When connecting the Telegram bot to bot-building platforms such as BotHelp, a unique access key to the bot — a token — is used. If someone has this token, they can freely use it, for example, for unauthorized broadcasting on behalf of your bot.
To protect yourself, we recommend updating the tokens of your Telegram bots in the following cases:
- changing the service for creating bots,
- after the work of third-party specialists in your accounts,
- after creating a new profile on the platform using the same bots.
Instructions for updating the token
❗❗❗To ensure that the bot does not malfunction due to the token update, first fully study our instructions. Updating the token is safe for the chain if you complete all the steps quickly enough. We recommend choosing a time when there is no mass message sending planned in your chains.
Open Telegram, make sure that the account that owns the bot is selected. Find the bot @BotFather.
Type the /mybots command to see the list of your bots, and select the one you want. Click the API Token button, then Revoke Current Token. Click on the new token to copy it.
If you are not using a bot yet, and you only need to exclude the possibility of unauthorized access, then this will be enough.
If you continue to use the bot on the BotHelp platform, then the bot needs to be reconnected for correct operation.
Reconnecting the Telegram bot
Go to your BotHelp account in the “Settings” section — “Channels”.
Find the right bot. Click on the “⁝” button, then Turn Off Channel.
A warning window will appear. Confirm the action.
The channel is disabled. Now you need to reconnect it.
Click the Add New Channel button, select Telegram in the window that appears, and insert the new token provided by the bot @BotFather below. Click Add Channel.
To check if the connection is correct, write something to your bot. Then find yourself in the “Conversations” section and send a message to yourself on behalf of the bot. If the messages have arrived on both ends, then the bot is fully functional.
If you haven’t found the answer to your question, contact us in the chat in your profile or email [email protected] 😃
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