The BotHelp platform is a software product that allows you to create a chatbot and connect it to social networks. BotHelp is not a data center and does not act as a personal data operator when data is transferred to third-party services.
In your notification to Roskomnadzor, you may specify A2 Cloud (a Russian cloud solution) as the data center:
A2 Cloud data center address: 5 Volochaevskaya St., Bldg. 1, Moscow.
1. Anti-virus and security measures:
BotHelp LLC protects its infrastructure using modern information security technologies, including:
- Use of a WAF (Web Application Firewall) and solutions that protect against DDoS attacks and scanning attempts, which helps prevent common network threats;
- Automated monitoring of infrastructure incidents;
- Hosting of services in certified data centers with multi-level protection, including physical security.
2. Data recovery tools:
- Data is backed up daily, which makes it possible to restore information when needed and ensures its integrity.
If you haven’t found the answer to your question, contact us in the chat in your profile or email hello@bothelp.io
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