When connecting a Telegram bot to bot creation platforms like BotHelp, a unique bot access key, a token, is used. If someone has this token, they can freely use it, for example, for unauthorized mailings on behalf of your bot.
To protect yourself, we recommend updating your telegram bot tokens in the following cases:
- change of service for creating bots,
- after third-party specialists work on your accounts,
- after creating a new account on the platform using the same bots.
Token Update Instructions
❗❗❗ To avoid any problems with the bot due to the token update, first read our instructions in full. The token update is safe for the chain if you complete all the steps quickly enough. We recommend choosing a time when your chains do not have any mass messaging scheduled.
Open Telegram, check that the account that owns the bot is selected. Find the bot @BotFather .
Type /mybots to see a list of your bots and select the one you want. Click the API Token , then Revoke current token . Click the new token to copy it.
If you are not using the bot yet and you only need to eliminate the possibility of unauthorized access, then this is enough.
If you continue to use the bot on the BotHelp platform, the bot must be reconnected for correct operation.
Reconnecting telegram bot
Go to your BotHelp account in the section "Settings" - "Channels".
Find the bot you need. Click on the " ⁝ " button, then - Disable channel .
A warning window will appear. Confirm the action.
The channel is disconnected. Now you need to reconnect it.
Click on the Add new channel , in the window that appears, select Telegram and below paste the new token that the @BotFater . Click Add channel .
To check the correctness of the connection, write something to your bot. Then find yourself in the "Dialogues" section and send a message to yourself on behalf of the bot. If the messages come in both directions, then the bot is fully functional.
If you have not found the answer to your question, ask us in the chat inside your account or write to BotHelpSupportBot or to hello@bothelp.io
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