The integration allows you to send subscriber data from BotHelp to GetCourse via the "Action" in the bot designer, as well as in buttons in mailings and automatic mailings.
Based on the data transferred to GetCourse, a new subscriber will be created or an existing one will be updated .
IMPORTANT! To integrate on the GetCourse side, you must have a paid plan.
After connecting the integration , proceed to setting up the “Send subscriber data to GetCourse” block.
Setting up data sending
1. Go to the bot builder and add the "Action" block.
2. In the list of actions, select: “Send subscriber data to GetCourse”.
3. Set up the action:
Features of work
- What data is transferred:
- Default: email, phone, first name, last name.
- Additionally: custom fields (e.g. CUser ID) – passed if configured.
- IMPORTANT! If the subscriber in BotHelp has neither email nor phone , their data will not be transferred to GetCourse. In this case, you need to request email or phone in the bot chain before this step, or transfer from the registration form .
- How a subscriber is identified:
- By email or phone. If both are sent, email .
- If a subscriber is not in the GetCourse database, a new record is created with the status “In the database.”
- If the subscriber already exists, his data is updated (if the setting is enabled).
- Setting up subscriber data update:
- The “Update if exists” checkbox is enabled → subscriber data is overwritten.
- Checkbox is disabled → data is not changed.
- If the subscriber is not in the database, he is still created - the checkbox does not affect this.
- How to pass custom fields:
- Click "Add Field".
- Specify which field from BotHelp to write to GetCourse.
- If the required field is not present in GetCourse, create it (see instructions below).
- Data type must match (text/number/date)
- Save the changes.
Now the data of the subscriber who gets to this step of the bot will be automatically transferred to GetCourse.
The logic of transferring subscriber data through actions in mailings, auto-mailings and automation in GetCourse is the same as in the bot constructor.
How to create a custom field on the GetCourse side
1. Go to the Users section and click Additional Fields -> Add Field.
2. Set the appropriate data type for the field, depending on what you plan to store in this field.
3. Name the field and click Save.
Recommendation: Create a custom field bothelp_id (type - string) to identify subscribers by CUID in automations between GetCourse and BotHelp. This is more reliable than email or phone, since CUID is always unique and does not change .
If you have not found the answer to your question, ask us in the chat inside your account or write to BotHelpSupportBot or to hello@bothelp.io
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