AI-Agents

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Расход токенов Расход токенов для каждого AI-агента индивидуален и полностью зависит от сценариев его работы. Оценить расход токенов можно только при использовании AI-агента в зависимости от конкретных запросов и объёма взаимодействия. Токены, указанные в кабинете – это токены BotHelp. Они не совпадают с токенами, используемым нейросетями. Какие действия и функции AI-агента тратят токены в кабинете: Генерация инструкций […]

The Notify in Telegram function allows you to send a notification to a live operator in Telegram when target events occur in a conversation: The subscriber asked to be connected to an operator. The subscriber shared contact details. The subscriber is ready for a consultation. The subscriber provided the expected answer to a question. The subscriber […]

Data collection allows you to request any necessary information from a subscriber and save it to their profile card: contact details, interests, answers to questions, test results, and much more. The function helps automate the process of collecting and structuring data without operator involvement. How to enable the function Click the “Functions” button in the […]

An AI-agent knowledge base is a structured set of information that a virtual assistant uses to answer your subscribers’ and customers’ questions about a product, service, or company. A knowledge base is essential to ensure that the agent does not generate false information during conversations, but provides clear, verified, and up-to-date answers, acting like a […]