Extensions

An AI-agent knowledge base is a structured set of information that a virtual assistant uses to answer your subscribers’ and customers’ questions about a product, service, or company. A knowledge base is essential to ensure that the agent does not generate false information during conversations, but provides clear, verified, and up-to-date answers, acting like a […]

An AI-agent is an intelligent assistant that operates in Telegram, Instagram*, VKontakte, MAX and Facebook* bots. It automatically interacts with clients by responding to messages, providing consultations, collecting data, and creating personalized content based on the given instructions, enabled functions, and Knowledge Base. Video on YouTube Capabilities of the AI-agent Responds 24/7 to client questions […]

BotHelp extensions provide access to increased video storage and powerful AI-features — now your bot doesn’t just respond, it thinks and understands. Send large videos, webinar and lesson recordings, connect an AI agent, and turn your customer communication into a full-service experience. Extension Features Each extension includes a certain amount of video storage and a […]

BotHelp now offers the ability to upload, store, and automatically send video files up to 2 GB via Telegram bots. This opens up new opportunities for automated delivery of webinars, training courses, and other large video materials to your subscribers. For a bot to be able to send videos larger than 50 MB, three steps […]