Messengers

Facebook Messenger*

Подключение и возможности

Instagram*

Подключение и возможности

MAX

Нет описания

Telegram

Connection and Features

Viber

Connection and Features

WhatsApp*

Connection and Features

Vkontakte

Connection and Features

Flow launch links

Нет описания

Creating a MAX Flow in the Constructor

Connect the MAX messenger to BotHelp and turn your client conversations into a stable channel for leads and sales that works 24/7 and does not depend on your team’s workload. Flow Capabilities in MAX Messenger Visual scenario constructor Auto-replies and dialogues Broadcasts Mini-landing pages directly in chat Payment acceptance within the messenger CRM integrations Dialogue […]

Text formatting in VKontakte

Text formatting is available in VKontakte in BotHelp. You can highlight important points or key ideas in the text to draw subscribers’ attention to them. Available options: bold, italic, underline, link. When editing a message, select the text and click the corresponding icon in the menu displayed at the top. Save the changes you made. […]

FAQ

Common Issues When Connecting Popular Channels: Telegram, Instagram*, and Facebook* This article lists the most common errors when connecting and working with popular channels. It helps quickly identify why an integration may not work and shows which settings to check or correct before reconnecting the channel. Telegram: What Can Go Wrong Bot was not granted […]

Checking subscription to a VKontakte community

With the “Member of VKontakte community” condition, you can check whether a user is a subscriber of your community. This allows you to grant bonuses, provide access to content, filter traffic, increase engagement, and grow the number of subscribers. How the condition works The condition checks whether the user is subscribed to the specified VKontakte […]

Connecting MAX

Registering and Setting Up Flows in the MAX Messenger. With the platform, you can create flows and connect mini-applications to configure conversation scenarios, handle requests, and process orders without switching to external platforms. You can also add your organization’s channel in MAX to publish news. Flow registration in the messenger is available only for legal […]

Issuing a raffle number in a Telegram flow

This guide is suitable for both offline and online raffles. How the bot works: When the bot is launched, the participant receives their unique raffle number. The bot records the participant in a shared table and provides information about the date, time, and location of the raffle. The participant receives a reminder 10 minutes before […]

Setting up notifications to a private Telegram channel

Notification Setup Create an “Action” block and find the External Request option. Click Edit to open this block. Select POST as the request type, and in the URL field enter:   https://api.telegram.org/bot<MyToken>/sendMessage Go to Telegram and find the BotFather bot. Send the command /mybots, select the required bot, click API Token, and copy it. In […]

Setting up a subscription-based club in Telegram

How to set up a subscription-based club for YooMoney, YooKassa, Robokassa, Prodamus Connecting the bot and installing the template First, connect your bot token (channel) to your account. You can connect it following the guide: https://help.bothelp.io/podklyuchenie-telegram/ Once connected, the channel will appear in the Channels section. Next, copy the template using the provided link. A […]

Sending stickers in a Telegram flow

How sending stickers works in a Telegram bot This guide explains how to send stickers, premium emojis, and other messages not natively available in a bot. 1. Create a private Telegram group/channel Go to the channel settings and assign the bot as an Administrator with full permissions. Open the Web version of Telegram. 2. Get […]

Creating a Poll in a Telegram Bot

How a Poll Works in a Telegram Bot Creating a PollA poll is created in your channel or group and is automatically forwarded to the bot through an external request. VotingParticipants can choose one or several answer options (depending on the settings). Displaying StatisticsAll voting statistics are displayed directly in your channel or group. AnonymityIf […]

Reconnecting a channel

How can I reconnect the channel to the BotHelp platform if the connection to the channel is lost?