To set up automations between GetCourse and BotHelp, it is important to link subscribers in the two systems . This means that the systems need to understand: subscriber X in BotHelp and subscriber X in GetCourse are the same person.

For this you need a common identifier . You can use:

  • email + phone number,

  • or the unique subscriber identifier (CUID) from BotHelp.

1. If you have already received the subscriber's data (email and phone number)

Please pass them on from the place where they were first received:

  • If the data is collected on the landing page , pass it to BotHelp (the bot).
    Read more

  • If the data is collected in the BotHelp bot , pass it to GetCourse.
    Read more

2. If you do not collect email and phone number

You can use the unique CUID from BotHelp . Pass it to GetCourse according to these instructions. This will allow you to accurately link users between systems.

Example of related subscribers

Done! If subscribers are linked between systems by at least one of the identifiers, you can proceed to setting up automations between GetCourse and BotHelp using the instructions below.

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