/strong> to work with MAX flows and CRM together.<\/p>\n<\/li>\n<li data-start=\"3469\" data-end=\"3553\">\n<p data-start=\"3471\" data-end=\"3553\">In a MAX flow, select the <strong data-start=\"3497\" data-end=\"3507\">Action<\/strong> step \u2192 <strong data-start=\"3515\" data-end=\"3551\">Add Action \u2192 Send data to amoCRM<\/strong><\/p>\n<\/li>\n<li data-start=\"3554\" data-end=\"3629\">\n<p data-start=\"3556\" data-end=\"3629\">Select pipeline, stage, and optionally check <strong data-start=\"3601\" data-end=\"3627\">Send message to amoCRM<\/strong><\/p>\n<\/li>\n<li data-start=\"3630\" data-end=\"3689\">\n<p data-start=\"3632\" data-end=\"3689\">Map BotHelp fields to amoCRM fields using <strong data-start=\"3674\" data-end=\"3687\">Add Field<\/strong><\/p>\n<\/li>\n<li data-start=\"3690\" data-end=\"3751\">\n<p data-start=\"3692\" data-end=\"3751\">To update existing data, choose <strong data-start=\"3724\" data-end=\"3749\">Update deal in amoCRM<\/strong><\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"3758\" data-end=\"3777\">AI-Agent in MAX<\/h2>\n<p data-start=\"3779\" data-end=\"4012\">An AI-agent is an intelligent assistant that automatically interacts with clients: replies to messages, consults, collects data, and generates personalized content based on instructions, connected functions, and the Knowledge Base.<\/p>\n<p data-start=\"4014\" data-end=\"4049\"><strong data-start=\"4014\" data-end=\"4047\">Available AI-agent functions:<\/strong><\/p>\n<ul data-start=\"4050\" data-end=\"4733\">\n<li data-start=\"4050\" data-end=\"4167\">\n<p data-start=\"4052\" data-end=\"4167\"><strong data-start=\"4052\" data-end=\"4072\">Data Collection:<\/strong> Request and save subscriber information (contacts, interests, responses, test results, etc.)<\/p>\n<\/li>\n<li data-start=\"4168\" data-end=\"4247\">\n<p data-start=\"4170\" data-end=\"4247\"><strong data-start=\"4170\" data-end=\"4196\">Telegram Notification:<\/strong> Send alerts to a live operator for target events<\/p>\n<\/li>\n<li data-start=\"4248\" data-end=\"4333\">\n<p data-start=\"4250\" data-end=\"4333\"><strong data-start=\"4250\" data-end=\"4270\">Google Calendar:<\/strong> Create and send invitations to subscribers and manage events<\/p>\n<\/li>\n<li data-start=\"4334\" data-end=\"4423\">\n<p data-start=\"4336\" data-end=\"4423\"><strong data-start=\"4336\" data-end=\"4363\">Start Flow \/ Broadcast:<\/strong> Launch flows and broadcasts when a specified event occurs<\/p>\n<\/li>\n<li data-start=\"4424\" data-end=\"4527\">\n<p data-start=\"4426\" data-end=\"4527\"><strong data-start=\"4426\" data-end=\"4445\">Image Analysis:<\/strong> Analyze subscriber-uploaded images according to instructions and Knowledge Base<\/p>\n<\/li>\n<li data-start=\"4528\" data-end=\"4574\">\n<p data-start=\"4530\" data-end=\"4574\"><strong data-start=\"4530\" data-end=\"4549\">Deal in amoCRM:<\/strong> Create deals in amoCRM<\/p>\n<\/li>\n<li data-start=\"4576\" data-end=\"4634\">\n<p data-start=\"4578\" data-end=\"4634\">Choose an AI-agent template or create one from scratch<\/p>\n<\/li>\n<li data-start=\"4635\" data-end=\"4733\">\n<p data-start=\"4637\" data-end=\"4733\">Set the launch method, generate instructions, and specify text or files for the Knowledge Base<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"4740\" data-end=\"4762\">Analytics<\/h2>\n<ul data-start=\"4764\" data-end=\"4887\">\n<li data-start=\"4764\" data-end=\"4828\">\n<p data-start=\"4766\" data-end=\"4828\">View \u0441\u0449\u0442\u043c\u0443\u043a\u044b\u0444\u0435\u0448\u0449\u0442\u044b analytics by filtering for the <strong data-start=\"4811\" data-end=\"4818\">MAX<\/strong> channel<\/p>\n<\/li>\n<li data-start=\"4829\" data-end=\"4887\">\n<p data-start=\"4831\" data-end=\"4887\">Go to <strong data-start=\"4837\" data-end=\"4850\">Analytics<\/strong> in the left menu of your dashboard<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<p>If you haven&#8217;t found the answer to your question, contact us in the chat in your profile or email <a href=\"mailto:hello@bothelp.io\">hello@bothelp.io<\/a><\/p>\n<p>Get 14 days of full functionality of BotHelp, a platform for creating broadcasting, autofunnels, and chatbots.<\/p>\n<p><strong><a href=\"https:\/\/bothelp.io\/ru?utm_source=bz&amp;utm_medium=footer&amp;utm_campaign=15655\">Get 14 days for free<\/a><\/strong><\/p>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-side-by-side daexthefu-alignment-left\"\r\n\t\t\t\tdata-post-id=\"7188\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div 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