Deleting all people
To delete all people, go to the “People” section. At the top of the section, click on the checkbox in the drop-down list and click on the “Select all” checkbox. You will see that all people have been highlighted.
Go to “Mass Actions” and select the “Delete” action.
Deleting selected people
First, filter out the people you want to delete.
After that, go to “Mass Actions” and select the “Delete” action.
Deleting people is only available to users with administrator rights.
Confirmation of deletion
When you click the button, a warning window will appear. We will ask you to enter the word “delete” manually.
(!) Please note that people will be completely deleted from the database. They will have to subscribe again so that you can send them messages.
Type the word “delete” to continue.
It may take a few minutes for the people to be deleted. After that, they will disappear from the list.
FAQ
- How do I delete those who unsubscribe?
You can filter people by the “Unsubscribed” — “Yes” rule. Or by tag, if you assign a tag to all the unsubscribed. And then delete them.
- If I delete people, will the number of people change in my pricing plan?
The pricing plan is formed based on the number of active people to whom you can send messages. If you delete inactive people, the pricing plan will not change.
If you delete active people and their number becomes suitable for a lower pricing plan, you can switch to a lower pricing plan from the next period.
If you delete people, you will not be able to send messages to them until they subscribe again.
If you haven’t found the answer to your question, contact us in the chat in your profile or email [email protected] 😃
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