Check the transfer of information separately in BotHelp and separately from GetCourse. All actions come down to two points:
- Check if BotHelp is working correctly. To do this, send the test data to BotHelp and check if it is accepted.
- Send the data from GetCourse to the test receiver.
If both points work, it means that the GetCourse — BotHelp integration is set up.
1. Check if BotHelp is working correctly
1.1. Create a test flow, as shown in the screenshot. In the condition, enter the offer ID 123456789 and set the order status to “Completed”.
The screenshot will open in enlarged form if you click on it.
1.2. Copy the link https://gc.bothelp.io/callback?email={object.user.email}&phone={object.user.phone}&order_status=Completed&offers=123456789&domain_name={%Your-domain-in-Bothelp%}
and paste it into the browser address bar.
1.3. Open the person’s profile, which will test data transmission. Paste the following into the link:
— instead of {object.user.email}
— your person’s email address (take it from the person’s profile in the account);
— instead of {object.user.phone}
— the person’s phone number (take it from the person’s profile in the account, without spaces and dashes);
— instead of {%Your-domain-in-Bothelp%}
— your BotHelp domain (profile name).
An example of a ready-made link: https://gc.bothelp.io/[email protected]&phone=79999999999&order_status=Completed&offers=123456789&domain_name=borolena
The data is taken from the person’s profile:
1.4. Log in to the test flow, launch it with the Test button. When you receive the first step, go back to the browser tab where you inserted the link and press Enter. An empty page should be displayed.
1.5. Go back to the flow and click the Let’s Go button in the first step (the name of the button was taken from our example).
- If a successful scenario has worked (the message “Data reception is working” has arrived), proceed to the item “Transfer data from GetCourse to the test receiver”.
- If an unsuccessful scenario has worked (the message “Data reception is not working” has arrived), text the BotHelp support chat inside the profile or email [email protected]. Be sure to attach the link that you tested in a separate browser tab to the email.
2. Transfer the data from GetCourse to the test receiver
2.1. Go to the website.site and copy the link in the “Your unique URL” section (Please copy it from here, not from the address bar!)”.
2.2. Go to GetCourse to the “Tasks” section — “Processes”. Open the process where the integration failed, and in the “Call URL” step, instead of https://gc.bothelp.io paste the link you just copied. Save the settings.
2.3. Return to webhook.site. It should display the data that you sent from GetCourse. Example:
Insert the BotHelp link with macros into GetCourse and check the transfer of data from GetCourse in the test flow that was created in paragraph 1 of this instruction.
If the data is displayed, it means that it leaves GetCourse correctly and the GetCourse — BotHelp integration should work. In this case, check the settings of the chatbot chain in BotHelp again. Use our instructions.
If you haven’t found the answer to your question, contact us in the chat in your profile or email [email protected]😃
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