Once you have created a chatbot chain, you need to give people the ability to subscribe to it.
There are several options for starting a chain for a subscriber. Let's talk about each of them.
Launch for one subscriber
You can add a subscriber to the bot for the desired step manually from the subscriber's profile. To do this, you need to:
- Go to the subscriber's profile.
- Find the "Add to bot" item.
- Select a bot from the list.
- Select the desired step in the bot chain.
- Save.
To remove a subscriber manually, click on the cross next to the bot name.
Mass launch of bot chain
▶Launch from landing page
Our platform allows you to create small landing pages. Their features are short length (it is desirable that the landing page fits on one mobile screen) and the presence of messenger buttons.
There are two types of landings: mini-landings (mlp) and landings for VKontakte.
By clicking on the button on the landing, a person will go to the messenger and will be able to start a dialogue with the bot.
Only VKontakte
If you only use the VKontakte channel, you can create a VK landing page. Read more about it in the article Landings for VKontakte .
All messengers
If you use other channels, you need to create a mini-landing page and add buttons for all the necessary messengers to it.
Read more about creating and using mini-landing pages in the article Mini-landing page .
Where to use : in advertising and other places where you can insert a link to a landing page (possibly with UTM tags ).
▶Keyword trigger
On the BotHelp platform, you have the ability to create automation by keyword . After entering this word, the bot or auto-mailing that you selected in the automation settings will be launched for the subscriber.
Where to use : in posts, videos, webinars, where you can name a word to subscribers. For example, you say: "To get a bonus, enter the word "bonus" in the dialogue with the bot." And before that, you set up a separate chain that will start with this word.
Instagram*
Set up automation by keyword and tell this word to your subscribers. When the keyword comes to direct, the bot chain .
▶Launch on subscription
In the automation Greeting, create a new greeting. Write a name and select a channel. In "Actions", select the bot that will be launched when subscribing for new subscribers.
(!) For Viber, Facebook*, VKontakte this option works only when you subscribe to the channel for the first time, that is, for new subscribers. If you were previously subscribed to this channel, when you try to test this launch option, the bot will not launch for you either. But it will work for new subscribers.
, the greeting will work every time you subscribe (after clicking the Start button ).
Where to use : launch a funnel for subscribers who entered the bot through a search or via a bot link.
▶Launch from your site
You can add messenger buttons to your site. Clicking on them will launch a bot, and then a chain. Widget buttons or widget subscriptions .
Where to use : if you have your own site, you can add a block with messenger buttons to it.
▶Launch from another bot
At any point in a multi-step bot, you can launch another bot.
To do this, select the desired bot in the "Go to step" field. The transition to another bot can be configured after the block or by clicking on the button.
Where to use : Setting up different scenarios for different subscriber segments.
▶Launch after payment
In the payment acceptance , you can add an action that will launch the bot in case of a successful payment.
Where to use : to launch a chain of messages for those who paid.
▶Launch from advertising
This launch option is only available for Facebook Messenger*. You can set up an ad that, when clicked, will take a person straight into a chat with a bot.
Learn more about setting up this method .
▶Launch via direct link
For Telegram, Viber and Facebook* chatbots, we display direct links in the bot settings. Learn more about this method .
There is no direct link for VKontakte chatbots. Use the link to the VKontakte landing page with auto-subscription .
Launching a bot from a specific step
You can add subscribers to the desired step of the bot:
- from mailings,
- automatic mailings,
- by keywords,
- by greeting,
- by accepting payments.
The function is available everywhere where there is a list of actions, except for the “action” block in the bot designer.
What to do if the bot does not start?
If the bot does not start, we recommend that you follow the recommendations in this article .
In addition to bots, our platform also has automatic mailings . Their functionality and launch methods are slightly different from bots.
* Belongs to the Meta organization, recognized as extremist and banned in the Russian Federation.
If you haven't found the answer to your question, ask us in the chat inside your account or write to hello@bothelp.io 😃
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