{"id":7498,"date":"2026-03-12T15:58:36","date_gmt":"2026-03-12T12:58:36","guid":{"rendered":"https:\/\/help.bothelp.io\/?p=7498"},"modified":"2026-08-19T18:14:01","modified_gmt":"2026-08-19T15:14:01","slug":"tokeny","status":"publish","type":"post","link":"https:\/\/help.bothelp.io\/en\/tokens\/","title":{"rendered":"Tokens"},"content":{"rendered":"<h1 data-section-id=\"8hcbx4\" data-start=\"54\" data-end=\"71\"><span role=\"text\"><strong data-start=\"56\" data-end=\"71\">Token Usage<\/strong><\/span><\/h1>\n<p data-start=\"82\" data-end=\"289\">Token consumption for each AI-agent is individual and fully depends on its use cases and workflows. It can only be accurately estimated during actual usage, based on specific requests and interaction volume.<\/p>\n<p data-start=\"291\" data-end=\"411\">The tokens displayed in your account are <strong data-start=\"332\" data-end=\"350\">BotHelp tokens<\/strong>. They do not match the tokens used by neural network models.<\/p>\n<p data-start=\"413\" data-end=\"473\"><strong data-start=\"413\" data-end=\"473\">Actions and features that consume tokens in the account:<\/strong><\/p>\n<ul data-start=\"474\" data-end=\"652\">\n<li data-section-id=\"1gyozdf\" data-start=\"474\" data-end=\"518\">Generating instructions for the AI-agent<\/li>\n<li data-section-id=\"khgta3\" data-start=\"519\" data-end=\"543\">Testing the AI-agent<\/li>\n<li data-section-id=\"14b0srw\" data-start=\"544\" data-end=\"567\">Document processing<\/li>\n<li data-section-id=\"j0fs9n\" data-start=\"568\" data-end=\"597\">\u201cData Collection\u201d feature<\/li>\n<li data-section-id=\"tnp9yd\" data-start=\"598\" data-end=\"652\">Communication between the AI-agent and subscribers<\/li>\n<\/ul>\n<p><strong><strong>Factor affecting token usage &#8211; <\/strong><\/strong><span role=\"text\"><strong data-start=\"1558\" data-end=\"1600\">Instruction size and Knowledge Base<\/strong><\/span><\/p>\n<p data-start=\"1602\" data-end=\"1775\">The longer the AI-agent\u2019s instructions and the larger the Knowledge Base, the more context the model needs to process for each response. This directly increases token usage.<\/p>\n<p data-start=\"1777\" data-end=\"1807\">To optimize token consumption:<\/p>\n<ul data-start=\"1808\" data-end=\"1895\">\n<li data-section-id=\"13oh8di\" data-start=\"1808\" data-end=\"1837\">Keep instructions concise<\/li>\n<li data-section-id=\"1s4izj5\" data-start=\"1838\" data-end=\"1895\">Upload only necessary documents to the Knowledge Base<\/li>\n<\/ul>\n<p data-section-id=\"1o2k2c2\" data-start=\"1902\" data-end=\"1948\"><span role=\"text\"><strong data-start=\"1905\" data-end=\"1948\">Where can you check your token balance?<\/strong><\/span><\/p>\n<p data-start=\"1950\" data-end=\"2075\">You can view your token balance in the <strong data-start=\"1989\" data-end=\"2010\">\u201cBilling\u201d<\/strong> section of your account, provided that the extension is enabled.<\/p>\n<p data-start=\"2077\" data-end=\"2134\">Without the extension, this information is not available.<\/p>\n<p data-start=\"2136\" data-end=\"2191\">Learn more about enabling the extension in the <a href=\"https:\/\/help.bothelp.io\/en\/connecting-the-extension\/\" target=\"_blank\" rel=\"noopener\">article<\/a>.<\/p>\n<h2 data-section-id=\"1wzd5sm\" data-start=\"2198\" data-end=\"2225\"><span role=\"text\"><strong data-start=\"2201\" data-end=\"2225\">Top up token balance<\/strong><\/span><\/h2>\n<p data-start=\"2227\" data-end=\"2289\"><strong>You can top up your token balance independently of extensions.<\/strong><\/p>\n<ul data-start=\"2291\" data-end=\"2417\">\n<li data-section-id=\"72gpzr\" data-start=\"2291\" data-end=\"2364\">Token purchases are available for paid accounts via <strong data-start=\"2345\" data-end=\"2362\">CloudPayments<\/strong><\/li>\n<li data-section-id=\"1ewgh3b\" data-start=\"2365\" data-end=\"2417\">This feature is not available for trial accounts<\/li>\n<\/ul>\n<p data-start=\"2419\" data-end=\"2431\"><strong data-start=\"2419\" data-end=\"2431\">Pricing:<\/strong><\/p>\n<ul data-start=\"2432\" data-end=\"2541\">\n<li data-section-id=\"1jwxmyp\" data-start=\"2432\" data-end=\"2486\">Minimum package: <strong data-start=\"2451\" data-end=\"2484\">10 million tokens \u2014 2,500 RUB<\/strong><\/li>\n<li data-section-id=\"13ip7rz\" data-start=\"2487\" data-end=\"2541\">Maximum package: <strong data-start=\"2506\" data-end=\"2541\">100 million tokens \u2014 25,000 RUB<\/strong><\/li>\n<\/ul>\n<p data-start=\"2543\" data-end=\"2595\">Unused purchased tokens roll over to the next month.