When setting up a flow or automation for Instagram*, it is necessary to take into account the API features that may affect the stability and correctness of your decision.

The Instagram* API has limitations and specific behaviours that are important to consider when developing flow logic.

When you add a button to a message, the following errors may occur:

  • The text of the message is completely highlighted in bold (the error occurs in 100% of cases).
  • All links in the text become non-clickable (the error occurs in 100% of cases).
  • The message is clipped uncontrollably (the error occurs in 50% of cases).


Recommendations on error avoidance

  • Separate the messages: the main text without the button and the short message with the button.
  • Place links directly on the buttons, making the text with the button as short as possible. Or send messages with links without using buttons.

* Owned by Meta, an organization recognized as extremist in Russia.

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