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You can set up automatic reactions to comments that followers leave under your Instagram posts*.

You can also set up the launch of the bot from a comment under the reel, if it is posted in the feed. To do this, you need to add a text block and place a button on it, by clicking which the user will launch the bot. A message with the text and the button will be sent to the subscriber's direct.

Setting

In order for the new functionality to work, you need to connect your Instagram* channel to the BotHelp platform. How to do this is described in our article .

1. Setting up the Instagram Comment growth tool

Go to the "Growth Tools" section on the BotHelp platform.
Click on the New Tool .
In the window that appears, select "Instagram Comment":

The trigger setup page will open. You need to select a channel there.

Next, select the post you want to track the comment on, or select the "All posts" option.

Below you can set up keywords that will trigger the reaction. Or, conversely, exclude words that should not trigger a reaction. It is possible to read a keyword by a 100% match or by the content in the text. So, if you set the keyword to "course", then the launch will be successful for "I want a course".

(!) If you leave both fields blank, the reaction will work with all comments. 

To set up actions, click Forward .

 

In the "Actions" tab, you can configure the actions that will be performed after a subscriber's comment.

Actions are limited by Instagram*. Adding tags, field operations, unsubscribing/subscribing are available.
❗ You won't be able to immediately launch the bot or add a subscriber to the auto-mailing automatically.

You can add a button to the message that will be sent immediately after writing a comment.
❗ This button can already launch a bot or an automatic mailing. But the subscriber must click on it and initiate further action.

❗The Instagram* API can cut off text in messages with a button. We recommend sending a short message with a button to launch the bot, and writing the rest of the necessary information in the bot itself.

 

Once you have configured the post-comment actions, click the Save .

We recommend that you check out this growth tool. You need to leave a comment under the configured post on behalf of another Instagram account*.

* Belongs to the Meta organization, which is recognized as extremist and banned in Russia.

 


If you have not found the answer to your question, ask us in the chat inside your account or write to BotHelpSupportBot or to hello@bothelp.io

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