Filtering Conversations by Channels
How to filter dialogues by channels to simplify finding the necessary dialogues.
How to assign a conversation to yourself or another agent
Part of the functionality for transferring conversations between categories. Let’s look at the option to transfer a conversation to the ASSIGNED or MINE category.
How to open a conversation
Part of the functionality for transferring conversations between categories. Let’s look at the option to transfer a conversation to the NEW category or simply open a conversation.
Moving a conversation to the "Closed" category
Part of the functionality for moving conversations between categories. Let’s review the option to move a conversation to the CLOSED category.
Moving a conversation to the “Spam” category
Part of the functionality for moving conversations between categories. Let’s review the ability to move a conversation to the SPAM category.
Relative Date
They allow inserting a date into text or on a landing page.
Numeric fields
How to calculate points or save numbers in the profile
Fields
How and why to use the field. Text and numeric fields
Unsubscribing
How to unsubscribe a subscriber from receiving messages
Visual Builder
How to create a multi-step bot