Trial Period and Subscription Activation
After registering with the service, you have 14 days to test all platform features. During this trial period, you can:
-
Add up to 3,000 subscribers
-
Connect up to 5 channels
-
Add up to 10 agents
What Happens After the Trial Period Ends
Once your trial expires, you need to activate a subscription. Otherwise, your account will be suspended.
-
You will still be able to log into the platform.
-
New subscribers can continue to subscribe and appear in your database.
-
However, bots and message sequence triggers, landing pages, channel connections will stop working.
-
You will not be able to connect a custom domain, add new channels, or respond to dialog messages.
After 24 hours, your account will become inactive.
To reactivate, simply log in again with your username and password.
Important
-
If you do not pay for a subscription, your account will be deleted 14 days after the trial ends — with no possibility of recovery.
-
If you pay for any tariff at least once after the trial, your account with an inactive subscription will be deleted after 6 months.
How to Activate a Subscription
To activate, click the subscription activation button in the payment section and enter your card details.
FAQ
Q: What happens if I don’t pay after the trial period?
A: Your account will be permanently deleted from the platform 30 days after registration, with no recovery option.
Q: What happens to subscribers if people keep subscribing while my account is inactive?
A: New subscribers will be added to your list, but they won’t receive bot messages or mailings. After paying, you will need to manually add them to sequences.
Q: What happens to the trial period if I activate a paid subscription before it ends?
A: The trial period will end immediately upon payment; it does not accumulate with the subscription.
If you did not find the answer to your question, feel free to contact us in the chat inside your dashboard, message us on Telegram at @BotHelpSupportBot, or email us at hello@bothelp.io.
Get 14 Days of Full Access to the Platform
Enjoy the full functionality of the BotHelp platform for creating broadcasts, automated funnels, and chatbots — free for 14 days.