<\/p>\n<p data-start=\"2597\" data-end=\"2615\">Token usage order:<\/p>\n<ol data-start=\"2616\" data-end=\"2715\">\n<li data-section-id=\"tc44qu\" data-start=\"2616\" data-end=\"2668\">Tokens included in the extension are used first<\/li>\n<li data-section-id=\"nsf17s\" data-start=\"2669\" data-end=\"2715\">Then separately purchased tokens are used<\/li>\n<\/ol>\n<p data-section-id=\"hlorq5\" data-start=\"2722\" data-end=\"2744\"><span role=\"text\"><strong data-start=\"2725\" data-end=\"2744\">Payment details<\/strong><\/span><\/p>\n<ul data-start=\"2746\" data-end=\"2900\">\n<li data-section-id=\"fby4sj\" data-start=\"2746\" data-end=\"2815\">On your first token purchase, you need to enter your card details<\/li>\n<li data-section-id=\"7l1iid\" data-start=\"2816\" data-end=\"2900\">The card used for the main subscription and for token purchases can be different<\/li>\n<\/ul>\n<p data-start=\"2902\" data-end=\"2943\">You can enable <strong data-start=\"2917\" data-end=\"2932\">auto top-up<\/strong> if needed.<\/p>\n<p data-start=\"2945\" data-end=\"2962\">After activation:<\/p>\n<ul data-start=\"2963\" data-end=\"3105\">\n<li data-section-id=\"1hzbjqn\" data-start=\"2963\" data-end=\"3027\">Auto top-up will use the amount of your last manual purchase<\/li>\n<li data-section-id=\"ud2umr\" data-start=\"3028\" data-end=\"3105\">If there hasn\u2019t been one, it defaults to <strong data-start=\"3071\" data-end=\"3103\">2 million tokens (2,500 RUB)<\/strong><\/li>\n<\/ul>\n<p data-section-id=\"dsb0ce\" data-start=\"3112\" data-end=\"3148\"><span role=\"text\"><strong data-start=\"3115\" data-end=\"3148\">When auto top-up is triggered<\/strong><\/span><\/p>\n<p data-start=\"3150\" data-end=\"3204\">Auto top-up occurs when the token balance drops below:<\/p>\n<ul data-start=\"3206\" data-end=\"3314\">\n<li data-section-id=\"5xdlqu\" data-start=\"3206\" data-end=\"3258\"><strong data-start=\"3208\" data-end=\"3225\">30,000 tokens<\/strong> \u2014 for plans without extensions<\/li>\n<li data-section-id=\"odf9ty\" data-start=\"3259\" data-end=\"3314\"><strong data-start=\"3261\" data-end=\"3279\">250,000 tokens<\/strong> \u2014 for Light, Boost, and Ultra plans<\/li>\n<\/ul>\n<p data-start=\"3316\" data-end=\"3427\">If the first auto top-up attempt fails due to card issues, two more attempts will be made at 24-hour intervals.<\/p>\n<p data-section-id=\"11c7o3w\" data-start=\"3434\" data-end=\"3456\"><span role=\"text\"><strong data-start=\"3437\" data-end=\"3456\">Additional note<\/strong><\/span><\/p>\n<p data-start=\"3458\" data-end=\"3526\" data-is-last-node=\"\" data-is-only-node=\"\">Paid accounts without extensions can still view their token balance.<\/p>\n<hr \/>\n<p data-start=\"1918\" data-end=\"1964\">If you did not find the answer to your question, feel free to contact us in the chat inside your dashboard, message us on Telegram at&nbsp;<a href=\"https:\/\/t.me\/BotHelpSupportBot\" target=\"_blank\" rel=\"noopener\"><strong data-start=\"1851\" data-end=\"1873\">@BotHelpSupportBot<\/strong><\/a>, or email us at&nbsp;<strong data-start=\"1890\" data-end=\"1910\"><a class=\"cursor-pointer\" href=\"mailto:hello@bothelp.io\" target=\"_blank\" rel=\"noopener\" data-start=\"1892\" data-end=\"1908\">hello@bothelp.io<\/a><\/strong>.<\/p>\n<p data-start=\"1966\" data-end=\"2095\">Enjoy the full functionality of the BotHelp platform for creating broadcasts, automated funnels, and chatbots \u2014 free for 14 days.<\/p>\n<p 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It can only be accurately estimated during actual usage, based on specific requests and interaction volume. The tokens displayed in your account are BotHelp tokens. They do not match the tokens used by neural network models. Actions [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_helpful_status":1,"footnotes":""},"categories":[80],"tags":[],"class_list":["post-7498","post","type-post","status-publish","format-standard","hentry","category-ai-agents"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tokens<\/title>\n<meta name=\"description\" content=\"Token Usage Token consumption for each AI-agent is individual and fully depends on its use cases and workflows. It can only be accurately estimated during actual usage, based on specific requests and interaction volume. 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