When setting up a bot or automation for Instagram*, you need to take into account the API's operating features that may affect the stability and correctness of your solution.
The Instagram* API has limitations and specific behaviors that are important to consider when developing your bot logic.
When adding a button to a message, the following errors may occur:
- The entire message text is highlighted in bold (the error occurs in 100% of cases).
- All links in the text become unclickable (the error occurs in 100% of cases).
- The message is cut off in an uncontrolled manner (the error occurs in 50% of cases).
Recommendations for working around errors
- Separate messages: main text without a button and a short message with a button.
- Place links directly on buttons, keeping the text with the button as short as possible. Or send messages with links without using buttons.
* Belongs to the Meta organization, which is recognized as extremist in Russia.
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