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After connecting the Viber bot to BotHelp, you may need to change the channel settings.

You can change the name, description or avatar of the bot for Viber only in the mobile application.

To do this, you need to go to the dialogue with the bot, click on the menu button " ⁝" , then select the "Settings" section and "My chatbots".

 

Next, click on the bot name and you will be taken to the bot editing window.

 

Here you can change the avatar, name and description of the Viber bot.

After the change, you need to reconnect the channel on the BotHelp platform in the section "Settings" - "Channels". In other words, disconnect and reconnect the channel according to this instruction (you do not need to create a new bot).


If you have not found the answer to your question, ask us in the chat inside your account or write to BotHelpSupportBot or to hello@bothelp.io

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